Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The whole process of leasing my new car was really impressive. I'm used, unfortunately, to receiving Luke warm service but this was truly first rate. Martin Wisby, who dealt with me was professional... See more
First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more
Skye provided a super service from initial enquiry through to order placement. Communications both verbal & email were first class, going above & beyond to understand our requirements & build a quote... See more
Company details
Written by the company
DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.
Contact info
1st Floor, 3-4 The Courtyard Glory Park Buckinghamshire , HP10 0DG, Wooburn Green, United Kingdom
- 01494 424242
- enquiries@dreamlease.co.uk
- www.dreamlease.co.uk
4.8
Excellent
664 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great communication from Skye
Great communication from Skye, Found another good deal for us!
April 17, 2026
Unprompted review
Car never arrived and I still don't have it
So far pretty poor show from DreamLease. I placed an order end of Feb / start of March for a vehicle that was going to be delivered by 31/03. For whatever reason this tipped into April which I wasn't fussed about, a delivery date was agreed for 14/04. Up to this point I have to say the service was really good, and communication with my sales advisor was easy. I booked the day off work to receive the vehicle and got a call in the morning to say it was on its way and would arrive around 1515. I waited around all day, only to get a call at 1545 to say they won't be delivering the car anymore as it has a warning light. No idea why they waited so late in the day. This by the way isn't a DreamLease fault, as the delivery agent is someone else. My frustrations have come since in contacting DreamLease to get this resolved and yet seemingly getting little to no updates, I am having to constantly chase to hear what's happening, 3 days later I still have no vehicle and no idea when I will receive a vehicle. There has been no effort to recover this, no loan vehicle or other compensation offered. I am totally in the dark despite my best efforts to understand what's going on and how long I'll have to wait.
April 14, 2026
Unprompted review
Reply from DreamLease Vehicle Leasing Specialists
Hi Alex,
Thank you for taking the time to share your experience, and I’m really sorry for the frustration caused.
We’re pleased to hear that your experience with our sales team and communication up to the point of delivery was positive, but it’s clear that the situation on the day itself fell short of the standard we aim to provide.
As you rightly mentioned, the final stages of delivery are handled by the supplying dealer and their logistics partners. While we work closely with them, elements such as vehicle preparation, final safety checks, and transportation are unfortunately outside of our direct control. In this case, the decision not to deliver due to a warning light would have been made to ensure the vehicle met the required safety and quality standards before reaching you.
That said, we completely understand your disappointment, particularly given the late notice and the inconvenience of taking time off work.
As discussed, a hire vehicle is being delivered to you this afternoon so that you are not left without transport while this is being resolved.
Please be assured that we are continuing to liaise closely with the supplying dealer to resolve the issue with your vehicle as quickly as possible and will keep you updated every step of the way.
We genuinely appreciate your patience. If there’s anything further you’d like to discuss, please don’t hesitate to contact us directly.
First time trying lease vehicle…
First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the contract of leasing with them . My specialist was a gentleman called Anoj Thayalaraj and the amount of help, support and guidance I received from him was unbelievable, apart from getting me a cracking deal , we felt as there was no hard sale or being forced in to signing a contract . My advice to anyone , do you research with dealers and other organisations, but would say give these guys a call as well . I will certainly be returning back to them in the near future .
April 16, 2026
Unprompted review
Absolutely fantastic!!!!
Absolutely fantastic!!!!! Skye has been so helpful and really easy to deal with.
April 16, 2026
Unprompted review
Simple process
Simple process, very speedy responses and long as you read everything properly I'd definitely recommend.
April 16, 2026
Unprompted review
Positive experience
Martin was veryhelpful in explaining the process and provided clear ad concise advice.
April 15, 2026
Unprompted review
First electric car lease
I’ve had a great experience so far with DreamLease for my first electric car lease. Martin was really clear, thorough, and quick to respond when going through the early stages of the leasing application. I’d definitely recommend them to anyone considering leasing a car.
April 14, 2026
Unprompted review
Secured vehicle never materialised
Applied for a lease car weeks before my current lease car was due to be returned. All accepted with no issue and was told that the vehicle was secured. There was subsequently an issue with finance company creating the formal agreement for me to sign, which never materialised. I spent weeks chasing the agreement and was promised it several times, but eventually the salesperson stopped responding to me leaving me without a vehicle for weeks. Very poor and extremely inconvenient.
March 27, 2026
Unprompted review
Reply from DreamLease Vehicle Leasing Specialists
Thank you for taking the time to share your experience, we’re very sorry to hear about the issues you encountered.
We understand how important it is for everything to progress smoothly, especially when you are transitioning from one vehicle to another, and it’s clear that in this instance, the process did not meet expectations. In particular, we apologise for the delays caused by the finance company in raising your finance agreement for signature. While we work closely with our finance partners, the creation of finance agreements sits with them, unfortunately this is not something we can directly control.
That said, we fully recognise how frustrating it must have been to repeatedly chase updates and not receive clear communication, and we are especially concerned to hear that you felt communication stopped altogether. That is not the level of service we aim to provide, and we take this feedback seriously.
We are reviewing this internally with both our team and the finance provider to understand what went wrong and to help prevent similar situations in the future.
Leasing my car. Impressive service.
The whole process of leasing my new car was really impressive. I'm used, unfortunately, to receiving Luke warm service but this was truly first rate. Martin Wisby, who dealt with me was professional and attentive to a tee. As an example I completed my finance application on Friday night at 8pm. I obviously expected to wait until Monday for a response. Not so. I got an email at 10.38pm advising that my application had been accepted. Amazing!
This was followed up by a call from Martin the next morning finalising the deal. All in all superb service.
April 11, 2026
Unprompted review
Excellent services
Excellent services, Martin dealt with th order very quickly and all was done in hours. Very communicative and helpful.
April 10, 2026
Unprompted review
Very helpful and efficient
April 8, 2026
Unprompted review
Martin at Dreamlease was very quick to…
Martin at Dreamlease was very quick to respond to our enquiry and follow up questions. Process so far has been great.
April 9, 2026
Unprompted review
The best help ever
The best help ever! Martin was very kind and understanding
April 8, 2026
Unprompted review
Martin was really helpful
Martin was really helpful. He went over all the details promptly as I was keen to get on with it and had the whole thing sorted in a very quick fashion.
I would recommend Dreamlease/Martin Wisby
April 7, 2026
Unprompted review
Martin was helpful and the whole…
Martin was helpful and the whole process was easy professional and clear.
April 7, 2026
Unprompted review
Skye was super helpful and made the…
Skye was super helpful and made the process really easy (despite being ill!). Pleasure
April 2, 2026
Unprompted review
Great service
Great service. Martin was very clear on what I was leasing, helpful on explaining process and made me feel in safe hands. He got me a great deal and I’m very grateful
April 2, 2026
Unprompted review
No pressure sales techniques
No pressure sales techniques, all my questions answered clearly, with any concerns reassuring dispelled. 5 Stars!
March 31, 2026
Unprompted review
Martin was very helpful and prompt in…
Martin was very helpful and prompt in his reply
March 31, 2026
Unprompted review
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