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DriveTime Car Sales - East Indianapolis Reviews 

40
•
TrustScore 4.5 out of 5

4.6

1202 N Shadeland Ave, 46219 Indianapolis, IN, US

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See what reviewers are saying

Rated 5 out of 5 stars

Ryan; A great sell personality where I was very comfortable with him selling me my truck. Found a problem stayed on top of it and got it taken care of. I drove away satisfied. Thanks Ryan!!!

Company replied

Rated 5 out of 5 stars

This is NOT a solicited review!! My experience with Andrew and Richard at Drivetime East in Indy was seamless and amazing. I really felt the process was too good to be true but it wasnt! Richard even... See more

Rated 4 out of 5 stars

I really didn't think that I could buy a vehicle but was Pleasantly surprised when I found out that besides being approved I was also approved for "0" down which really helped make my decision to p... See more

Rated 5 out of 5 stars

Had a good vehicle that I was looking for. Fast service and comfortable experience. Sales rep was knowledgeable and helpful.


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market
  4. Car Dealer
  5. Car Finance and Loan Company

About DriveTime Car Sales - East Indianapolis

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1202 N Shadeland Ave, 46219, Indianapolis, IN, United States

  • 13175540355
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4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

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Replied to 95% of negative reviews

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4.6

All reviews

(40)

2,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Ryan

Ryan; A great sell personality where I was very comfortable with him selling me my truck. Found a problem stayed on top of it and got it taken care of. I drove away satisfied. Thanks Ryan!!!

October 24, 2026
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

We are grateful to have you as a valued DriveTime customer James. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

It was easy and no hassle

It was easy and no hassle. They were still able to get me in a nice reliable ride even with some opportunities on my credit. I was able to pick out what I wanted.

August 25, 2026
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Thank you for leaving your review, Stephen Martin Drain. We love hearing that you were pleased with your experience at East Indianapolis DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 4 out of 5 stars

I really didn't think that I could buy…

I really didn't think that I could buy a vehicle but was Pleasantly surprised when I found out that besides being approved I was also approved for "0" down which really helped make my decision to purchase a Drive time vehicle. Payments seemed to be high but when you add in the 5 year warranty you really can't beat it. I checked around and found that the warranty provided through drive time was actually cheaper than buying it out right on my own.
Staff were very helpful and courteous. Lyric was very nice and is very knowledgeable about Drive time and the products they offer.
The Shadeland Ave store in Indianapolis was clean and had a nice variety of vehicles to choose from.
I would and will recommend Drive time to family and friends that happens to be in need of their next vehicle.

August 5, 2026
Rated 5 out of 5 stars

Helpful friendly advice sales…

Helpful friendly advice sales representative was awesome cared about my thoughts and concerns. She also helped picked her a car for me. I might say she is a good asset to this company.

December 10, 2025
Unprompted review
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Reply from DriveTime Car Sales - East Indianapolis

Hello Kyle Collins, Thank you so much for taking the time to review your visit at our East Indianapolis DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Easiest thing ever

Easiest thing ever! Ryan on Shadland was great, very respectful of my time, had me in and out faster than i thought.

February 5, 2026
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Hello Rodney, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Fast service wonderful customer service

November 15, 2025
Unprompted review
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Hello Veronica Shores, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Easy and seamless experience

Easy and seamless experience. Cameron was great to work with.

October 21, 2025
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Thank you for leaving your review, Amanda Cardosi. We love knowing you were satisfied with your experience with Cameron at our East Indianapolis DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

The staff are helpful and friendly

The staff are helpful and friendly. Rachel was great!

September 11, 2025
Unprompted review
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Rachel was great and friendly.

Rachel was great and friendly.

September 6, 2025
Unprompted review
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Thank you for leaving your review, Shane. We love hearing that you were pleased with your experience at East Indianapolis DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Excelent Service

Nice staff. Excelent customer service

September 10, 2025
Unprompted review
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Reply from DriveTime Car Sales - East Indianapolis

Thank you for leaving your review, Ahmaud and Ashley. We love hearing that you were pleased with your experience at East Indianapolis DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Easy and great buy

September 10, 2025
Unprompted review
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Very patient and such a pleasure to…

Very patient and such a pleasure to work with ! My grandmother is hard of hearing and he did so well working with us ! Thank you so much again !

September 5, 2025
Unprompted review
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Thank you for leaving your review, A D. We love hearing that you were pleased with your experience at East Indianapolis DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 1 out of 5 stars

I’ve this 2017 hyundai santa fe sport…

I’ve this 2017 hyundai santa fe sport for 3 months and the motor blew and i didn’t get the warranty because it was an extra $5,000 on the loan. Drivetime don’t care that they out here selling duds.

June 23, 2025
Unprompted review
DriveTime Car Sales - East Indianapolis logo

Reply from DriveTime Car Sales - East Indianapolis

Thank you for leaving your review, Shayla Gibbs. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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