If I could place 0 stars I would, this company is a Scam. They charge you for things that are never delivered, no way to contact them. I have tried for a couple of months and my issue isn't fixed! I b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible customer service overall. Cannot return an order from Belgium that has been sent in the wrong sizes, nor can I cancel another order that hasn't even been processed yet. Don't buy from... See more
Istg I’m a real customer and i am writting this just to confirm to other people who read the comments and worried. I ordered first and then saw the reviews so i was always scared of what bad thing mig... See more
BEWARE! SCAM ALERT!!! This company is luring customers by advertising multiple discounts and offers but is NOT DELIVERING the items ordered. To add salt to injury, they send fake confirmation that the... See more
Company details
About www.dress-for-less.nl
Information provided by various external sources
Contact info
Mönchhofallee 1, 65451 , Kelsterbach, Germany
- 0900-3840110
- service@dress-for-less.nl
- www.dress-for-less.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FRAUD.
Promised delivery time of 3-4 days is a lie. After one week passed by and you want to know the status of your order, you will find a suspicious German number where no one will ever answer you. A general email reply with "sorry, we are busy" will be sent out - with no information given regarding your order. This company is a fraud and feels safe enough to play this game with not only me, but many other customers out there (probably partying somewhere in St. Tropez, laughing). Many customers never received their products or refunds, which is in fact: illegal. Please contact your bank, declare your money back or even better: do not order over this shop in the first place - it cannot be trusted and needs to be put down. In order to do so, please fill in an official complaint and do not let them walk you over. As a customer, make use of your rights and be loud in order for shady companies with questionable marketing strategies (such as enormous discounts), are finally being hold accountable.
Number 1
Thanks to you, I feel like a better person. Excellent logistics, even in times of a pandemic.
This store is addictive, really.
They updated their website and…
They updated their website abd something goes wrong.no number reachable and my order still on air.no track and trace.where is my jacket???? I will wait and then i start an investigation with the police
Satisfied
I have ordered a pair of shoes from CafeNoir for the first time, which arrived on time and everything was fine with the order. The confirmation e-mail has arrived a little later, therefore I had to call in advance, however, they were very professional and helpful. Based on this one time, I can recommend it!

Reply from www.dress-for-less.nl
unhelpful customer service team
Received faulty product. Had to return on own expense and on receipt (6 weeks later!) they denied it was faulty and would not refund cost of return!
STEER CLEAR!!
One of the shirts I purchased had a rip…
One of the shirts I purchased had a rip in it and the customer service team was quick to offer a replacement.
The quality of the shirt was great apart from the small rip I am happy with my purchase and happy with the service I received. ill be coming back soon!
Great experience
A lot of nice thing with very affordable prices, a real pleasure shopping here.
Average staff, but good product.
Thanks for a good dress, but you should improve your customer service.
Rude Shamelessly Racist Staff
Rude Racist Staff. Unacceptable behavior and shamelessly advertising their racism by interrogating me, a non white customers about why I was living in their country. Refused to return and issue refund against Dutch and EU customer returns policy. They should hang a NAZI sign on their shop so people against racism, facism and bigotry will not shop here.
XL besteld, helaas te groot, moeiteloos kunnen omruilen in een maat kleiner!
Prima service!!
Goede service, perfecte communicatie en top producten!!
Goede service, perfecte communicatie en top producten!! Aftersales is ook erg goed geregeld! Zou hier zeker weer bestellen!!
Superb and perfect service
After I moved from Los Angeles to Amsterdam and my colleagues advised me to check out the dress for less website I made my first order for roughly 500 EUR. I received a shipping confirmation within 12 hours, but it seemed my parcel got routed in the wrong direction. I called the customer service and spoke with a real nice and friendly Dutch guy who spoke English (thank God ;)) with a native tongue. He knew to calm me down and arranged everything, so my parcel arrived just one day later! Thanks so much! Too bad you don't deliver in the US, but I can and will advise others to have a look at your shop!
Kind regards,
Brian Murphy
Paramount

Reply from www.dress-for-less.nl
Very satisfied!
Order handling was fast and everything was as expected. I will order there again!
Excellent Retailer!
Retailer with services on par with Amazon! FB msg gets answered promptly. Set my mind at ease when making my first purchase with them.

Reply from www.dress-for-less.nl
Disappointing beginning - good ending.
As I wrote 5 days ago, I had a very disappointing experience with dress for less. Now, 5 days later (may-be because of the bad review) they solved the problem professional. I hope they will keep up this customer service. It is so important with online sales. Still I feel uncertain ever buying at their online shop again. I don't think I will do it again. Its hard getting trust back.

Reply from www.dress-for-less.nl
Costumer service is not cooperative, unfriendly and arrogant
I didn't get my order. I had to call three times to find out they got the adress wrong (old adress combined with the current adress). Instead of an apology or a solution i got lectured and was told to listen and not talk. When i reacted, she said it was my fault and they will not send the clothes again. Then i had to listen to her explaining why it was my fault in a phonecall i had to pay for (the costumerservice is not free). I had recommanded dress-for-less in the past, but now i will never order there again and i undescriped for the newsletter.

Reply from www.dress-for-less.nl
dress-for-less dress-4-life
if u wonna look good shop by dress-for-less
Best webshop
A webshop with such affordable price offers on beautiful things. I wouldn't hesitate to introduce it to friends.
Good value, good quality
The goods arrived quite quickly. I am very happy about the great reductions and all questions were very helpfully answered by the customer service.
The returns and exchanges take quite a long time though.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







