One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... See more
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Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... See more
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... See more
Company replied
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... See more
Company details
Information provided by various external sources
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Everything arrived within a couple of …
Everything arrived within a couple of days of ordering and they were good about returns and exchanges.
July 7, 2017
Unprompted review
Just what I wanted
July 7, 2017
Unprompted review
All went OK with the transaction once I …
All went OK with the transaction once I had found out what I needed. Some bits could be a little clearer on the website such as what goes with what. I contacted the sales dept to make sure and they sorted out everything I would need.
July 6, 2017
Unprompted review
Excellent delivery & after sales …
Excellent delivery & after sales service, but found the website for the items I wanted a little confusing.
July 6, 2017
Unprompted review
Excellent friendly communications
Excellent friendly communications, super quick dispatch and superb packaging. Fantastic service A+
July 5, 2017
Unprompted review
Excellent service providing quality …
Excellent service providing quality products.Would purchase again in the future.
July 4, 2017
Unprompted review
Down right good
For excellent quality goods and a very speedy delivery then downlights suceed.
July 4, 2017
Unprompted review
Ordered on the recommendation of an …
Ordered on the recommendation of an electrician friend, they arrived the next day and look really good. Only negative would be that I found the decorative surround reluctant to click in place.
July 4, 2017
Unprompted review
First class service and would use again
Good quality and well priced lighting order arrived on time.
July 4, 2017
Unprompted review
Easy to use website
Easy to use website, prompt delivery of fittings, decent quality fittings. All makes for a very happy customer.
July 4, 2017
Unprompted review
Had exactly what I required to replace …
Had exactly what I required to replace under-cupboard halogen bulb inset lights - bulbs kept failing. Goods arrived as set out in email to me. Purchased dimmer switch and dimmer LED driver.
Excellent service. Lights installed and working.
July 3, 2017
Unprompted review
Excellent service and great products
Excellent service and great products. Would recommend
July 3, 2017
Unprompted review
Quick and accurate delivery
Quick and accurate delivery. What more could you ask for.
July 3, 2017
Unprompted review
Good service and good advice
Good service and good advice, which was better than I got elsewhere!
July 1, 2017
Unprompted review
Great led lights
The lights arrived on day stated and we'll packaged,they look great fitted in bathroom, the lights are good quality and give out brilliant light .
July 1, 2017
Unprompted review
In this day and age great service …
In this day and age great service deserves comment, I ordered 23 Ansell Soffit Lights, I ordered at 3:30pm and buy 11:00am the next morning the lights were here and I’m in Jersey in the Channel Islands, pricing was great half the price of what I was quoted on Jersey (although to be fair that’s the same with everything here) and good communications too…Thanks again
June 30, 2017
Unprompted review
Good range of products, excellent customer service
Good range of products, easy to navigate around, quick delivery and very good customer service, replying to a query within a couple of hours to provide guidance
June 29, 2017
Unprompted review
Excellent service from communications …
Excellent service from communications to delivery. Will definitely use you again. Thank you
June 29, 2017
Unprompted review
Excellent aftersales down to e-mail …
Excellent aftersales down to e-mail from director asking if everything was OK. Keep up the good work
June 28, 2017
Unprompted review
Handled an initial problem well..
Handled an initial problem well... sorted. So bought some more. Very prompt delivery.
June 28, 2017
Unprompted review
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