Dreamport Reviews 

338
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, highly appreciating the supportive staff, clear communication standards, and informative training materials. Many people truly enjoy a flexible working environment and feel that the continuous guidance and mentorship provided help them grow personally and professionally. Some reviewers were not happy with payment structures and financial issues, mentioning unexpected delays in payouts and significantly lower commissions than originally expected. A few other people also felt that the online customer support team was completely unhelpful when attempting to resolve urgent account access or technical problems.

What people talk about most

Staff

Consumers find staff to be positive, highlighting supportive and friendly supervisors who provide continuous... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how well-organized,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a high level of disagreement among... See more

Payment

Customers had ambiguous experiences with payment, reflecting mixed feelings about compensation structures.... See more

Service

Users describe positive interactions with service, highlighting swift support, attention to detail, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well, I haven't started the live jobs, I am currently under the training phase. I have how ever been reading reviews online just to get an idea what l was getting into exactly. So far, the programme... See more

Rated 4 out of 5 stars

It's great because personally I met with some great people as my supervisor and senior supervisor and they are Okoye and Mercedes. They are always there when you need them not only in professional man... See more

Company replied

Rated 4 out of 5 stars

The process is smooth. helpful seniors to guide you on every step. everything is perfect barring the payout date if have to be extremely critical about it. I wish the payout date would have been 15th... See more

Company replied

Rated 3 out of 5 stars

Hello there, I am having trouble accessing the pre-live stage and I have reached out to the email support many times but still have not received any feedback or assistance with this matter. I have com... See more

Company replied


Company details

Written by the company

Dreamport is a global online freelance platform for independent travel professionals. It operates within the Dyninno Group of Companies, active across travel, finance, entertainment, and technology in more than 50 markets. Travel managers collaborate with Dreamport as independent freelance professionals. The platform provides tools, systems, and lead infrastructure that enable freelancers to operate on a self-directed basis while delivering travel consultations and planning support to clients worldwide. To support new freelance partners, Dreamport offers an online training program designed to equip independent freelancers with the platform-specific knowledge and skills needed for successful freelance activity.


Contact info

3.7

Average

TrustScore 3.5 out of 5

338 reviews

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3.7

All reviews

(338)

143 reviews in the last 12 months

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Rated 4 out of 5 stars

The process is smooth

The process is smooth. helpful seniors to guide you on every step. everything is perfect barring the payout date if have to be extremely critical about it. I wish the payout date would have been 15th of every month. 25th of the month makes it difficult to navigate the month.

November 26, 2025
Dreamport logo

Reply from Dreamport

Thank you for your valuable feedback with us, Manish. We're pleased to know that you found the process smooth and appreciated the guidance from our senior team.

Regarding the payout date, please note that payments are scheduled after invoices have been reviewed and approved by our bookkeeping team. This review process can take some time before payments are transferred.

We understand your concerns and will take your suggestion into account as we work to improve our processes.

Rated 5 out of 5 stars

Supportive Platform for New Agents

Dreamport has been a supportive platform for me as a new agent. The tools, training, and flexible schedule make it a solid place to grow in the travel business. The support team is responsive, and the work structure is easy to follow.

November 30, 2025
Rated 3 out of 5 stars

My thoughts on Dreamport.

I like the training material, the guidance and mentorship of my Supervisor and Manager. I like the system and technical part too but what I didn't like is the rules of asking solid choices etc. Sometimes it didn't made any sense to ask about it but still I did as it was rule but I would say this was for maintaining the workflow. Another think which I didn't likes was the leads as the leads were totally useless and it was extremely tough to close a sale from a lead in Bonus Queue. If I write a simple review that would be Dreamport doesn't let newcomers to rise and earn a potential income at the beginning of few month maybe 4-6 after that an agent might earn a good income from it. My overall experience was good as I learned so much here and I'm not regretful to join it.

November 30, 2025
Dreamport logo

Reply from Dreamport

Hello Mehran, Thank you for taking the time to share your feedback with us. It's important in our ongoing efforts to improve. We would love to hear more about your insights and any suggestions you might have for improving our workflow.

Please keep in mind that BQ leads play a crucial role in helping you handle rejection, which is an important skill to develop for successfully selling tickets/products in the future.

We're glad to have you on our team and wish you continued success. One of our team members will reach out soon to gather more of your feedback.

Rated 2 out of 5 stars

Many red flags, complete waste of time

The training seems good, but I couldn't help but notice a number of red flags.
1. Why are they always recruiting?? Says so much about turn over rate.
2. The positive reviews on here are from " invited" accounts. Can I see genuine good reviews?
3. Dishonesty. Ticket Prices advertised are different from actual prices. Training says it takes about 2 weeks but takes way longer. Certificates issued don't have actual trainee name.
4. So many complaints about Payoneer.
5. I feel like they take so much personal information of which there is no policy to guarantee to personal data safety and protection.
I have committed so much time and personal information but based on what I've noticed do far and reviews on here, I make the decision not to move forward. So many things don't seem right with this " company".
6. Live nesting is hella long, requires 8 hours everyday for about 2 weeks and all that is unpaid, and you will still end up underpaid even after all of this struggle. If the arrangement works for you, go ahead but be sure you'll get disappointed.

EDIT:
Believe the negative reviews you see on here because they are from real people. Don't waste your time and resources please. You're going to end up at a dead end after so much pressure in live nesting.

