Driiveme UK Reviews 

104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, ensuring pleasant and informative interactions. The service is frequently described as outstanding, with many highlighting its efficiency, ease, and the overall smooth process from start to finish. People particularly appreciate the clear and consistent communication, including timely updates on arrival and progress, ensuring a transparent experience. Reviewers often mention the staff's knowledge and willingness to go above and beyond, such as explaining car features or assisting with administrative tasks. This dedication fosters trust and satisfaction, making the user experience seamless and highly recommended by consumers.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication... See more

Customer service

People report positive experiences with customer service, highlighting the friendly, trustworthy, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as excellent and seamless from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great overall service from Ceejay. He kept me updated the day before and on the day about his arrival time. On the day he did a thorough check of the car and walked me through the transaction details.... See more

Rated 5 out of 5 stars

Ceejay should be this Company's shop window what a delightful man. Polite, exemplary manners I enjoyed his company immensely. He was so thorough and so helpful and knowledgeable. Whatever Ceejay is b... See more

Rated 5 out of 5 stars

Ceejay collected our car today and was a pleasure to deal with even in the howling wind and rain! He made the process so easy, was very professional and informative. Great guy and a credit to ‘Drive... See more

Rated 5 out of 5 stars

Tesla Delivery By Micheal G. Michael provided a first class experience from start to finish. Kept me updated via text and phone call. Worked his timings around my preferences and was friendly and p... See more


Company details

  1. Transportation Service

Written by the company

DriiveMe are Europe's leading driven vehicle movements platform with over 3,500 registered UK drivers and full national coverage. Our fully digital platform & driver app are simple to use, efficient and accessible with live real time updates and tracking. DriiveMe can accommodate any bespoke requirements tailored to each individual client’s needs from booking, job listing and vehicle appraisals through to delivery and invoicing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(104)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Car Delivery

The car I had purchased was delivered by Vassem he was very professional and helpful kept me informed of his arrival time. I am very pleased with the service excellent.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

MODERN SLAVERY

MODERN SLAVERY
MODERN SLAVERY!
If a manager who is on charge of the bookings wants to communicate then I have evidence of jobs I did bid on and got offered cheaper price than others who got accepted by higher offers! Absolutely disgusting responses when they offer you a job of 360 miles by £145 what a Con! They do this to put you off which means they are not interested in you having the job! I got told on some jobs that it’s only £60 for now! And it’s 170 miles! After half an hour the job is gone! Do you think someone will take this job for £60? Hell no! But they just don’t give it to you! It can be discrimination! A lot of story with those toxic people who are working here. Absolutely disgusting! Full of diseases and bad life they live in! Believe every word I say! The screenshots will be trend on social media soon after being treated like a slave to do a SLAVERY JOB

September 25, 2023
Unprompted review
Driiveme UK logo

Reply from Driiveme UK

We have attempted to contact yourself further to better understand your issue and what it is concerning.
As well as to review any screenshots that you have taken, which would enable a full and thorough investigation.

However we have sadly had no response and have been unable to advise regarding your specific review.

We can assure you that we are NOT participating in any form of slavery.
There is NO discrimination with regards to who can work with us or who we accept offers from.

You are free to pick/choose which ever job you wish to complete at an agreed price.
We are always open to negotiation and will advise accordingly of the prices that are acceptable.
We are able to be contacted via telephone, email or the instant messaging software that we utilise, where you are able to discuss any job you are interested in with ourselves.
You can also offer on specific jobs through our companion app and/or website.

Job pay is on a sliding scale by client, with movements over a longer distance or are more urgent, having higher prices.
We have an industry leading and generous abort/cancellation policy and will always assist drivers with any/all queries.

We will endeavour to discuss all offers but sadly due to the volume of movements and interested drivers, we may not be able to do so. A movement may also be booked by an alternative driver whilst you are discussing with ourselves.
This is the nature of our platform and reduces any potential nepotism/cronyism between drivers and driiveme staff.

We would like to discuss your individual issues further, please contact us - operations@driiveme.co.uk

Rated 5 out of 5 stars

Great service from Faisal today

Great service from Faisal today. Fantastic communication about arrival time even though I was not in the country and very smooth transaction.

January 17, 2023
Unprompted review

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