doors2floors.co.uk Reviews 

Ordered 7 Suffolk doors and furniture on Tuesday 26th, delivered Thursday 28th. Simply cannot fault the standard of service we have received from these guys.The quality and price of the doors are far in front of the big diy chains. So glad we were recommended to them and understand why. Thank you 🙂🙂

Doors arrived within a few days, we had to store them for a couple of weeks but they were finally fitted today and are extremely pleased with them,would recommend the company based on my experience with them

We ordered some hardware for a new door from Doors2Floors. Whilst the delivery time was longer than we would have liked, I understand that was because of the suppliers, and therefore out of Doors2Floors control. The customer service provided by Ish was very good, he followed up frequently with us to update us on a replacement for a damaged item and then followed up again on the day of arrival to ensure we were satisfied.

TERRIBLE SERVICE

Lots of damaged doors and company refused to replace or refund.

The damage was significant not small dents. You cannot see the damage whilst wrapped.

Please avoid

Customer service from this company was excellent from start to finish. Contact with the company and response calls and via email was very prompt and helpful. On placing our order, we were kept informed of delivery times and on arrival of the doors the driver was friendly and very helpful assisting with unloading. The quality of the doors was exceptional; having opted for the pre-finished Suffolk oak doors we were delighted (ps my partner is a carpenter and is not always easily pleased!) Would not hesitate to recommend this company and look forward to showing them off and recommending them to our friends. Particular thanks to Ash and his super team 👍

Quote provided quickly, excellent customer service from Ish who was very helpful. The doors were fantastic quality and as described. Will definitely use again.

After being let down by my previous supplier I found the doors i was looking for on this website.I placed my order for the next day delivery.After the order was placed I received a phone call from them saying they were in stock I explained what had happened previously and they offered to deliver the doors the same day with a discount of £50.The doors were delivered well within the time slot great customer service . A special thank you to Ish he was very helpful and a credit to the company.would I recommend them ? DEFINITELY

The salespeople were very helpful and reassuring. The quality of the doors is exceptional and the prices are really competitive. I'd go back to them in a heartbeat and thoroughly recommend this company.

Very good service I ordered 5 door handles 2 of which screws were missing. I emailed and screws were received the very next day. I would highly recommend this company and will definitely be using them again. Fast delivery and very good customer care.

Great quality doors, amazing customer service and people were really nice! Even ordered another door!

Recently bought two doors and handles, both are of excellent quality. There was a slight hiccup as the handles were not sent with the doors. This was rectified and they were delivered quickly. Good communication.

Absolutely fabulous service from start to finish. Doors look amazing and handles are great quality. The staff really went the extra mile to make sure I got exactly what I wanted and were really helpful explaining everything to me. Would highly recommend 👍

Went in to shop and was taken care of by a very nice salesman, ordered 14 doors and was kept up to date of delivery schedule and time all the way through to receiving the doors, great service and product would recommend to anyone

Ordered 13 doors. When the delivery arrived one was missing, one wrong size and four damaged!
The process of getting these replaced has been slow, painful and frustrating from start to finish. All in adding an extra six weeks to the process, completely unnecessary. Pleasant to deal with and will respond, but seemingly endless things going wrong, delays and by the end untruths (stating they asked for express delivery when the supplier confirmed they had not)
I would not recommend. By the end i had zero confidence that any delivery undamaged or without hitch.

Ordered 6 doors, 2 different types within seconds of placing my order I received an email from customer service stating unfortunately 2 of the doors were out of stock and did I want to cancel the order. I said I didn’t and was happy to wait, customer services emailed me updates regularly and they were delivered on the expected date, the quality is fantastic, prices were good, customer services were great. High recommend this company

Faultless service and impeccable quality. The staff couldn’t be more accommodating and helpful. From production to delivery everything was to the very highest of standards. The quality and finish on the doors is superb. Highly recommend.

Excellent customer service; communication outstanding and the doors and handles I purchased with the help from Ish are superb.
Highly delighted

I ordered a pair of rebated doors and 2 sets of door handles from Door to Floors and after 10/11months one of the set door handles developed a fault. I dealt with Ish and he arranged a replacement for next day delivery. Good service from this firm when ever I have had to get intouch and always communicate back by phone/email. Good prices too.

Had a few questions and concerns about my order and was left feeling like the customer service team wasn’t really interested and I was just being fobbed off.
I know what good customer service feels like after dealing with many different trades and companies throughout the build and I’m very disappointed with this experience.
Definitely won’t shop here again.
Spend your money elsewhere.