The Branch Manager, Haider Ali and a car worker, Callum (based outside Newcastle Airport) gave me a first class service fromt he time I arrived at the airport to the time I left. Nothing was too much... See more
Company replied
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Fantastic experience start to finish. Really friendly and helpful staff; took time to show me over the car (and connect my CarPlay and make sure I was happy; very smooth and fast pick up and drop off.... See more
Company replied
I never received a confirmation email from Drivalia confirming the checks were done after drop off. This should be statutory. I'm sorting another hire car so went on Drivalia website and was quoted £... See more
Company replied
Highly recommend, me and the family flew over from Sweden over the Christmas period which is quite the journey with a 1 year old but they made it a happy smooth process from start to finish. Great exp... See more
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Company details
About Drivalia UK - NEWCASTLE
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
Druid Park, NE13 8DF, Woolsington, England, United Kingdom
- 0191 429 9060
4.5
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience start to finish
Fantastic experience start to finish. Really friendly and helpful staff; took time to show me over the car (and connect my CarPlay and make sure I was happy; very smooth and fast pick up and drop off. One year old car in good condition and no problems. Good price. Will definitely use again. Thank you!
June 11, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Newcastle Hire team
The Branch Manager, Haider Ali and a car worker, Callum (based outside Newcastle Airport) gave me a first class service fromt he time I arrived at the airport to the time I left. Nothing was too much trouble for Haider and his team, very customer & solution focused. Thank you.
June 2, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing experience
Amazing experience! Abdul was really nice and helpful. Best service I ever had!
May 23, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Gave a free upgrade and friendly service
May 23, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great customer service
Great customer service - seamless process to collect and return. We would use again and recommend.
May 15, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Friendly staff and reasonably priced
Friendly staff and reasonably priced
May 15, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Ocernight trip :The staff were absolutely amazing.Abdel…
The staff were absolutely amazing.Abdel was so friendly and kind.He spent lots of time explaining the car extras to my husband.Tarek was a complete gentleman.I have a sore throat and he gave me mints,drinks and great advice to try to help me.Thanks so much to all in Drivalia Newcastle Airport.Cooney family
May 14, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very friendly and supportive employees,
Very friendly and supportive employees,
first time seen them and they done everything amazingly well for the best price on the market Call them and they might pick you up for free from Newcastle airport. They asked me if i need a lift to airport after i handed car back to them and they driven me for free to the airport. Dont really know if they could do better. Also Renault Clio i rented had 14k miles on it and worked flawlessly. Thank you Drivalia, see you soon ! L
May 8, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The hire handler made booking easy.
May 7, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service
Excellent service - Abdul was extremely helpful and professional. A very peasant chap who defo knows his stuff. Keep up the good work.
May 6, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Hired here for several weeks whilst my…
Hired here for several weeks whilst my car was broken down. Danny and Abdul were very friendly and helpful on a number of occasions.
Will hire again and recommend!
March 29, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I had an excellent experience with this…
I had an excellent experience with this car rental company from start to finish. The whole process was smooth, efficient, and completely stress-free. The booking was straightforward, and everything was clearly explained with no hidden surprises.
When I arrived, the car was ready on time, clean, and in great condition. You can tell they take real pride in their vehicles. The handover was quick, and the staff were professional, friendly, and genuinely helpful.
Driving the car was a pleasure — reliable, comfortable, and exactly what I needed. Returning it was just as easy, with no hassle or delays.
What really stood out was the level of customer service. It felt personal rather than transactional, which is rare these days.
I would highly recommend this company to anyone looking for a reliable and trustworthy car rental service. I’ll definitely be using them again.
April 1, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service. Abdul was super helpful and made my experience with Drivalia very smooth! Would recommend this company.
March 24, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Love to get the Car from Drivalia good…
Love to get the Car from Drivalia good prices and have amazing staff
Recommended
March 21, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Well recommended company very…
Well recommended company very professional
March 16, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The guys at Drivalia Newcastle are…
The guys at Drivalia Newcastle are really good, helpful and friendly and the car hire is really good to.
March 13, 2026
Unprompted review
Reply from Drivalia UK - NEWCASTLE
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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