Down To Science Reviews 154

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent wholesale supplier for good value kitchenware. It is very hard nowadays to find products like theirs where a reseller can still make a profit. Well done guys!

Rated 5 out of 5 stars

My item was delivered quickly, well packed for transit and even better than described. Saying I'm very pleased with the entire experience doesn't quite go far enough towards describing my satisfaction... See more

Company replied

Rated 5 out of 5 stars

I was looking for a reasonably priced portable bidet pan for a disabled visitor who was coming to stay for a while. I found the bidet on Amazon - good description with all measurements. Delivery was a... See more

Company replied

Rated 5 out of 5 stars

What an amazing company! The mug tree and matching kitchen roll holder are exactly what I was looking for. The price was very reasonable, they came well packaged and were delivered very quickly. I... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Shop cookware, small kitchen appliances, cookers, home accessories & decorations, bathroom accessories & essentials. Fast despatch & delivery, secure payments, customer service excellence. Trade accounts, wholesale & export.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good from ordering to receiving

April 15, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks for your order and review! We hope to have the opportunity to deal with you again in the future.

Rated 5 out of 5 stars

Attention to detail.

The plates were so carefully, individually packaged by the company that hermes' best effort to smash them (the box was crushed and torn) was thwarted. Delivered sooner than expected too.

March 27, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks for shopping with us and taking the time to leave a review!

Rated 5 out of 5 stars

Excellent product,fast…

Excellent product,fast delivery!Pleasure to do business with.
Highly recommended.

March 22, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you! Our team appreciates your time writing this review and the support it expresses.

Rated 5 out of 5 stars

Excellent service

Excellent service, I would recommend this company to anyone.

March 17, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for the review! We are happy that you were satisfied with your purchase and hope to deal with you again.

Rated 4 out of 5 stars

I decided to visit store as local to…

I decided to visit store as local to me. Had difficulty finding it, but when I did staff were very helpful and friendly despite having difficulty with computer and printer. Item bought works well.

March 12, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for the kind words! We sincerely appreciate your trust in our team.

Rated 4 out of 5 stars

stop chasing for reviews

Would have full marks except for chasing for review. I have left feedback as soon as I received. Baskets strong, black so unlikely to show rust

March 10, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for taking the time to leave us a review! Your support is greatly appreciated!

Rated 5 out of 5 stars

The right packaging for a delicate item

How refreshing to have the right level of packaging for a budget priced but delicate item

March 1, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for providing such feedback. This is the level of service that we aim to offer our customers.

Rated 5 out of 5 stars

Item as describe

Item as describe. Good quality for the price. Really pleased with this purchase.

February 22, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for the review! We are happy that you were satisfied with your purchase and hope to deal with you again.

Rated 5 out of 5 stars

Nice and quality items

Nice and quality items
They shd bring new items in cooking pots and isolated serving sets pls
Price ces shd be moderate
Some are too expensive

February 11, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for taking the time to leave us a review! Your support is greatly appreciated!

Rated 5 out of 5 stars

Quick and well packaged

The product turned up when specified and safely packaged

February 8, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for leaving review! We hope to deal with you again in the future.

Rated 5 out of 5 stars

Very good service very quick

Very good service very quick! My mistake put the wrong postcode in for delivery they sorted everything out! Love love my items

January 29, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks so much for the review - well appreciated.

Rated 5 out of 5 stars

Works perfectly

January 20, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for your order and review! Your feedback is essential in improving our service.

Rated 5 out of 5 stars

I HAD TO RING THEM ABOUT A PROBLEM WITH…

I HAD TO RING THEM ABOUT A PROBLEM WITH DELIVERY, THIS WAS SORTED OUT WITH NO PROBLEM AT ALL, ITEM I ASKED FOR ARRIVED VERY NEXT DAY.

January 12, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for the kind words! Your help in establishing our reputation is well appreciated.

Rated 5 out of 5 stars

Chic but cheap

Looked everywhere for a white kitchen roll holder and mug stand that didn't look cheap ,came across down to science by total chance , so glad I did , love my new purchase they're fantastic quality and look chic but with a fantastic price, speedy and great service too , shall definitely use this company again..

January 11, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks for your order and review! We hope to have the opportunity to deal with you again in the future.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, great communication and really fast delivery. You really could not ask for more

January 5, 2019
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for the review! We are happy that you were satisfied with your purchase and hope to deal with you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look