I would thoroughly recommend Downlights Direct. When you phone a human being answers, when you message them they answer swiftly, and when they say they’re going to do something it’s done! Very reliabl... See more
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I’ve ordered from this company on a next day delivery and no order has been received. No call, and no email or correspondence. Once I chased they advised they will send it and now nearly a month later... See more
Ordered 7 downlights and dimmable LED bulbs. Arrived promptly, and were well packaged. The lights are excellent quality,and look and work great. Bulbs too work well; they are very bright (brighter tha... See more
A company should be judged by by how well it resolves problems. I had an issue with a downlight that failed within its guarantee period. Phoned downlights direct who sent a replacement within a couple... See more
Company replied
Company details
Information provided by various external sources
Downlights (or down lights) are a modern and elegant lighting option which complement the décor of any room; recess mounted into the ceiling, they offer a discrete alternative to the traditional lamp shade or light fixture. Perfect for domestic or commercial use, downlights provide an unrivaled crisp, clear lighting ambiance. There are already thousands of different downlights available on the market and with the arrival of the more energy efficient LED downlights, there are now even more to choose from.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale, United Kingdom
- 01706 521188
- sales@downlightsdirect.co.uk
- www.downlightsdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent
Called twice for pre-sales advice and got to speak to someone who knew their stuff both times without a problem. Ordered online - delivered the next working day. Recommended.
Just what I wanted
Although I have not yet tried them I have fitted some on to my boat (which is what they are for) and they look excellent against the ceiling I have installed.
As long as they are bright as I expect them to be I shall be very pleased. I think actually I shall probably be buying more1
Mike Barlow
Great service
Arrived with 48 hours, I especially like the way I could track my
package live and leave messages for the driver.
Good choice, reasonably priced, fast delivery.
As above - great service and communication.
Excellent service
Excellent service.
Website clearly detailed the product and dimension and the product arrived exactly as specified.
Ordered at 11am on Monday. Package arrived at 3pm on Tuesday.
Excellent text and email communication. Text gave me an hour window of when to expect delivery.
Excellent service all round.
Great service
The parts turned up on time and were of good quality. I would use this company again.
Good service
Phoned for technical advice, very helpful, ordered online and it was delivered the next day as promised.
Great company
I have used DLD three times to buy Ansell iCage LED down-lights. Firstly, the product design and quality is superb. I needed to call DLD with queries. You get straight through to really helpful people, no automated menu which is the mark of a real customer orientated company. All of my deliveries were despatched on day of order and arrived promptly following day. What more can you say. 10/10
Downlight
Good quality products and fast efficient delivery. Very happy with my purchase
good service
Items sent very quickly and of the standard promised, no complaints.
Excellent all round
Excellence, thank you ! Take a bow
Good,fast service, no problems and exactly as claimed. What a breath of fresh air this company is, stands out from the rest.
thanks great
excellent service
This is the second time I've ordered from Downlights Direct and I've been very pleased with both the service and the quality of product.
Good customer service Would use again
Good service with good quality products at good prices.
Great selection need to work on delivery speed
Have used this company many times for both my work place, home and rental accommodation. Good selection of product at competitive prices, one down side is their delivery speed is not as good as others. I buy all the time from different companies and most get items to me within 48 hours, this company takes about a week.
Very good service
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