I really didn't think that I could buy a vehicle but was Pleasantly surprised when I found out that besides being approved I was also approved for "0" down which really helped make my decision to p... See more
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This is NOT a solicited review!! My experience with Andrew and Richard at Drivetime East in Indy was seamless and amazing. I really felt the process was too good to be true but it wasnt! Richard even... See more
Helpful friendly advice sales representative was awesome cared about my thoughts and concerns. She also helped picked her a car for me. I might say she is a good asset to this company.
Company replied
What made my experience great was when a problem happened it was taken care of right away. I was able to pick another car I am happy with. Rod and the team on Shadeland Ave we're fantastic. Friendly,... See more
Company details
About DriveTime Car Sales - East Indianapolis
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1202 N Shadeland Ave, 46219, Indianapolis, IN, United States
- 13175540355
Discover DriveTime
4.5
Excellent
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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My salesman Rod Goodwine made the…
My salesman Rod Goodwine made the process of financing a car very smooth! Would definitely recommend going to him for your next vehicle!
August 1, 2024
Unprompted review
IF YOU BUY FROM HERE...GET YOUR CAR…
IF YOU BUY FROM HERE...GET YOUR CAR CHECKED WITHIN THE FIRST WEEK!!! While the customer service at the Indy location was exceptional, the vehicle I purchased is not. Day 3 of me having my vehicle, things took a turn for the worse. 2.5 months in I have now been in the shop 5 times, and there has been a LOT of work done on the car. One of which is an issue in the braking system (which was taken in right after I purchased the car and was not properly fixed the first, second, third, OR fourth time) They have covered most everything that has been fixed on the car, but having to worry if my vehicle is going to break down on me, having to take time out of work, and having to talk back and forth with them about the issues on multiple occasions, is insane. When the vehicles inner tie rod is bad on day 3 of the purchase and then the control arm is messed up, and water pump and timing chain and ALL brakes, it's just crazy and there is NO WAY a proper inspection was completed. Now that I am past the 30 days (but still dealing with some of the same issues) I can't trade in and I am stuck with hoping another item doesn't go bad!
April 13, 2024
Unprompted review
Reply from DriveTime Car Sales - East Indianapolis
Thank you for leaving your review, Threasa. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148
Mr Richard Miller
The salesman, Mr Miller was great. He was very informative and listened to what I wanted in the car. I also appreciate Ryan, who was the first person that greeted us when we came in. On a whole. I was very impressed with the whole car buying experience.
March 17, 2024
Taking entirely too long to give me the…
Taking entirely too long to give me the vehicle I have already paid for. I had an out of state cosigner, and was told the physical paperwork needed to ve mailed to the location I purchased my vehicle from.
The mail was delayed, but there is a tracking number, and the package came from your own company. I have no idea why the package being in the mail is not sufficient. I don't like the way you guys do business, and I can't wait for this process to be over.
February 19, 2024
Reply from DriveTime Car Sales - East Indianapolis
The time spent in a dealership can vary between customers but we strive to provide a quick and streamlined car-buying process for all customers. Our main goal is to ensure you leave the dealership feeling informed and confident in your purchase by covering all aspects of the deal with each customer. We certainly don't want anyone to feel rushed and hope to personalize each experience.
Andrew was great
Andrew was great. He was very patient with me. He walked me through everything. I appreciate the effort he took to explain the process to me. Even though I was very skeptical, he made me feel confident in making my purchase
September 9, 2023
Unprompted review
If I could leave a 0 review I…
If I could leave a 0 review I absolutely would. The whole car buying experience was a crap show with Drive time. The most unorganized car lot I have ever been to. Not to mention, the bank they use is an absolute joke. They are not even a bank in my opinion. DO NOT WASTE YOUR TIME........WE DID NOT BUY A CAR FROM THESE FOOLS......WE WENT TO ENTERPRISE and was treated like a King and Queen!!
April 19, 2023
Unprompted review
Reply from DriveTime Car Sales - East Indianapolis
Thank you for providing us with your feedback regarding your experience with our dealership. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
What made my experience great was when…
What made my experience great was when a problem happened it was taken care of right away. I was able to pick another car I am happy with. Rod and the team on Shadeland Ave we're fantastic. Friendly, warm, and did not rush anything. I recommend them for the best customer service when you need a car.
April 12, 2023
Richard was very thorough and nice to…
Richard was very thorough and nice to work with. He explained everything and helped throughout the process.
April 7, 2023
Marisha was a great sale person took…
Marisha was a great sale person took her time with me finding a great time I wouldn’t change nothing different best experience ever.
March 15, 2023
This is NOT a solicited review!
This is NOT a solicited review!! My experience with Andrew and Richard at Drivetime East in Indy was seamless and amazing. I really felt the process was too good to be true but it wasnt! Richard even deleted the old phones connected to by bluetooth radio and hooked mine up. I have honestly purchased a vehicle I truly love and couldnt be more happy with the entire experience. Thank you!
January 10, 2023
I have searched for a car since October…
I have searched for a car since October last year. My credit wasn't the best and I have gave up hope. I went to Drive Time and Bryan was very honest, open and very helpful. I was able to purchase a vehicle on my own with Bryan and the management's help. I am so very happy and would recommend that location to anyone. Thank you for no hassle or feel like I am being sold... it was a easy process!!!
May 27, 2022
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