Doriscctv Reviews 

186
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff, noting that expert advice, polite support, and extensive product knowledge make every single interaction remarkably smooth, welcoming, and pleasant. People consistently highlight the outstanding customer service, highly competitive pricing, and remarkably fast, reliable delivery service across a very wide range of security and surveillance products. Some reviewers were not entirely happy with occasional stock shortages that required alternative ordering solutions, higher delivery costs, longer international shipping times, or situations where prompt product replacements became necessary to resolve initial equipment concerns.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness,... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast and speedy delivery along... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting consistently helpful staff and... See more

Product

Clients share positive opinions on product quality, frequently praising the reliable supply of high-grade... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast, reliable, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Doris for the past few years and can honestly say we’ve never had any issues. Fantastic company to work with and Rob is always on hand to help process our orders — especially when... See more

Rated 5 out of 5 stars

Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the... See more

Rated 5 out of 5 stars

Doris CCTV were able to supply a Door Bell system with the required features for an edge use case. Because they had an office I could visit, I was able to ask questions which were answered immediate... See more

Rated 5 out of 5 stars

Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok.... See more


Company details

  1. Security Equipment Store
  2. Electronics Store

Written by the company

Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been using Doris CCTV as my go-to…

I’ve been using Doris CCTV as my go-to supplier, and they’ve been consistently excellent. What really sets them apart is their reliable next-day delivery — it’s a huge help when you need equipment quickly and can’t afford delays.

Their stock is always well-priced and of great quality, and I’ve never had any issues with orders. Everything arrives on time and exactly as expected. On top of that, their customer service is friendly and efficient, making the whole process smooth from start to finish.

Highly recommend Doris CCTV to anyone looking for a dependable CCTV supplier you can trust.

April 9, 2026
Rated 4 out of 5 stars

Product arrived, but delivery took too long

The product arrived and is working well.

Before payment, communication with Paul Carter was very fast and helpful. However, after payment, responses became very limited, especially when I had concerns about the delivery.

Shipping took significantly longer than expected, partly due to customs processing in Romania.

In the end, I received the order and everything is fine, but communication during delivery could definitely be improved.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and experience with Paul

Great service and experience with Paul Carter

Overall several projects we have had a great experience with Doris and will continue to use them in the future. Great team and wonderful account management by Paul.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt customer service.


Excellent CCTV supplier. Provided high-quality equipment

Thanks to Nish Patel - Very knowledgeable, reliable, and took the time to explain how everything works. Highly recommended for both supply and installation.

Excellent and prompt customer service.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

The Best Cctv Security Equipment Shop

Ive been purchasing Cctv Security equipment for over 6 years at Doris CCTV as a Trade person.

During these years I got to Know Rob one of legitimate people from Doris Cctv team which on most of the orders I had during these years Rob assisted me on the best way he could taking care of getting in touch with the technical support team of Doris Cctv to make sure I got everything right and saving me time.

And even on big orders I got from them they Offered me flexibility of equipment by swapping to the right product I needed to finish my jobs Ive been Hired.

February 10, 2026
Unprompted review

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