dpconveyancing.co.uk Reviews 260

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their friendly and approachable demeanor. The service provided is frequently described as excellent, with many people appreciating the quick response times and clear communication throughout the process. Reviewers are particularly impressed with the consistent updates and the ease with which their questions were answered. However, some customers also noted that communication around staff absences, especially during critical periods like completion week, could be improved with advance notice and proper introductions to covering colleagues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and... See more

Response time

Clients share positive opinions on response time. Reviewers consistently highlight quick, responsive answers... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At all times the staff at DP conveyancing were professional and efficient. When they said that they would do something, they did it! Emma was friendly and patient through what was a difficult 'stop/st... See more

Rated 5 out of 5 stars

Joanne has been really responsive and on the ball from start to finish. I did a fair bit of research before picking a company to go with and there's been a few times during the process where I thought... See more

Company replied

Rated 5 out of 5 stars

We are really happy with the service from DP Conceyancing, Emma worked really hard to help us to complete in the week we were aiming for, she was very responsive and explained any issues very clearly... See more

Rated 5 out of 5 stars

Complete focus on getting our conveyancing competed . Any problems were quickly resolved by Marie and she went the 'extra mile' to ensure our time lines were met. We found Marie was always contactabl... See more

Company replied


Company details

  1. Lawyer

Written by the company

We are expert conveyancers who cover Newcastle, Gateshead, North Shields, Whitley Bay, South Shields, Sunderland and the North East.


Contact info

5.0

Excellent

TrustScore 5 out of 5

260 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Joanne provided a smooth and efficient service that helped minimize any stresses during the purchase process. In particular, taking a pro-active approach to dealing with any unexpected problems.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Shanine

Shanine, as ever, has been brilliant through our selling process. Always clear and concise communication, making her a pleasure to deal with.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Very professional, we were kept up to date every step of the way. If we had any questions there was always someone to speak to. Highly recommended company.

August 8, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Julie - Thank you for your review, we’re pleased to hear you found the service professional and that you felt well-informed throughout with someone always available to answer your questions. Your recommendation is greatly appreciated and we’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Really responsive, great value

Joanne has been really responsive and on the ball from start to finish. I did a fair bit of research before picking a company to go with and there's been a few times during the process where I thought I'm really pleased I went with DP Conveyancing. They're the kind of company you can trust are getting on with it.

August 1, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Dale - Thank you for your review and for sharing that you felt confident in choosing DP Conveyancing after your research. We’re pleased to hear you found the service responsive and efficient throughout and that you felt assured the work was being handled diligently. We’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

We were very pleased with our decision…

We were very pleased with our decision to use DP Conveyancing as our solicitor. From the initial instruction, they were extremely prompt, following up with us for any outstanding documents and providing clear guidance on what was needed. We felt well-informed throughout the process and found their team to be consistently professional.

The only area for potential improvement would be in communication around staff absences. Especially during completion week—it would have been helpful to be informed in advance and properly introduced to their covering colleague. A minor detail was missed in the summary of sale, which appeared to be due to staff handover during holiday

I would 100% recommend DP to friends and families and will be using them again if required in the future. Thank you.

July 25, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi – Thank you for your detailed review and for choosing us to support your move. We’re pleased to hear that the process felt well-managed, with prompt follow-up and clear guidance throughout. We also appreciate your constructive feedback regarding communication during staff absences and will take this on board as we continue to improve. Your recommendation means a great deal and we’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Conveyancing with a breath of fresh air

This firm is super efficient and the sale of my house was carried out much smoother and quickerthan I have experienced in the past.
I never had a moments worry that things might have been overlooked or left in abeyance. Shanine and Angela are a great team.

July 24, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Tony – Thank you for your review and for sharing how smooth and efficient the process felt compared to your previous experiences. It’s great to hear you had full confidence that everything was being handled without delay. We’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Emma & Alaina were brilliant at…

Emma & Alaina were brilliant at communicating throughout my entire sale. Price was reasonable, email responses same day, updated throughout - in contrast to other solicitors, they’re super quick, transparent and very easy to work with. Thanks again, I will recommend and use you again in the future.

July 18, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Shannon – Thank you for your review and for highlighting the clear communication, same-day responses, and regular updates you experienced throughout your sale.

It’s great to hear the service felt transparent and efficient compared to previous experiences. We appreciate your recommendation and will pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Great service

Great service and always available when needed to help answer any questions. Took the time to explain steps throughout the process and was confident in the advice received.

July 11, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Hayley – Thank you for your review and for highlighting the availability and clear guidance you received throughout. We’re pleased to hear the advice was reassuring and that the process was well explained. We’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Really happy with this company helping…

Really happy with this company helping us with the sale process can’t thank them enough brilliant people very helpful thanks again

July 18, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Steven – Thank you for your review, we’re glad to hear you were happy with the support provided throughout your sale. It’s great to know you found the team helpful and easy to work with. We’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

DP Conveyancing were excellent to deal…

DP Conveyancing were excellent to deal with. Very approachable and prompt with requests and so helpful with advice.

I would highly recommend them and we will use them again in the future.

Thanks to Shanine and Angela throughout the process, you are both a credit to the business.

Thanks

Mark and Angela Fraser

July 18, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Mark and Angela – Thank you for your review and for highlighting the approachable and prompt service you received, along with the helpful advice throughout.

We’re pleased to hear you’d recommend us and plan to use our services again in the future. We’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

I hadn’t moved house for 25 years

I hadn’t moved house for 25 years - things had changed a lot!
Debbie Taylor and her assistant were great at keeping me informed and telling me what I needed to do.
Moving house is very stressful, but Debbie made it bearable.

July 8, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi – Thank you for your review and for sharing your experience after such a long time between moves. We understand how much the process has changed, so it’s great to hear that you felt well-informed and supported throughout.

We’re pleased the guidance helped make a stressful process more manageable, and we’ll pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Seond time using them and very happy!

I had previously used DP Conveyancing to buy a house, so when it came to moving I knew I would be using them again. As this was the first time I was selling a house as well as buying, I had a lot of questions and both Shanine and Angela were happy to answer them. They were great throughout the setbacks and completed on a date per my request. Very happy with them!

June 20, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Khaela – Thank you for your review and for returning to use our services again. It’s great to hear that your questions were handled clearly and that the team supported you through the setbacks, ensuring completion aligned with your preferred date.

We’re pleased you felt well looked after throughout and will pass on your comments to the rest of the team.

Rated 5 out of 5 stars

Top Service!!

Sharon answered all of my questions/emails (and there were a LOT) very quickly and explained things to me that I did not understand. They provide a tracker so that you can see where you are in the process which is really helpful.......I literally could not recommend them more!!!

June 30, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Lisa – Thank you for your review and for highlighting the prompt responses and clear explanations you received throughout. We’re glad the tracker was helpful in keeping you informed at each stage. We appreciate your strong recommendation and will pass on your comments to the rest of the tea.

Rated 5 out of 5 stars

DP conveyancing were nothing but professional

DP conveyancing were nothing but professional, can’t recommend them enough. We had a few ups and downs but they guided us through them with ease. Excellent.

June 25, 2025
Unprompted review
dpconveyancing.co.uk logo

Reply from dpconveyancing.co.uk

Hi Scott - Thank you for your review, we're glad to hear you found the service professional and that we were able to support you through the ups and downs of the process. Your recommendation is greatly appreciated and we’ll pass on your comments to the rest of the team.

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