Drivalia UK - WINSFORD Reviews 

Friendly staff and always happy to help, even at short notice. Have been looking after me for nearly 3 months now whilst my cars off the road.

Rented a car for 2 days from Winsford, Sharron who served us was lovely and made the process super easy. Even applied a couple of discounts for us on arrival, which is greatly appreciated! Will defiantly use again if ever need to rent a car or van

This is the third time we have used Drivalia in Winsford and each time the service has been outstanding. We will continue to use them when we come over to the UK

First time hirer. Arrived early and they were open. Sharon on reception was friendly and well organized. Nothing was to much trouble. Well priced for the van hire. Highly recommended and will definitely use again. 5 stars ⭐⭐⭐⭐⭐

Thanks Sharon@Winsford! Hired a car for a couple of days as needed a 5 seater car and she was very helpful. Sharon was very friendly and made the process very easy.

Friendly, professional and customer focussed. What more could you ask for? Highly recommend and will use again

Terrific service from Sharron and the team. Very friendly and helpful from start to finish. They even came and collected my hire vehicle from my house on the day of return, to save me having to go to them. Very impressed. Will be using them again in the near future. Thanks guys. Will - Northwich.

I called a lot of hire companies and I wish I had of called Drivalia first because I wouldnt have wasted so much of my time. the lady I spoke to think her name was Sharon was absolutely outstanding she totally understood what I was looking for and my situation she went above and beyond to reassure me that she would take care of everything and said I wasn’t to worry she would look after me Just WOW her level of understanding, knowledge and her caring approach should absolutely be recognised nothing was to much trouble! We need more people like her well done you I hope that your company does recognise what a gem they have
Thank you again and we will see you soon ! and that is a promise if I could give you 6stars I would have great first impression

Super helpful over the phone and in store. Picked me up from my house and brought me in with the car on the front ready to go. Super service from Bailey and Sharon in winsford!

I highly recommend Drivalia in Winsford, it's a friendly family run business who offered to pick me up and take me home after hiring my car. Also very competitive prices, alot cheaper than the big companies. Special thanks to Sharon for your great customer service.

Sharron@winsford made our first experience with Drivalia great. A*, nothing is too much effort. She talked me through all the necessary legal bit and the booster seat I’d forgotten. And even arranged for us to get to the airport for our onward journey. Nothing was too much trouble and would 100% recommend and use again. Thank you.

Excellent service throughout. Needed to extend a number of times and nothing was too much trouble for Bailey & Sharon from the Winsford branch. Extremely friendly team.
Thanks,
Adrian.

Was quoted £104 for a decent looking 23 plate mid size car for a week. Sounded too good to be true. Was told it needed a clean whilst we sorted the paperwork.
They took my money then told me i needed to have £1500 as a deposit on a credit card which i do have a card but never use it so didn't know the PIN.
(Why would they not check everything was in place before taking the initial payment)
The alternative was to instead pay around £258 per week with no deposit which was not an option for me. I asked for the initial £104 to be refunded which they said would be 2/3 days. After a week i went back to obtain the refund and they said it was never processed and would do it there and then and would take 2/3 days from then. Conveniently the systems were down so said i had to phone head office which i did and they said it takes a maximum of 28 days for refunds. As much as i questioned this there was nothing i could do so waited 28 days. Phoned again, said another 2/3 days. Nothing for 4 days, phoned again, said will be 2/3 days which said wasn't good enough, eventually received my refund 41 days later.
This is a disgrace of a company who are quick enough to take your money but will do whatever they can to not refund you when in this day and age bank transfers can be made in minutes.
Stay clear from this company.

I always have an excellent experience with this place. The staff were absolutely amazing—friendly, professional, and incredibly helpful throughout the entire process. They made everything so easy and stress-free, and I felt truly valued as a customer. I highly recommend them to anyone looking for reliable service and a great team!

I always have a sense of dread when dealing with hire car companies. Drivalia had a totally different vibe. Breaking the stereotype. I can't put my finger on why but it helped that Sharon greeted me and was both friendly and professional. I felt looked after and that there was honesty and integrity in their business.
Car was great. Hire options fair, online booking and check was seamless and a great idea for speed. Sharon was even patient when I looked like I'd never driven before getting into an automatic (my feet got confused).
I will definitely be back if ever a hire car is needed.

Was a great experience from start to finish, one of the lads name was bailey young lad went above and beyond, will definitely be using again.

Awful company to deal with, shady trading tactics, extortioners, underhanded and extremely rude people! Avoid at all costs!

I have had such a smooth experience with Drivalia, from start to finish all colleagues have been very helpful with queries. The car itself was in prestige condition and was a lovely ride. I would definitely come back here

Brittany, Bailey & Gareth went above & beyond to provide a fantastic first time experience.
I would strongly recommend using them for seamless car hire.
Thank you guys 😊

Very easy booking process and great prices. Collection was quick and the car was ready to go, clean and excellent quality. Returning the car was nice and quick too and the staff were very helpful and friendly. Highly recommended and will be back in the future.