DreamLease Vehicle Leasing Specialists Reviews 

664
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers praise the staff for being exceptionally helpful, professional, and thoroughly attentive throughout the entire vehicle leasing process. Consumers note that communications and responses are always prompt, making it very easy to ask questions and get clear guidance along the way. Some reviewers were not happy with the communication after finishing the initial quote, noting that responses dropped and they felt left entirely in the dark. A few people also mentioned experiencing poor customer service along with a noticeable lack of proper attention once the official deal was finalized.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their exceptional professionalism... See more

Service

People report overwhelmingly positive experiences with the service, highlighting professional and efficient... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the fast communication and... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless and straightforward... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the prompt communication and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more

Rated 5 out of 5 stars

The whole process of leasing my new car was really impressive. I'm used, unfortunately, to receiving Luke warm service but this was truly first rate. Martin Wisby, who dealt with me was professional... See more

Rated 5 out of 5 stars

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more

Rated 5 out of 5 stars

Skye provided a super service from initial enquiry through to order placement. Communications both verbal & email were first class, going above & beyond to understand our requirements & build a quote... See more


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

664 reviews

5-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(664)

315 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin Wisby testimonial

Martin was extremely helpful and proactive in ensuring that all of our "red lines" were satisfied and made some sensible suggestions that I would not have thought of myself

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best shopping experience with buying a leasing car

Hi there, just dropped by to share my absolutely phantastic experience with Dream Lease company and specifically with Anoj Thayalaraj!!! I didn’t know much of the process, it was my first car bought with leasing, however he made the process so smooth and easy going, so I didn’t feel any pressure or discomfort, not even for a moment! He was kind, patient, but energetic at the same time 🙂, very knowledgeable, attentive to the smallest detail and offered many options to choose from! Big thanks to Anoj for his support and don’t hesitate to contact him if you want to buy a leasing car, that’s your guy, you won’t regret it.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Martin was great at helping me find the right car for my lease. The process was fairly straightforward and explained very well to me.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Leasing a vehicle

Martin who delt with my enquiry from start to finish was great.
Very competitive rates. Fast and efficient.
Made the whole process very easy and straightforward.
Cannot recommend them enough.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Charne and Debbie were extremely…

Charne and Debbie were extremely helpful and responsive during the whole leasing process. Very transparent and they were happy to answer any questions. Very impressed with the service and also the value! Thank you.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Truly outstanding customer service

Customer service is crucial for a successful company. Dreamlease customer service is the standard all companies should aspire to. It is truly outstanding. I have leased EV's for 5 years , always with the well known providers. I had never heard of Dreamlease. From my first conversation with Charne I was immediately impressed. Charne put my mind at rest and handled my lease request extremely effficiently. I was passed to Debbie in admin who handled all the paperwork. Incredibly, in less than a week my new lease was confirmed along with delivery date and registration for my new VW 1D5. I'm sure the rest of the Dreamlease team are great but Charne and Debbie deserve special mention

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Martin our sales advisor was top notch

Martin my sales advisor was top notch. He took on board the issues and discussed with the Underwriters to ensure we had sufficient guidance prior to submitting the application. Martin went above and beyond for us to secure the vehicle.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easy leasing

Very responsive in finding lease that best suited our needs and budget. Also very good communication with us kept informed through every step of the process.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Jakub was really helpful

Jakub couldn’t have been more helpful. He talked me though the whole process and answered all my questions. I found the process very easy and straightforward. The price was really great too!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience

Overall great experience. Mark was a star keeping me updated and helping with the finance application. Admin team also very responsive, car was delivered as promised in 2 weeks.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I recently leased a car through…

I recently leased a car through DreamLease, working directly with Tom Glen, and the whole experience was excellent from start to finish.

Tom was professional, knowledgeable, and incredibly helpful throughout the process. He took the time to understand exactly what I was looking for and secured a great deal that suited both my needs and budget. Nothing ever felt rushed, and he was always available to answer my questions.

The process was smooth, straightforward, and completely stress-free — which made a big difference. I wouldn’t hesitate to recommend DreamLease and Tom to anyone looking to lease a car.

Outstanding service all round!

February 20, 2026
Unprompted review

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