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Dortech Direct Reviews 3,753

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and quality, often highlighting their ability to deliver excellent results. Many consumers also appreciate the competitive pricing and the overall value for money. The delivery service is frequently commended for its speed and efficiency, with items often arriving earlier than expected and well-packaged. The company's customer service is also noted for being helpful and responsive. However, some customers experienced issues with delivery, including delays, damaged goods in transit, or incorrect items being sent. A few people also mentioned receiving products that were past their expiry date or found certain cleaners ineffective for their intended purpose.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise products for... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Users describe positive interactions with service. Many customers praise the fast service, good... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise items for being... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the great and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... See more

Company replied

Rated 5 out of 5 stars

This is my second purchase of 5 cans. This time I used internally to remove plaster overspray/paint off internal Juliet balcony doors. It worked an absolute treat and with very little effort, basicall... See more

Company replied

Rated 5 out of 5 stars

Easy ordering & delivery arrived earlier than expected. Brilliant lifters my only complaint is as soon as I opened one of the boxes the latch to the box snapped off so now the box wont stay closed. I... See more

Company replied

Rated 5 out of 5 stars

We had mould in our shower, on the silicone around the base and in the grout. I had thought of covering it with plastic boards which were approximately £70 per sheet and quoted £400 to fit them. I... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Building Materials Store
  3. Construction Equipment Supplier
  4. Door Supplier
  5. Fire Protection Equipment Supplier
  6. Tool Store

About Dortech Direct

Written by the company

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Written by the company

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

One item came damaged,sent a photo…

One item came damaged,sent a photo ,bang ,replacement sent ,ASAP. Good customer service .

March 11, 2026
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Reply from Dortech Direct

Thanks for your feedback we’re sorry one item arrived damaged, but glad we could quickly resolve it by sending a replacement. We appreciate your understanding.

Rated 5 out of 5 stars

Fast delivery and quality product

Fast delivery and quality product
Timely delivery.
Will use again
Thank you

February 9, 2026
Dortech Direct logo

Reply from Dortech Direct

Thank you for your review! Great to hear delivery was fast and the product met your expectations. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Very quick service and good quality…

Very quick service and good quality product, easily fitter

March 24, 2026
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Reply from Dortech Direct

hanks for your feedback we’re glad the product arrived quickly and worked well for you. Great to hear you’re happy with it.

Rated 5 out of 5 stars

Excellent product

Excellent product. Fast delivery . Excellent price

March 23, 2026
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Reply from Dortech Direct

Thanks for your review we’re pleased you’re happy with the product, price, and fast delivery.

Rated 5 out of 5 stars

Excellent customer service & prompt…

Excellent customer service & prompt delivery

March 20, 2026
Dortech Direct logo

Reply from Dortech Direct

Thank you for your 5-star review! We’re really pleased to hear you were happy with our customer service and prompt delivery. We appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

ok ok

no problem my delivery

March 20, 2026
Dortech Direct logo

Reply from Dortech Direct

Thank you for your feedback we’re glad your delivery arrived with no issues.

Rated 5 out of 5 stars

Fast delivery

Fast delivery

March 19, 2026
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Reply from Dortech Direct

Thank you for your feedback we’re glad your delivery arrived with no issues.

Rated 3 out of 5 stars

Disappointed that when the order was…

Disappointed that when the order was placed, the day after I received email stating some items were out of stock and await it coming coming to there facilities.
Not giving the option to cancel and go elsewhere.
It would be helpful if the website showed available no's of items in stock to assess whether enough were available to purchase.
As a consequence this delayed my job for two weeks.

March 2, 2026
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Reply from Dortech Direct

Thank you for your feedback, and we’re sorry to hear about your experience.

We completely understand how frustrating it must have been to find out after placing your order that some items were out of stock, especially as this led to a delay with your job. We also appreciate your suggestion regarding clearer stock visibility on the website this is valuable feedback and something we will take on board.

We would like to clarify that customers are always able to contact us to cancel their order if there are any issues or delays we do not restrict cancellations. We’re sorry if this wasn’t made clear at the time.

We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packed and a good price. Adhesive worked well for the task I ordered it for.

March 17, 2026
Dortech Direct logo

Reply from Dortech Direct

Thanks for your review! We’re pleased the product arrived quickly and worked well for your project, especially in awkward areas.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, as described. Used today for awkward corners and was quite pleased with the product. Would recommend.

March 16, 2026
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Reply from Dortech Direct

Thank you! Great to hear the product worked well and you found ordering and delivery smooth and fast.

Rated 5 out of 5 stars

Great product

Great product, cleans windows & mirrors without smearing. Easy to order and the delivery was fast

March 16, 2026
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Reply from Dortech Direct

Thanks for your feedback we’re glad the doors arrived safely and on time, and that you’re happy with them.

Rated 5 out of 5 stars

Doors arrived all OK

Doors arrived all OK. Delivered on time. Nice products.

March 16, 2026
Dortech Direct logo

Reply from Dortech Direct

Thanks for your feedback we’re glad the doors arrived safely and on time, and that you’re happy with them.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, good price and package arrived in great condition.

March 16, 2026
Dortech Direct logo

Reply from Dortech Direct

Thank you for your review we’re pleased everything arrived quickly, in great condition, and well packaged

Rated 5 out of 5 stars

Delivered items quickly well packaged

Delivered items quickly well packaged. Highly recommend

March 16, 2026
Dortech Direct logo

Reply from Dortech Direct

Thank you for your great review.
We’re really pleased to hear your items arrived quickly and well packaged. We appreciate your recommendation and your support.

Rated 5 out of 5 stars

Good service

Good service

February 24, 2026
Dortech Direct logo

Reply from Dortech Direct

Thank you for your kind review.
We’re pleased to hear you were happy with the service and appreciate your support.

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