Driverentacar Reviews 

32
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

The car was fine. I was smart enough to take pictures of the entire car and every slight scratch and mark. After returning the car they are now claiming I scratched the rear door and are filing... See more

Rated 4 out of 5 stars

My experience with driverentacar.bg was good. I gave a deposit on arrival at the airport. I drove my rental & returned it with a full tank of fuel. A few weeks later I enquired about my deposit,... See more

Rated 1 out of 5 stars

Avoid this company at all costs. I returned the car on 4 November in perfect condition. A €300 deposit was taken and promised back after 30 days. That deadline passed long ago. No refund.... See more

Rated 1 out of 5 stars

I rented a Renault Clio car from 'Drive Rent a Car' through 'Discover Cars.Com'. Car's bodywork and engine were in bad conditions. Fuel injection, engine, repair, brake and inflate tyres' lights a... See more

1.8

Poor

TrustScore 2 out of 5

32 reviews

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1.8

All reviews

(32)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMER - THEY DON'T REFUND DEPOSIT

I rented a car for a couple of days while in Bulgaria in November 2024. Obviously did not read the amount of negative reviews this company had in regards to not refunding the deposit. I had to chase them for it, first claiming "no reason for the deposit to be withhold", then when my bank contacted them for the charge back uploaded some pictures randomly of the same car, with not date of them being taken saying that the rear light has been damaged, hence the reason why the deposit has been hold. Nevertheless, the car was in spotless condition and also gave it a wash. This company is a major scammer, read your contract carefully and notice that instead of having a check-in and a check-out signature, they have 2 check-out signatures spots, which if you don't pay attention will look like you signed for the check-out, then they will file some random damage on it and make it look like you've signed for it. DO NOT USE THIS COMPANY, you'll be left without deposit

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Stolen deposit

Just like many other victims i too have had my £260 deposit stolen by Driverentacar. After continuous emails for four months and promises of my deposit back with so many excuses that they're struggling with the bank to refund deposit, i have now been ignored!. DO NOT USE THIS COMPANY. IT IS A SCAM!!

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

I hired a car from this company in Varna. The experience was very smooth and good value. The car was good. They didn't take a deposit for damages/petrol unlike the big companies. Flexible on return date and location.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Don't expect to get your deposit back!

I booked a low-cost rental for a 48-hour trip from Varna through Booking.com with a company called Drive Rent A Car. I returned the car exactly on time and in perfect condition, even being asked if I had washed it. However, two days later, I noticed that instead of refunding my deposit, the company charged it—a practice I found suspicious. I disputed the charge, and my bank temporarily credited the amount while investigating. After 46 days, the bank reversed the credit, requesting more information. Realizing that pursuing the dispute would be more costly in time and effort, I paid the €300.00 ($327) charge and dropped the case. Later, I discovered reviews from others who had similar experiences, with the company retaining deposits, turning my €150.00 rental into a €450.00 expense.

Warning: Avoid doing business with Drive Rent A Car, as they appear to exploit tourists by retaining deposits.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Deposit not returned

Rented a car at Varna airport. The car was in a bad condition and high milage, but the price was low so I didn’t pay much attention. I returned the car on time with no problems. A month later the deposit (about 250 euros) still not returned. They don’t answer emails or phone messages. The rental company is "Drive Rent a Car" at Varna airport.

April 9, 2024
Unprompted review
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