Down To Science Reviews 154

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent wholesale supplier for good value kitchenware. It is very hard nowadays to find products like theirs where a reseller can still make a profit. Well done guys!

Rated 5 out of 5 stars

My item was delivered quickly, well packed for transit and even better than described. Saying I'm very pleased with the entire experience doesn't quite go far enough towards describing my satisfaction... See more

Company replied

Rated 5 out of 5 stars

I was looking for a reasonably priced portable bidet pan for a disabled visitor who was coming to stay for a while. I found the bidet on Amazon - good description with all measurements. Delivery was a... See more

Company replied

Rated 5 out of 5 stars

What an amazing company! The mug tree and matching kitchen roll holder are exactly what I was looking for. The price was very reasonable, they came well packaged and were delivered very quickly. I... See more

Company replied

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Shop cookware, small kitchen appliances, cookers, home accessories & decorations, bathroom accessories & essentials. Fast despatch & delivery, secure payments, customer service excellence. Trade accounts, wholesale & export.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 3 out of 5 stars

Nice Product But !!

Nice Product - but the packaging totally put me off ever ordering from this supplier again. It was in a damaged box on arrival and then the packaging inside was filthy dirty and went all over the place - I felt I needed a shower after opening it -

August 22, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks you very much for taking the time to leave us a review! We are sorry that you were disappointed and would like to address the points you mention:

Couriers may eventually handle parcels badly and it is beyond our control. We do make sure all items are properly protected inside their shipping box and our products are very unlikely to get to you damaged.

This brings me to the second point regarding the packaging material. We are testing recycled cardboard as cushioning inside the boxes. We use a special dust extractor for the recycling machine, but there may be some dust residue left. Furthermore, only products that are packed in a separate box inside the shipping box are being packed with the above mentioned material.

We do value your opinion and are currently considering other environmentally friendly options that would also be more convenient for the customer.

Rated 5 out of 5 stars

Great products

Great products, fast delivery

August 17, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for taking the time to leave a review! It means a lot to us and we appreciate it.

Rated 5 out of 5 stars

Excellent

Excellent thank you

August 17, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for your feedback! We hope to deal with you again in the future.

Rated 5 out of 5 stars

Three stars only packaging burst so…

Three stars only packaging burst so contents subject to damage Kettle had tiny dent not worth the hassle of returning but annoying nevertheless

August 15, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks a lot for leaving a review! Please get in touch regarding any issues and we will address them immediately.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good price. Good product.

August 14, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for ordering from us and for taking the time to leave a review! We appreciate your time and trust.

Rated 5 out of 5 stars

Recommend

Everything was perfect. Thank you

August 10, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks a lot for your review! Hope to deal with you again.

Rated 5 out of 5 stars

Really really impressed

Really really impressed. High quality goods, very quick delivery. Would definitely recommend this buyer and I will be using them again.

August 10, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much! We are humbled by your words and hope to see you again soon.

Rated 5 out of 5 stars

Good quality cutlery set

Good quality cutlery set. It was well packaged and delivered promptly.

August 9, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for taking the time to review us! We hope to deal with you again in the future.

Rated 5 out of 5 stars

Absolutely delighted with my purchase

Absolutely delighted with my purchase. It is perfect for what I wanted and very good quality.

August 5, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you very much for your review! We are happy that you were pleased with your purchase and hope to deal with you again.

Rated 5 out of 5 stars

No hassles!

Bought a great product, very reasonably priced and good quality too.
The item arrived, well packed within two working days of ordering.
Very happy with this supplier. Well done!

August 2, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thanks a lot for taking the time to write such detailed feedback! We value your opinion and appreciate your input.

Rated 5 out of 5 stars

Halogen oven

Prompt service product as described excellent

July 29, 2018
Unprompted review
Down To Science logo

Reply from Down To Science

Thank you for your order and review! Best wishes from our team.

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