We couldn’t have been happier with the service offered by Sharon at the Winsford branch. She went above and beyond for us in the advice she offered, helping us to decide on the best car for our family... See more
Company replied
Smokehall Lane - Carr Movers, Winsford, CW7 3BE WINSFORD, ENGLAND, GB
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We couldn’t have been happier with the service offered by Sharon at the Winsford branch. She went above and beyond for us in the advice she offered, helping us to decide on the best car for our family... See more
Company replied
Our Drivalia Service Contact (Sharron), was a pleasure to deal with, she worked very hard to make sure we were well looked after. To save us time and additional expense, Sharon arranged to have our hi... See more
Company replied
I recently hired a van from Winsford and put down a £1500 deposit, I dropped the van off on the 14th December and I am still waiting, not impressed and I will think twice on using them again. I am st... See more
Company replied
On Aug 19 2026 our hire car broke down. Mansfield recovery team provided very poor customer service with no updates on a tow truck. After 4 hours waiting on the roadside I called the Winsford Trivalia... See more
Company replied
Written by the company
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Smokehall Lane - Carr Movers, Winsford, CW7 3BE, WINSFORD, ENGLAND, United Kingdom
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Was a great experience from start to finish, one of the lads name was bailey young lad went above and beyond, will definitely be using again.

Reply from Drivalia UK - WINSFORD
Awful company to deal with, shady trading tactics, extortioners, underhanded and extremely rude people! Avoid at all costs!

Reply from Drivalia UK - WINSFORD
I have had such a smooth experience with Drivalia, from start to finish all colleagues have been very helpful with queries. The car itself was in prestige condition and was a lovely ride. I would definitely come back here

Reply from Drivalia UK - WINSFORD
Brittany, Bailey & Gareth went above & beyond to provide a fantastic first time experience.
I would strongly recommend using them for seamless car hire.
Thank you guys 😊

Reply from Drivalia UK - WINSFORD
Very easy booking process and great prices. Collection was quick and the car was ready to go, clean and excellent quality. Returning the car was nice and quick too and the staff were very helpful and friendly. Highly recommended and will be back in the future.

Reply from Drivalia UK - WINSFORD
Great staff great selection of cars would really reccomend

Reply from Drivalia UK - WINSFORD
***Winsford, Cheshire branch***
Best van hire experience...don't hire them all that often, but have done so often enough and from different places! 🙂
Customer service was top drawer. I received a very warm welcome to the depot, and immediate confirmation if my booking. It was a pleasure to have such a friendly introduction and to go through the administration without a hitch and with real efficiency. This simply could not be improved. First class. The van I hired was clean and didn't miss a beat - it drove very nicely. Upon arrival back at base, I was met by the same staff member who had greeted me in the morning. What a smashing lad he is - a lovely young man and a real credit to the company. Very happy with this experience - will certainly use the Winsford branch again. Superb. Thank you.

Reply from Drivalia UK - WINSFORD
I needed a hire car for a month while my car was having some surgery work to the engine. I booked a small hire car for the month of December . Arriving at Drivalia Winsford you are made most welcome and the book in process is so simple. I was upgraded to a larger car, which was very kind . The Skoda was excellent for our needs. You get a full tank of fuel and return with one . The whole process was simple and efficient. Best of all apart from the excellent customer service is the price. try them you won’t be disappointed 👍

Reply from Drivalia UK - WINSFORD
Brit was a great help organising the car. The car itself was perfect and spotless

Reply from Drivalia UK - WINSFORD
Swift and friendly service and a good chat about the pubs of Mobberley. Top marks!

Reply from Drivalia UK - WINSFORD
Very good value charges, vehicles in good condition. Friendly and helpful customer service and and easy collection and drop-off. Couldn't really ask for more.

Reply from Drivalia UK - WINSFORD
Have had several bookings through Drivilia Winsford. The customer service has been exceptional, especially with Brooke and Bailey. They have helped out with several bookings and been very understanding and accommodating when I have had to alter bookings due to a family incident. Very grateful that they have made it a smooth process during a very stressful time.

Reply from Drivalia UK - WINSFORD
Absolutely, fantastic service. Quick, easy and affordable

Reply from Drivalia UK - WINSFORD
Great service from Drivalia in Winsford. We hadn’t realised they closed at 4pm and turned up very last minute. They still managed to get us into our hire van despite the fact they were on their way home. Almost new van which was great to drive. Return was simple with no issues. Would happily recommend them and maybe take one of their motorhome rentals at some point.

Reply from Drivalia UK - WINSFORD
What an absolutely fantastic experience we've had this weekend dealing with Bailey at the Winsford branch. Bailey went above and beyond to help us with finding the perfect hire vehicle for our needs and also our price range. He was polite, helpful and extremely professional and honest. When we retuned the vehicle we were met by Britt who was also brilliant to deal with. There was a slight issue however Britt said that she would sort it out for us. It was peace of mind for us. I would have no qualms in recommending Drivalia Winsford to anyone. They were courteous friendly and definitely customer focused. Thank you both so much. You've got yourselves a new customer. (Enjoy the chocolates, you deserve them 👌🏻👍🏻🍫)

Reply from Drivalia UK - WINSFORD
This is my 5th time hiring a car from Drivalia WINSFORD ...... the team have been absolutely superb every time , and have gone over and above to be supportive whilst my car has been in the garage on numerous occasions . I wouldn't hesitate to recommend the Winsford branch to anyone . The whole team are an absolute pleasure to deal with !

Reply from Drivalia UK - WINSFORD
Hired a car for four days easy on line booking, good choice of cars and vans, prices very reasonable staff were great from pickup to drop off highly recommend.

Reply from Drivalia UK - WINSFORD
I recently hired a van from Winsford and put down a £1500 deposit, I dropped the van off on the 14th December and I am still waiting, not impressed and I will think twice on using them again. I am still waiting and it's the 9th January

Reply from Drivalia UK - WINSFORD
Hired a small electric car from Winsford Branch, the car was clean, ready and exactly what I needed, pick up and drop off was quick and easy, cost was tremendous value for money - I’d use again and highly recommend

Reply from Drivalia UK - WINSFORD
Very happy with the service I received polite and very informative. Car was immaculate inside and out, would defiantly recommend.

Reply from Drivalia UK - WINSFORD
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