Grant H was very kind and helpful. Grant had a great attitude and very good at his job. Grant H explained everything well. Grant know exactly how to do his job and very experienced. We had the bes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Misleading information and false advertising! There commercial and during applying online your told a different story once your in person. Qualify for $1,000 down when apply online, once I arrived to... See more
Company replied
Anna was amazing answered all my questions very helpful got me approved and done faster then any other dealership I’ve been too also nice and friendly
After many many hiccups on my end they got me approved and me and my little family are driving around in OUR car so thankful for Jennifer and Anna who both played big and helpful roles in our journey... See more
Company replied
Company details
About DriveTime Car Sales - Bakersfield
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3737 Ming Ave, 93309, Bakersfield, CA, United States
- 16615276400
Discover DriveTime
4.7
Excellent
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DriveTime Car Sales - Bakersfield
I am thrilled to hear you had a great buying experience at our Bakersfield DriveTime location! Have a wonderful day!
-DriveTime Customer Relations
Anna was very nice and professional
Anna was very nice and professional. She made me feel very at ease and made my process one to remember. Thank you for you courtesy Anna 🤗
September 11, 2025
Unprompted review
Reply from DriveTime Car Sales - Bakersfield
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Bakersfield
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Very helpful and patient
After many many hiccups on my end they got me approved and me and my little family are driving around in OUR car so thankful for Jennifer and Anna who both played big and helpful roles in our journey get a vehicle!
May 12, 2025
Unprompted review
Reply from DriveTime Car Sales - Bakersfield
We appreciate the 5-star rating you submitted, Priscilla. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jennifer and Anna were able to create that for you!
Thank you,
DriveTime Customer Relations
Worst experience of my life…
Just purchased the vehicle 4 months ago. Since then the change oil light came on. Thinking they might have just not reset it. I placed a phone call to drive time to see if they changed the oil and they told me that was proprietary information. They left a lock on my spare tire and did not provide the key had to tire on freeway and had to pay extra. 3 months later I had to purchase a new battery and now the transmission has failed and needs $2000.00 to repair. Called drive time to see if they would help and they said sorry should have purchased an extend service contract for $4000.00 which I could not afford. I am a disabled veteran on a limited income. Now I am forced to return truck because I don’t have the money and ruin my credit.
January 22, 2025
Unprompted review
Reply from DriveTime Car Sales - Bakersfield
Thank you for leaving your review, John Sappington. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Fred
Fred, really made the process super easy when looking and finding our new used car.
October 8, 2024
Reply from DriveTime Car Sales - Bakersfield
Thank you for sharing your feedback with us, Nacome Jones Wilson.
We're thrilled to know you had a positive buying experience with Fred at our Bakersfield DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
I am very impressed with the wide…
I am very impressed with the wide variety of vehicles and deals Drive Time has!! Come to Drive Time to get your next car with great deals!
October 5, 2024
Reply from DriveTime Car Sales - Bakersfield
We're grateful to have you as a valued DriveTime customer, Melissa. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
My experience at DriveTime was amazing
My experience at DriveTime was amazing. The online application process was simple, and I found a great selection of vehicles to choose from. When I visited the dealership, my salesperson, Anna, made the entire in-person experience smooth and enjoyable. Her professionalism and friendly approach really stood out. Overall, I highly recommend DriveTime for anyone looking for a hassle-free car-buying experience.
August 31, 2024
Reply from DriveTime Car Sales - Bakersfield
We're grateful to have you as a valued DriveTime customer, Eric Garza. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
he was a very good salesman and I want…
he was a very good salesman and I want to thank him very much for his service and his time and his attention
May 5, 2024
So friendly and professional
So friendly and professional. Answered all our questions and was very knowledgeable
March 13, 2024
Overall experience was fast and easy
Overall experience was fast and easy. Everything was explained in detail. Grant Hernandez did a great job helping me find the car that was suitable for my budget and family.
January 9, 2024
Drivetime is a vibe
Drivetime is a vibe. They really got me in and out. Bossman, Freddie, and Grant made me very comfortable. We got the business done but had alot of laughs the whole time. I honestly didn't even want to leave. They were knowledgeable about everything and made the process if buying a car very simple. Thank you guys.
December 1, 2023
Misleading information and false…
Misleading information and false advertising! There commercial and during applying online your told a different story once your in person. Qualify for $1,000 down when apply online, once I arrived to sign paperwork they done the process longer and ask me for $5,000 to $7,000. This is taking a hard inquiry on credit and not to mention time wasted!!
February 4, 2023
Unprompted review
Reply from DriveTime Car Sales - Bakersfield
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
The help we got and the great people…
The help we got and the great people you have working for you are awesome
April 28, 2023
Fast hassle free
March 2, 2023
They go out there way to help you and…
They go out there way to help you and great hospitality and very patient
February 24, 2023
Great customer service
February 4, 2023
Jeremiah was great and went above and…
Jeremiah was great and went above and beyond in customer service.
June 1, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.