DreikäsehochReviews 

105
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Baby Store

Written by the company

Dreikäsehoch ist ein Babyfachgeschäft in Basel, welches für besten Service unserer Premium-Marken für anspruchsvolle Eltern steht. Erfahre eine Beratung zu Kinderwagen, Autositzen und Kindermöbel oder stöbere durch die vielen Accessoires für Babys, welche den neuen Lebensabschnitt noch wertvoller und spannender gestalten sollen.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(105)

13 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

shameful treatment of customers

Hello, my husband placed an order on your website three weeks ago. It was for Aden+Nais brand muslin diapers. We waited for the order but it never arrived. You did not even contact us after a very long time and did not inform us that they were out of stock on your website. And we had to be the first to contact your store, after which we learned that these products are not in stock at all. But at the same time you have the conscience to put on your site products that you simply do not have in stock, as well as to ask for payment in advance for it and not to get in touch with the customer for a long time.
You said you would refund the money, but did not specify how long you would do it. With your disgraceful customer focus I understand these will not be soon. I am writing you this letter in order to warn you that I am forced to apply to the Consumer Rights Society and complain to them about your disgraceful attitude to customers.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Scam operation

After our order was delayed over a month, we requested a refund, which we have not received 3 months later. Customer support is nonexistent - phone not working, ignoring our emails. Unfortunately we did not read the reviews here before, they delete the Google reviews regularly. Stay away from this scam.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Same website as milkii.de. Slow shipping and bad response.

This website is the same as milkii.de. Be aware! Their pictures and products look complete and professional but I find them really dishonest. When I ordered my products, it was stated waiting time 2 days. Shipping 5 working days. I waited and waited and in total it took almost 7 weeks to arrive me. I was really disappointed and I wrote them many many times to find out that there was some problems on their side. So when this problem happened, they did not promptly clarify to you but instead you have to keep chasing and asking. Just stay away from this shop to save yourself from online shopping pain. When I finally searched around to find alternatives to buy the products, I could easily shop them from elsewhere and guess what it was even cheaper. Additional info is that, in case you want to do a return, you have to pay for it. Thumbs down!

October 27, 2021
Unprompted review
Show reviews in all languages. (105 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look