Drivalia UK - WINSFORD Reviews 

55
TrustScore 4.5 out of 5

4.6

Smokehall Lane - Carr Movers, Winsford, CW7 3BE WINSFORD, ENGLAND, GB


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Rated 5 out of 5 stars

We couldn’t have been happier with the service offered by Sharon at the Winsford branch. She went above and beyond for us in the advice she offered, helping us to decide on the best car for our family... See more

Company replied

Rated 5 out of 5 stars

Our Drivalia Service Contact (Sharron), was a pleasure to deal with, she worked very hard to make sure we were well looked after. To save us time and additional expense, Sharon arranged to have our hi... See more

Company replied

Rated 1 out of 5 stars

I recently hired a van from Winsford and put down a £1500 deposit, I dropped the van off on the 14th December and I am still waiting, not impressed and I will think twice on using them again. I am st... See more

Company replied

Rated 5 out of 5 stars

On Aug 19 2026 our hire car broke down. Mansfield recovery team provided very poor customer service with no updates on a tow truck. After 4 hours waiting on the roadside I called the Winsford Trivalia... See more

Company replied


Company details

  1. Car Rental Agency

About Drivalia UK - WINSFORD

Written by the company

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contact info

  • Smokehall Lane - Carr Movers, Winsford, CW7 3BE, WINSFORD, ENGLAND, United Kingdom

  • 01606 659625

4.6

Excellent

TrustScore 4.5 out of 5

55 reviews

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1-star

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(55)

4,740 reviews in the last 12 months

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Rated 5 out of 5 stars

Was a great experience from start to…

Was a great experience from start to finish, one of the lads name was bailey young lad went above and beyond, will definitely be using again.

May 1, 2026
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 1 out of 5 stars

Awful company to deal with

Awful company to deal with, shady trading tactics, extortioners, underhanded and extremely rude people! Avoid at all costs!

February 13, 2026
Unprompted review
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Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Rated 5 out of 5 stars

I have had such a smooth experience…

I have had such a smooth experience with Drivalia, from start to finish all colleagues have been very helpful with queries. The car itself was in prestige condition and was a lovely ride. I would definitely come back here

February 5, 2026
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Exceptional customer service from the Winsford Team

Brittany, Bailey & Gareth went above & beyond to provide a fantastic first time experience.
I would strongly recommend using them for seamless car hire.
Thank you guys 😊

January 20, 2026
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Best car hiring experience

Very easy booking process and great prices. Collection was quick and the car was ready to go, clean and excellent quality. Returning the car was nice and quick too and the staff were very helpful and friendly. Highly recommended and will be back in the future.

January 19, 2026
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great staff great selection of cars…

Great staff great selection of cars would really reccomend

January 17, 2026
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

***Winsford branch - Top Drawer***

***Winsford, Cheshire branch***
Best van hire experience...don't hire them all that often, but have done so often enough and from different places! 🙂
Customer service was top drawer. I received a very warm welcome to the depot, and immediate confirmation if my booking. It was a pleasure to have such a friendly introduction and to go through the administration without a hitch and with real efficiency. This simply could not be improved. First class. The van I hired was clean and didn't miss a beat - it drove very nicely. Upon arrival back at base, I was met by the same staff member who had greeted me in the morning. What a smashing lad he is - a lovely young man and a real credit to the company. Very happy with this experience - will certainly use the Winsford branch again. Superb. Thank you.

January 13, 2026
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Best Car Hire Company around

I needed a hire car for a month while my car was having some surgery work to the engine. I booked a small hire car for the month of December . Arriving at Drivalia Winsford you are made most welcome and the book in process is so simple. I was upgraded to a larger car, which was very kind . The Skoda was excellent for our needs. You get a full tank of fuel and return with one . The whole process was simple and efficient. Best of all apart from the excellent customer service is the price. try them you won’t be disappointed 👍

January 2, 2026
Unprompted review
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Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Brit was a great help organising the…

Brit was a great help organising the car. The car itself was perfect and spotless

December 5, 2025
Unprompted review
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Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Swift and friendly service and a good…

Swift and friendly service and a good chat about the pubs of Mobberley. Top marks!

December 12, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Very good value and smooth experience

Very good value charges, vehicles in good condition. Friendly and helpful customer service and and easy collection and drop-off. Couldn't really ask for more.

November 28, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Exceptional customer service

Have had several bookings through Drivilia Winsford. The customer service has been exceptional, especially with Brooke and Bailey. They have helped out with several bookings and been very understanding and accommodating when I have had to alter bookings due to a family incident. Very grateful that they have made it a smooth process during a very stressful time.

November 22, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Not a bot

Absolutely, fantastic service. Quick, easy and affordable

November 22, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great service from Drivalia in…

Great service from Drivalia in Winsford. We hadn’t realised they closed at 4pm and turned up very last minute. They still managed to get us into our hire van despite the fact they were on their way home. Almost new van which was great to drive. Return was simple with no issues. Would happily recommend them and maybe take one of their motorhome rentals at some point.

September 5, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Drivalia Winsford Branch 👌🏻

What an absolutely fantastic experience we've had this weekend dealing with Bailey at the Winsford branch. Bailey went above and beyond to help us with finding the perfect hire vehicle for our needs and also our price range. He was polite, helpful and extremely professional and honest. When we retuned the vehicle we were met by Britt who was also brilliant to deal with. There was a slight issue however Britt said that she would sort it out for us. It was peace of mind for us. I would have no qualms in recommending Drivalia Winsford to anyone. They were courteous friendly and definitely customer focused. Thank you both so much. You've got yourselves a new customer. (Enjoy the chocolates, you deserve them 👌🏻👍🏻🍫)

August 16, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

SUPERB SERVICE AT WINSFORD !

This is my 5th time hiring a car from Drivalia WINSFORD ...... the team have been absolutely superb every time , and have gone over and above to be supportive whilst my car has been in the garage on numerous occasions . I wouldn't hesitate to recommend the Winsford branch to anyone . The whole team are an absolute pleasure to deal with !

July 10, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Car hire.

Hired a car for four days easy on line booking, good choice of cars and vans, prices very reasonable staff were great from pickup to drop off highly recommend.

May 11, 2025
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 1 out of 5 stars

I recently hired a van from Winsford…

I recently hired a van from Winsford and put down a £1500 deposit, I dropped the van off on the 14th December and I am still waiting, not impressed and I will think twice on using them again. I am still waiting and it's the 9th January

December 14, 2024
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Rated 5 out of 5 stars

Winsford

Hired a small electric car from Winsford Branch, the car was clean, ready and exactly what I needed, pick up and drop off was quick and easy, cost was tremendous value for money - I’d use again and highly recommend

September 23, 2024
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received polite and very informative. Car was immaculate inside and out, would defiantly recommend.

September 26, 2024
Unprompted review
Drivalia UK - WINSFORD logo

Reply from Drivalia UK - WINSFORD

Dear customer,

Thank you for taking the time to leave a positive review.

We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.

With best wishes
Drivalia

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