This was the best experience I ever had with any dealership or car place. I've been to 7 places in 3 weeks all telling me because of my credit I need $3,000 or more as a down payment. Went online fill... See more
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Menah was amazing very helpful with the whole process today with me buying a car. The whole Eastpointe DriveTime team is so caring, funny, and make you feel welcome at all times. Answers all question... See more
Company replied
I am extremely happy with my purchase and the experience I received at the Eastpointe location. Shonte, Cameron, and Justin were all great help and made me comfortable with the whole process. O didn’t... See more
Company replied
Had a great experience here a few times and most recently with Menah. They always make it easy and transparent to do business and are always very friendly and personable
Company replied
Company details
About DriveTime Car Sales - Eastpointe
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
24211 Gratiot Ave, 48021, Eastpointe, MI, United States
- 15868594860
Discover DriveTime
4.5
Excellent
46 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was the best experience I ever had…
This was the best experience I ever had with any dealership or car place. I've been to 7 places in 3 weeks all telling me because of my credit I need $3,000 or more as a down payment. Went online filled out for Drivetime. Cameron messaged me and got me set up for an appointment. I was convinced this was gone be the same but he talked me into coming. Everything I saw online for down paymet and etc was exactly what was in there. He let me test drive the Traverse I asked about and offered me options including a 2021 Jeep Cherokee L. I walked out today with that 2021 Jeep Cherokee L with no money down. Him and James were truly the best you could ask for. Go to the Drivetime in Eastpointe between 9 and 10 mile and gratiot and I promise they got you.
May 7, 2026
Unprompted review
She was helpful and very welcoming
She was helpful and very welcoming
April 18, 2026
Unprompted review
Menah was amazing very helpful with the…
Menah was amazing very helpful with the whole process today with me buying a car. The whole Eastpointe DriveTime team is so caring, funny, and make you feel welcome at all times. Answers all question no matter how crazy you may think. 10/10 will definitely recommend.
April 16, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
Thank you for taking the time to leave a review, Taliece! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Had a great experience here a few times
Had a great experience here a few times and most recently with Menah. They always make it easy and transparent to do business and are always very friendly and personable
April 11, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
We are grateful to have you as a valued DriveTime customer Matthew. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Just bought a car from them January 5…
Just bought a car from them January 5 of this year .only had the car 3 months.now the car needs a whole motor.no nobody wants too do anything about it.they are trying too screw up my credit.it was a 2017 Escape..Consumers don’t buy from them..
January 5, 2026
Unprompted review
I worked with Menah and had a great…
I worked with Menah and had a great experience with her. She was very thorough.
April 6, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
Thank you so much for your kind words, Julie. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Menah was beyond helpful
Menah was beyond helpful! They made the expirience easy and quick. Offering us all answers to any questions we had. I couldnt recommend them more!!!
April 6, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
We appreciate the 5-star rating you submitted, Paige & Ryan. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
I was almost ready to give up on…
I was almost ready to give up on getting a car I was getting the same thing back to back but I came to drive time and got menah and she changed that for me. Got me in a new car that I love she was nice and made sure she got my needs and wants and got me the best car. I will be sending any and everyone to her! She was great
March 28, 2026
Unprompted review
Ahmenah was amazing very helpful very…
Ahmenah was amazing very helpful very knowledgeable The whole staff was wondering.
March 23, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
Thank you so much for your kind words, Latoya. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Means was great
Means was great. I definitely recommend this to anyone looking for a vehicle.
March 12, 2026
Unprompted review
Menah was great
Menah was great! My experience was very simple and positive.
March 7, 2026
Unprompted review
Nate and ahmenah was very helpful…
Nate and ahmenah was very helpful !!!Love them
February 26, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
We are grateful to have you as a valued DriveTime customer Mia. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Very friendly and helpful staff
Very friendly and helpful staff! Dustin Odeh my customer experience guide was courteous, understanding and extremely helpful! Would definitely refer family and friends!
February 21, 2026
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
Hello Donovan Briggs, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Reply from DriveTime Car Sales - Eastpointe
Thank you for taking the time to leave a review, Nina! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Ali and the team here were…
Ali and the team here were amazing!!!!!!! I had two cars totaled out in a week due to theft and vandalism. I have not had a car since the middle of August. The only thing I'm mad at is that I did not find out about them sooner! Thank you , thank you , thank you!!!!! 😊
October 11, 2025
Reply from DriveTime Car Sales - Eastpointe
We appreciate you sharing your experience with us, Aiyana Robinson-Burnett. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Ali and the team was able to create that for you!
Thank you,
DriveTime Customer Relations
Had a great experience with Manny and…
Had a great experience with Manny and Sierra at the Eastpointe, Michigan location
July 17, 2025
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
Hello Brent Hanson, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
I am extremely happy with my purchase…
I am extremely happy with my purchase and the experience I received at the Eastpointe location. Shonte, Cameron, and Justin were all great help and made me comfortable with the whole process. O didn’t feel rushed and I knew exactly what I would be paying without any hidden fees. I will most definitely recommend Drive Time to more people.
March 20, 2025
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
We appreciate the 5-star rating you submitted, Cheeran. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Shonte, Cameron, and Justin were able to create that for you!
Thank you,
DriveTime Customer Relations
Shout out to Jonmicheal for getting me…
Shout out to Jonmicheal for getting me and my husband approve today thank you for ur great customer service
February 19, 2025
Unprompted review
Reply from DriveTime Car Sales - Eastpointe
We appreciate the 5-star rating you submitted, Lucresasia. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jonmicheal was able to create that for you!
Thank you,
DriveTime Customer Relations
Worst car buying experience ever
Set it up over the phone drove hours and rented a car to go get the new car we were gonna purchase they had nothing ready, car wouldn’t start and they kept us there for 4 hours when they told me including the manager and I was told all I would need to do is come in sign the paperwork and drive off but that’s not how it went at all. I would never recommend drivetime to anyone
December 17, 2024
Reply from DriveTime Car Sales - Eastpointe
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Trey is the best person he listens and…
Trey is the best person he listens and cares what's going on
December 3, 2024
Reply from DriveTime Car Sales - Eastpointe
Thank you for taking the time to share your DriveTime experience, Trina. We love to hear that Trey provided a great car-buying experience for you at our Eastpointe DriveTime!
Thank you,
DriveTime Customer Relations
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