November 1, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Thank you so much for sharing your thoughts! We truly appreciate your feedback and would love to clarify a few points:

1. We are an online platform that helps you create your own travel career. With our free professional training, you'll gain the essential knowledge to become a Travel Manager. Our application process is open to many countries, and we warmly welcome new applicants looking to start their journey with us.

2. We value genuine feedback, whether it's positive or negative. With over 2,000 contractors on board, we encourage everyone to share their experiences. This helps us provide diverse perspectives and continually improve our processes.

3. All publicly available online fares are fully accessible and bookable through our internal system. In addition to this, the system also provides access to exclusive private deals and corporate discounts that are not available to the general public online; often making them more competitive than online prices. Our core training is designed to take about two weeks, but the onboarding and live-nesting phases might vary a bit depending on your schedule and progress.

4. While Payoneer is our current payment system, we're actively exploring other payment options to better meet your needs.

5. As outlined in our User Agreement, our services operate under a B2B framework, where freelancers are engaged as independent contractors. The Agreement specifies that it is governed by the laws of the Dubai International Financial Centre (DIFC), UAE, which serve as the applicable legal framework for our contractual relationship.

Thank you for your openness in sharing your feedback with us!

Rated 5 out of 5 stars

Working at Dreamport as a Sales…

Working at Dreamport as a Sales Representative has been an amazing experience. The company provides a supportive environment where hard work and dedication are truly recognized. From day one, I felt like part of a team that values both individual growth and collective success.

November 1, 2025
Rated 4 out of 5 stars

My time at Dream port was not just…

My time at Dream port was not just about booking travel; it was an intensive training ground that dramatically improved core professional skills essential for any sales or client-facing role. The consistent interaction with a diverse global clientele pushed me to develop clear, persuasive, and empathetic communication. This role is a serious opportunity for skill acceleration. If you are looking for a job that demands self-discipline, rewards high performance, and will force you to level up your professional soft skills, Dream port is an excellent choice.

October 30, 2025
Rated 4 out of 5 stars

I really enjoyed my experience with Dreamport. The training was interesting and professional, and I learned a lot through the modules.

My experience with Dreamport has been both challenging and inspiring. The platform is very well structured and provides detailed, realistic training for future travel managers . I really appreciated the quality of the modules, the live sessions, and the constant feedback from the team - everything feels professional and focused on growth.

I completed all my modules 100%, and although I didn’t pass the Day 2 and Day 3 Pre-Live Assessments,and unfortunately my account will be deactivated. I learned so much about client communication, time management, and the travel industry. It was intense, but truly rewarding.

I think Dreamport could improve by giving a bit more guidance and feedback before the final assessments - some parts were tough to manage for new trainees. But overall, this experience helped me grow both professionally and personally.

I truly hope to get another opportunity to collaborate with Dreamport again in the near future, because I believe in their vision and I’m determined to come back stronger.

Thank you to the entire Dreamport team for their support and encouragement.

Glenn Orphée Boubala

October 27, 2025
Unprompted review
Rated 2 out of 5 stars

The course was great but then at the…

The course was great but then at the last stage it went crazy and would not let me gain access to the final course. They told me that there was going to be a regular salary but then said its commission only. Not for me

October 27, 2025
Unprompted review
Dreamport logo

Reply from Dreamport

Hi Sameer, thank you for sharing your feedback. We’ve looked into your account and can confirm that it's active, so you should be able to log in without any problems. If you're still having trouble accessing it, please don’t hesitate to let us know.

This is a performance based role. so the more sales you make, the more money you can earn. In the beginning, it might be a bit tough as you learn our system and start building your client base. But over time, you'll gain loyal clients who trust you and want to book with you again and refer others. That makes your work much easier and your income higher.

If you still have any questions or concerns, please let us know. We'd love to assist you!

Rated 4 out of 5 stars

The reason for my current rating and…

The reason for my current rating and this feedback concerns the quality of the incoming calls and the resulting impact on the monthly incentive structure. The majority of inbound calls do not consist of revenue-generating exchanges or refunds. Instead, calls are predominantly composed of necessary "service work," such as general complaints, reservation investigations, and minor inquiries that do not generate proper points. This high volume of essential support work consumes a significant amount of time and effort, but contributes minimally toward the required monthly target point threshold.

This dynamic often makes meeting the required payment mark a frustrating chore, leading to the feeling that the effort for the whole month is fruitless or wasted if the goal is narrowly missed. While some colleagues consistently achieve the mark, this is often a factor of lead allocation and luck rather than a difference in effort.

I am committed to meeting all performance targets; however, if there is an opportunity to review and potentially adjust the payment scheme, perhaps by incorporating a base compensation component for handling necessary service work, it would be a significant morale boost.

October 26, 2025
Rated 4 out of 5 stars

My overal experiance with Dreamport so far.

I appreciate all the training that equipped me with technical skills and market knowledge to become an effective freelancer. I am a bit disappointed, though, when we fail to come up with cheaper or discounted options, and my leads end up purchasing their tickets from other sources or directly with the airline because our options were expensive.

October 21, 2025
Rated 5 out of 5 stars

I remember looking for a remote job in…

I remember looking for a remote job in LinkedIn and came across dream port. I just applied for it, honestly I was sceptical about it but I just went for it , Now I get a good income and have been able to enjoy life.

October 21, 2025

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