I would thoroughly recommend Downlights Direct. When you phone a human being answers, when you message them they answer swiftly, and when they say they’re going to do something it’s done! Very reliabl... See more
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I’ve ordered from this company on a next day delivery and no order has been received. No call, and no email or correspondence. Once I chased they advised they will send it and now nearly a month later... See more
Ordered 7 downlights and dimmable LED bulbs. Arrived promptly, and were well packaged. The lights are excellent quality,and look and work great. Bulbs too work well; they are very bright (brighter tha... See more
A company should be judged by by how well it resolves problems. I had an issue with a downlight that failed within its guarantee period. Phoned downlights direct who sent a replacement within a couple... See more
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Company details
Information provided by various external sources
Downlights (or down lights) are a modern and elegant lighting option which complement the décor of any room; recess mounted into the ceiling, they offer a discrete alternative to the traditional lamp shade or light fixture. Perfect for domestic or commercial use, downlights provide an unrivaled crisp, clear lighting ambiance. There are already thousands of different downlights available on the market and with the arrival of the more energy efficient LED downlights, there are now even more to choose from.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale, United Kingdom
- 01706 521188
- sales@downlightsdirect.co.uk
- www.downlightsdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good lights and bulbs.
Ordered 7 downlights and dimmable LED bulbs. Arrived promptly, and were well packaged. The lights are excellent quality,and look and work great. Bulbs too work well; they are very bright (brighter than the old halogens they replaced) and dim without flickering (via an LED rated dimmer switch). Overall, very pleased. Would recommend the company without reservation.
Courier
Your service is good but your courier is bad - twice they have failed to deliver on time which I paid extra for & to the wrong address
Well packaged, delivered quickly.
The price was competitive, and the buying process worked fine. It's all you need for an internet purchase like this. Used them several times, and will do so next time.
Great Service
I've placed a few orders for Haler LED downlights and other bits and pieces. Always great service and ultra fast delivery, also helpful on the phone with queries. Highly recommended
GREAT LIGHTING
The order process was foolproof, and the service delivery was great. Good product range and excellent customer service.
Great company to deal with. Good prices too. Actually expert electrical.com.
Great to deal with and very good comm channel when you need it. Very fast turnaround when products in stock and a stock list for the smart home that is hard to beat. :-)
Very happy.
Spoke to rudely
I contacted them for advice and the man who answered really couldn't be bothered and spoke to me like I was an idiot or maybe it was because I was a woman .only ordreed on line with them because they did lights I wanted otherwise would have gone elsewhere
Fantastic customer service!
I bought some lights online, they turned out to be the wrongs size. Realising I lived nearby I visited their trade counter and these guys couldn't have been more helpful. Thoroughly recommended!
Order for downlight insulation covers
Good product, and value for money, Excellent service, received order within 24 hours.
Best online price and delivered promptly
Little more to say than the title, which actually is a testament to the company and it's service. Simple, good price, quick - from first requirement to fitted and switched on in 24 hours. Many thanks.
Excellent Servie
Always an excellent company to deal with fast and efficient and keep you in touch with what is going on. 5 stars on all levels.
elan8 LED down lights
Excellent service from placing order to delivery
Customer Service
Honest and reliable sevice.
Well done to Lewis Carline for excellent customer service.
Downlights
Downlights Direct have a huge choice with easy web site to navigate.
Lights arrived very quickly would recommend this company.
Downlights Direct Review
My downlights were delivered very quickly and were a great price
Absolutely brilliant service.
Absolutely brilliant service. The staff were informative and really helpful. Everything was explained to me before my purchases were shipped. Package arrived promptly. Really happy.
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