doveinteriorscarpetone.com Reviews 

106
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Had three window shades installed on our lanai. Selection process for materials and hardware was easy and comfortable. No hard sell push in any direction other than what we wanted. Installation was ma... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good things about Dove and their staff. We worked with Lara picking out new flooring to replace our carpet with. She was so helpful and kept in touch through out the entire process... See more

Rated 5 out of 5 stars

We have been very pleased with Dove Interior on previous projects, and this time was no exception. We just had Norman Shutters installed. Christine was great with providing information and her exact... See more

Rated 5 out of 5 stars

We highly recommend Dove Interiors. We wanted to replace the carpet in our home and they made it easy! After failed attempts from Lowe’s, Empire Flooring and Bob’s Carpet and flooring. A friend recom... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(106)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good focus on customer satisfaction.

The sales staff and installation were both good!

October 24, 2016
Unprompted review
doveinteriorscarpetone.com logo

Reply from doveinteriorscarpetone.com

So glad to hear that, Cindy, thanks for taking the time to leave us a great review!

Rated 5 out of 5 stars

Great Company

From the sales to the installation great service. Would use again.

October 24, 2016
Unprompted review
doveinteriorscarpetone.com logo

Reply from doveinteriorscarpetone.com

It was such a pleasure working with you on your project, Jill! Thanks for leaving us a great review.

Rated 5 out of 5 stars

Innnovative

Nice to work with upbeat, innovative people.
From the original design to installation, A1!.

September 16, 2016
Unprompted review
Rated 5 out of 5 stars

Wow your windows!!

Windows have never been "treated" better than by Dove. They're professional, personal, caring and do an expert job of providing quality window treatments. We are so pleased with every facet of our experience, from the choosing of the treatments right through to the installation. Truly a wonderful company!

September 15, 2016
Unprompted review
Rated 1 out of 5 stars

Widow treatment department is outstanding but stay away from flooring.

My review is of the flooring department only. They missed the date they were to deliver the flooring. Then the following day they were hours late.
It took over 12 hours for a 2 man crew to install 300 sq ft of vinyl planking. We had no idea they would be in our house until 7:30 pm. It seemed 1 was a skilled installer while the other was a helper. Neither spoke english. Apparently they didn't have what is normally used to clean the floor after installation and were getting ready to leave when I insisted they do something to clean the floor. With a shrug of the shoulders 1 of the men took a sponge and some water and cleaned what he could. They left us with a livingroom floor covered with grit and dried glue. I cleaned what I could that night. The next day I got tired of waiting for the supervisor (?) to call to check on how the job went, and called him at 11:30. He made arrangements for a cleaning company to come and clean the floor. Then the tropical storm Hermine hit so we ended up living in this dirty mess from Wed. until Tues. I never did hear from Dove's install supervisor as to how things went. Today Dove called to get my final payment. When I expressed my dissatisfaction with the job it was obvious that all they wanted to hear was if the floor was installed correctly. When my answer was yes all they wanted to hear was when and how the payment was to be made. Not even an apology. No attempt to make things right.
I usually try to give my business to local business but Dove Interiers have seen the last of me.
FYI, in the past I had flooring installed in another house and I used Empire Flooring. I should have used them again.

September 7, 2016
Unprompted review
doveinteriorscarpetone.com logo

Reply from doveinteriorscarpetone.com

Tom & Barbara,

We sincerely apologize for the negative experience you've had with the flooring installation aspect. We feel regretful we were unable to satisfy your needs and ultimately make you feel comfortable during the installation process with your flooring. We always value customer feedback and have taken necessary measures to ensure this does not happen to any customer again. We understand that you have been quite satisfied in the past using our Window Treatment department so we hope to see you again there for an opportunity to redeem your situation. Please feel free to contact our store any time for assistance at (813) 642-4369.

Rated 5 out of 5 stars

Excellent service from selection to installation.

From the in-home measurement appointment to the in-store selection process, Kim had great ideas and suggestions. I particularly appreciated her pre-selection of fabric books for me to look at based on her visit to my home. I have received the Hunter Douglas Silhouette for my triple sliding door and it is beautiful. I am looking forward to the arrival of the remainder of window treatments to arrive and be installed.
Highly recommend Kim and Dove Interiors.

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Dove Carpet Review

Last spring, we purchased ceramic flooring as well as a backsplash from Dove Carpet. Product is truly amazing! Alejandro and the installation crew are professional, talented, knowledgeable and true gentlemen. We will use them for all future projects because of their great installation service.

September 7, 2016
Unprompted review
Rated 1 out of 5 stars

Purchase elsewhere

Horrible customer service. Would not use this store again and tell as many people as I can about the rude owner. The Hunter-Douglas Lumineers were defective, not once, not twice, but three times. Owner ended up hanging up on me. Listen, I didn't make the Lumineers and with the price paid, they should have been stellar and were not.

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

So Happy!!!

We absolutely love this superb family owned business. Our family wouldn't choose any one else to care for our flooring and backsplash needs. 👍🏻👍🏻

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Top Notch!

Wonderful products. Great Service! Friendly sales and installers.

September 6, 2016
Unprompted review
Show reviews in all languages. (106 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look