Doriscctv Reviews 

186
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff, noting that expert advice, polite support, and extensive product knowledge make every single interaction remarkably smooth, welcoming, and pleasant. People consistently highlight the outstanding customer service, highly competitive pricing, and remarkably fast, reliable delivery service across a very wide range of security and surveillance products. Some reviewers were not entirely happy with occasional stock shortages that required alternative ordering solutions, higher delivery costs, longer international shipping times, or situations where prompt product replacements became necessary to resolve initial equipment concerns.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness,... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast and speedy delivery along... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting consistently helpful staff and... See more

Product

Clients share positive opinions on product quality, frequently praising the reliable supply of high-grade... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast, reliable, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Doris for the past few years and can honestly say we’ve never had any issues. Fantastic company to work with and Rob is always on hand to help process our orders — especially when... See more

Rated 5 out of 5 stars

Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the... See more

Rated 5 out of 5 stars

Doris CCTV were able to supply a Door Bell system with the required features for an edge use case. Because they had an office I could visit, I was able to ask questions which were answered immediate... See more

Rated 5 out of 5 stars

Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok.... See more


Company details

  1. Security Equipment Store
  2. Electronics Store

Written by the company

Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt Response

I had an excellent experience with Doris CCTV. I was facing a technical issue with my laptop and browser while setting up my CCTV system. The support engineer, Nish Patel, connected quickly using AnyDesk and resolved the issue promptly and professionally. He was patient, knowledgeable, and made the whole process smooth and hassle-free. I'm very impressed with the level of customer service and technical expertise. Highly recommend Doris CCTV to anyone looking for reliable security solutions. Thanks, Nish, and the team.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Supportive and competitive service

Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok. Prices have been very competitive across many ranges of products and delivery information via email is fluid and easy to follow. Cannot fault the whole process!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful patient and understanding

Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the most suitable equipment easy to understand. Members of staff are very patient and understanding. Its so nice to talk to people that know their business inside out.
Thanks everyone. Allan

June 12, 2026
Rated 5 out of 5 stars

Absolutley Amazing

A huge thank you to Rob, Ali, Nish, and the entire team. You have all been absolutely fantastic, providing invaluable advice on the most suitable products, excellent service throughout the sale, and outstanding ongoing support. Your help, patience, and expertise have made a real difference, and it has been a pleasure working with you. Thank you once again for all your efforts.

June 3, 2026
Rated 5 out of 5 stars

Help at the end of a phone line

If you need technical help then it's available at the end of the phone line. If you cannot sort things out yourself, the technical operative can take control of your security system via your PC with an app called 'anytime'. They can then make the necessary adjustments to your system - it's like magic!

June 3, 2026
Rated 5 out of 5 stars

My go to shop to get batteries for my…

My go to shop to get batteries for my alarm system. I was approached by very polite and professional people, Farah and Haka on the phone. Prices were very competitive and product in stock. I am lucky they are close to where I live. Will be returning for future stuff for alarm and upgrade cctv...

May 14, 2026
Rated 5 out of 5 stars

Great help from Doris cctv

I was having trouble connecting a new camera and I connected Doris cctv about it and I had excellent help from Nish who persevered and got the issue sorted, great work and thanks Nish

May 12, 2026
Unprompted review

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