dpconveyancing.co.uk Reviews 260

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their friendly and approachable demeanor. The service provided is frequently described as excellent, with many people appreciating the quick response times and clear communication throughout the process. Reviewers are particularly impressed with the consistent updates and the ease with which their questions were answered. However, some customers also noted that communication around staff absences, especially during critical periods like completion week, could be improved with advance notice and proper introductions to covering colleagues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent communication and... See more

Response time

Clients share positive opinions on response time. Reviewers consistently highlight quick, responsive answers... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At all times the staff at DP conveyancing were professional and efficient. When they said that they would do something, they did it! Emma was friendly and patient through what was a difficult 'stop/st... See more

Rated 5 out of 5 stars

Joanne has been really responsive and on the ball from start to finish. I did a fair bit of research before picking a company to go with and there's been a few times during the process where I thought... See more

Company replied

Rated 5 out of 5 stars

We are really happy with the service from DP Conceyancing, Emma worked really hard to help us to complete in the week we were aiming for, she was very responsive and explained any issues very clearly... See more

Rated 5 out of 5 stars

Complete focus on getting our conveyancing competed . Any problems were quickly resolved by Marie and she went the 'extra mile' to ensure our time lines were met. We found Marie was always contactabl... See more

Company replied


Company details

  1. Lawyer

Written by the company

We are expert conveyancers who cover Newcastle, Gateshead, North Shields, Whitley Bay, South Shields, Sunderland and the North East.


Contact info

5.0

Excellent

TrustScore 5 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

This was the first time we used DP Conveyancing to purchase a property and we would definitely use them again. Marie and the team were friendly, professional and always answered any questions promptly. We couldn’t have asked for a better service!

August 16, 2024
Unprompted review
Rated 4 out of 5 stars

Definitely recommended

Save for a little bit of chasing required towards the end of the process, DP Conveyancing were extremely helpful, friendly and professional throughout. I’d definitely recommend them. Thank you, Marie and team!

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!

The most efficient, patient service! Knowledgeable personnel who go way above and beyond. Thank you Erica and Angela (& Shanine) for everything! Would highly recommend

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Fantastic communication and professionalism. Very supportive throughout the sale process and ready to answer any questions when needed. Thank you Debbie and all at DP!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience from start to finish

This is my second time using Debbie from DP Conveyancing for the sale of our home and the service we have received has again bene faultless. Debbie is friendly, informative, professional, efficient and great with communication. Highly recommend and will most definitely use again in the future. Thank you for assisting in making our sale as smooth and stress free as possible.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and proactive

Marie was very helpful and always answered questions we had promptly. The online tracking portal was very useful and gave us peace of mind. We felt very secure with Marie as our solicitor - we would recommend her. Thank you.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

DP convencying excellent service

Sharon was great, made the whole process easy and less stressful than I anticipated it would be. She was very efficient and thorough throughout the whole process, would definitely recommend DP Conveyancing. The portal is an excellent touch to be able to see where you are in the process and even with this the communication from Sharon was outstanding.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service received from DP…

Outstanding service received from DP Conveyancing... This hasn’t been the easiest of transactions as we’ve been buying a new build but Marie and the team at DP have been fantastic. Super helpful and nothing ever too much. Can’t speak any higher of Marie and DP Conveyancing!

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service everything went smoothly with the sale of my property. Debbie was extremely helpful in guiding me through the process. Easy to contact either by phone or email. She made a stressful time a lot easier. I'd have no problems at all in recommending her for conveyancing.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Debbie did a fantastic job of handling…

Debbie did a fantastic job of handling sale and purchase whilst keeping us fully informed throughout the process. Sale of our house was proceeding well until quite late in the process where it became clear there were issues around the failure of original developer to discharge some planning conditions + our buyers solicitor being difficult. Debbie navigated through this and her skill and experience really paid off. Always answered questions promptly by email or phone, and explained things very clearly. Always felt our job was treated as a priority. I would certainly strongly recommend Debbie and would have no hesitation to hire her services again.

May 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look