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DriveTime Car Sales - Denver Reviews 52

TrustScore 4.5 out of 5

4.5

625 S Havana St, 80012 Denver, CO, US


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See what reviewers are saying

Rated 2 out of 5 stars

Daniel was great. Fast,friendly and knowledgeable. However the car had a check engine light within 24 hrs of driving it. I tried calling and emailing and nobody got back to me after leaving multiple... See more

Company replied

Rated 5 out of 5 stars

Easy upfront and very explanatory on everything. No pushing you into anything

Company replied

Rated 5 out of 5 stars

I started out with my initial appt on Oct 5th 2024 in Lakewood CO w/Hannah. She got the process going & I test drove a 2021 Honda Pilot fwd. Well equipped & nice! It definitely was my front runne... See more

Company replied

Rated 5 out of 5 stars

I was welcomed into the building with great prospects of the possibility of leaving today with a car. When that happened, I was so shocked and beyond amazed.Thank you so much drivetime for all of your... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Denver

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 625 S Havana St, 80012, Denver, CO, United States

  • 13035371050
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4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Was a great sells man helped me find…

Was a great sells man helped me find the best option for me and my budget. Was a friendly guy

September 11, 2025
Unprompted review
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Reply from DriveTime Car Sales - Denver

Hello Leonard Brice, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

They shocked me with approved on 0 down

September 5, 2025
Unprompted review
DriveTime Car Sales - Denver logo

Reply from DriveTime Car Sales - Denver

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Rhiannnon was super help very…

Rhiannnon was super help very informative such a kind soul very cool person to be around I really enjoyed my time here thank you !!!

September 5, 2025
Unprompted review
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Reply from DriveTime Car Sales - Denver

Thank you so much for your kind words, Tamarik Williams. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Wesley was really great with me

Wesley was really great with me. My credit is so bad and got me into a car for zero down.

September 4, 2025
Unprompted review
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Reply from DriveTime Car Sales - Denver

We appreciate you sharing your experience with us, Dwight. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Excellent experience with…

We had an excellent experience with DriveTime! From start to finish, their service was outstanding. Everyone was friendly, professional, and attentive to our needs, making the entire process smooth. Walter, Clay, and Daniel went above and beyond to ensure my husband and I were satisfied. We highly recommend DriveTime to anyone looking for a reliable and customer-focused car dealership. We will be returning for future purchases!

October 21, 2024
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Reply from DriveTime Car Sales - Denver

Thank you for sharing your feedback with us, Grace.

We're thrilled to know you had a positive buying experience with Walter, Clay and Daniel at our Denver DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Daniel Navarez was extremely helpful

Daniel Navarez was extremely helpful, honest amd real with us! He was patience and answered all our questioned! He truly helped my family drive away happy with the best car I have truly ever had in the 25 years I e been driving! So Thank you Daniel

October 15, 2024
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Reply from DriveTime Car Sales - Denver

We're grateful to have you as a valued DriveTime customer, Julie Wheeler. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

DriveTime Lakewood & Denver Locations

I started out with my initial appt on Oct 5th 2024 in Lakewood CO w/Hannah. She got the process going & I test drove a 2021 Honda Pilot fwd. Well equipped & nice! It definitely was my front runner but I also saw a 2017 Jeep Grand Cherokee 4x4 on the web at the Denver CO location that I was interested in too. Hannah was awesome, processing paperwork, answering questions & just overall professionalism. She reserved the 2017 JGC which allowed me time to drive across town without it being sold. Thx Hannah

Arrived at the Denver location, met Shae (friendly & welcoming AM). Shae introduced me to Daniel N. Daniel was just like Hannah & Shae, just great people! Anyway, kudos to Daniel for being thorough, informative, knowledgeable & very professional! I appreciated him going through every aspect of what DriveTime offers in addition to the awesome 2017 JGC 4x4 I ended up purchasing! I chose the 2017 JGC because the 4x4 fit my needs vs the 2021 fwd Honda Pilot was the selling point! I'll recommend both locations to friends & family! More importantly I'll be a repeat customer! Hannah, Shae & Daniel thank you all again for being GREAT PEOPLE 🙏

October 5, 2024
Unprompted review
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Reply from DriveTime Car Sales - Denver

We're grateful to have you as a valued DriveTime customer, L.C. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jose and Shaylene were absolutely great

Jose and Shaylene were great they had everything ready. This was the fastest and easiest experience buying a car.

September 24, 2024
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Reply from DriveTime Car Sales - Denver

Hello {Customer Name}, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Sharlene T. & Katie G was excellent in the process and procedures for the car buying experience. Very supportive and insightful to the need of the customer and securing the service for the company.

Timely and Accurate information and non aggressive approach in the process! My only concern would be needing a initial concern(slightly)would have been the dealership handling the repair far as schedule n setting it to ensure the customer could be at ease vs jittery!

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Highly disappointed and wouldn’t…

Highly disappointed and wouldn’t recommend this place, good thing I took the car in a shop to look at the oil, found major oil leak in the gasket, two days later they put the car back out on the lot not listening the needs of repairs, rotors were shot , do not buy there

March 19, 2024
Unprompted review
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Reply from DriveTime Car Sales - Denver

Thank you for leaving your review, Marcey. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148

Rated 1 out of 5 stars

I bought a car from DriveTime and it…

I bought a car from DriveTime and it was a 2017 Hyundai Sonata and as I bought the car it has a lot of problems with it and the car has been in the shop more than 17 times prior to me buying the car. I have put my car in the shop three times and the problems never got resolved and once I finally took it to the last shop they are fixing the vehicle and the amount of money that I paid out on the vehicle I practically paid for a new car twice. Drive time did not care about the issues that were going on with the car I even contact the warranty company and they did not fix the main issues of the drive shaft sensor on my vehicle so I was left to pay $4,000 for my vehicle and I just got it from them and I have only had my car for 5 months only. Be careful when you are buying cars from drive time because they will stick you with a bad vehicle and you will be left to fix it on your own out of pocket. I will report them to the Better Business Bureau of selling lemons.

October 25, 2023
Unprompted review
DriveTime Car Sales - Denver logo

Reply from DriveTime Car Sales - Denver

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Rated 5 out of 5 stars

Great Experience

From start to finish it was a pleasant experience. from going online for approval. to my representatives Walter Nubel and Breadon O'Shea

July 24, 2023
Rated 3 out of 5 stars

I did not like how someone can reserve…

I did not like how someone can reserve a car, leave the dealership to go to another one and take that opportunity away from someone else who knew exactly that was the vehicle they went there to buy.

July 14, 2023
DriveTime Car Sales - Denver logo

Reply from DriveTime Car Sales - Denver

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

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