One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... See more
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Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... See more
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... See more
Company replied
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... See more
Company details
Information provided by various external sources
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Good choice great price
Good choice of products, competitive prices, really quick delivery. Lights themselves were a doddle to install, look great and work really well. Really pleased that we chose to use downlights.co.uk and will use again
June 15, 2017
Unprompted review
Great service with a quick response
Great service with a quick response. Helpful telephone advice in understanding and choosing the product.
June 14, 2017
Unprompted review
No issues & prompt delivery
June 14, 2017
Unprompted review
I have used this company before and …
I have used this company before and once again they don't let you down. All products are as described and prices are really competitive. They despatch goods same day for next day delivery where possible by DPD who give you 1 hour delivery time slots. What more can I say 10 out of 10 or 5 star service from start to finish.
June 12, 2017
Unprompted review
Very good and helpful
June 12, 2017
Unprompted review
Excellent Service
June 12, 2017
Unprompted review
Good prompt service
June 11, 2017
Unprompted review
Fantastic customer service and quick …
Fantastic customer service and quick delivery. Very impressed all round.
June 11, 2017
Unprompted review
Where are the promised lights?
Where are the promised lights? They said there might be a 2 day delay and now it's over a week without further news.
June 9, 2017
Unprompted review
Good service and quick delivery
Good service and quick delivery - very happy thanks!
June 7, 2017
Unprompted review
Would get 5 stars if free delivery to UK.
Fast delivery and good advice from customer service after I realised I had ordered the wrong size of lights. Didn't give 5 stars as deliveries to Northern Ireland are £11 + vat (despite an order of £170) and I had to pay that 3 times! First order, return, second order.
June 6, 2017
Unprompted review
Great customer service
Great customer service, nice follow up email and looking at the lights exactly what I wanted .
Thanks
June 6, 2017
Unprompted review
easy and fast
June 6, 2017
Unprompted review
Under cabinet lighing
Found this company to be very helpful, and have no problem in recommending them.
June 6, 2017
Unprompted review
Excellent choice of lights.
Excellent choice of lights.
Good value.
Very good delivery time and items well packaged.
Would use again an happy to recommend
June 6, 2017
Unprompted review
Great Service
Lovely quick dispatch. Very helpful with follow-up questions I had. Lovely product and great price. Used the site as it was recommended by a friend. Will definitely shop here again. Thank you.
June 6, 2017
Unprompted review
Good value and service.
The light arrived promptly and exactly as ordered.
Good value and service.
June 5, 2017
Unprompted review
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