Julian was an energetic and straightforward person. I knew what I was looking for and in no way did he try to sway me away from my original reason why I visited DriveTime in the first place. He was al... See more
Company replied

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Julian was an energetic and straightforward person. I knew what I was looking for and in no way did he try to sway me away from my original reason why I visited DriveTime in the first place. He was al... See more
Company replied
I was looking online and saw a car on Drivetimes website . They certainly do have a great selection of affordable vehicles. I scrolled and saw one I fell in love with right away. I showed my interest... See more
Both Freddy and Fabian were great employees in helping me purchase my dream car. I appreciate their hard work in helping me and going home satisfied
Amazing amazing, professional, friendly , easy , all around one of the best car buying experiences I’ve ever had! I was in and out in an hour, hour and half, definitely a hard recommend!
Written by the company
Written by the company

8750 Gateway Blvd East, 79907, El Paso, TX, United States

Replied to 97% of negative reviews
Typically replies within 24 hours
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Most amazing experience with Adrian Aguilar

Reply from DriveTime Car Sales - El Paso
Employees willing to help and work at my time when needed (Julian,Gutierrez/ Adrian,Aguilar)
I liked that I was already qualified before visiting the dealership. The whole process was transparent and professional. Each step of the process was explained to me, and there were absolutely no high-pressure tactics used. The price advertised is the price you pay. Period. No haggling and no unwelcome surprises.
the most superior car dealership who really gets you in the ride of your liking, I am so very thankful for Julian and the drive time team on getting me a truck that I purchased yesterday feb 13 2026 this is by far out any dealership they work with you and provide the best service. I rate right drive above 5 stars they deserve to be recognized above and beyond the stars of dealership honors. I'm a retired army vet and I salute drive time for all the support and getting me in a vehicle. professional
I purchased a 2018 Ford Edge Select in August wurh a warranty from Silver Rock to cover the engine and other parts. September the issues with the engine began. Take to the Silver Rock in-network repair shop only for Silver Rock to deny my claim because the part inside the engine that needs to be replaced isn't covered by the warranty. WTH!? Tech said the previous owner didn't do any maintenance on the SUV and the engine will eventually need replacement. DriveTime rep tells me if I wasn't happy with the vehicle, they have a FIVE DAY return policy. You gotta be kidding me! So then they basically said I should just drive the SUV until the engine blows up and then they'll replace it with a REFURBISHED one...again WTH!? So you just want me to keep paying to get a LEMON repaired?! They're in cahoots with Bridgecrest (financing) and Silver Rock (Warranty) to scam hard working people with no so perfect credit. So instead of a $500 repair with the warranty, I'm looking at $2500 and the engine still needs to be replaced! Now I'm again without a vehicle

Reply from DriveTime Car Sales - El Paso
Both Freddy and Fabian were great employees in helping me purchase my dream car. I appreciate their hard work in helping me and going home satisfied
Great customer service and easy purchase
Julian and the crew are amazing. Truly a wonderful experience! Thanks Drive time for an incredible day and an amazing new Car!

Reply from DriveTime Car Sales - El Paso
Worked within my budget for how much I wanted to put down and showed me the selections I have. Everything went smoothly. Helped answer all my questions. Has an auto pay option and I can reduce my apr which is really helpful and it’s not much biweekly

Reply from DriveTime Car Sales - El Paso
Freddy Quesada took the time to make sure I was comfortable with my purchase and answered all my questions . He put me at ease that I was making a good choice. It was 10 pm and he didn’t rush the purchase . I was very pleased with customer service
Julian was an energetic and straightforward person. I knew what I was looking for and in no way did he try to sway me away from my original reason why I visited DriveTime in the first place. He was also very patient with me in this whole purchase process and would 100% recommended drive time to my friends and family.

Reply from DriveTime Car Sales - El Paso
Amazing service. Very proficient and explained everything. Management my time greatly

Reply from DriveTime Car Sales - El Paso
They stayed open after hours to complete my purchase.

Reply from DriveTime Car Sales - El Paso
Very terrible vehicles only work for 6 months or less. They are a total scam i do not recommend them even if they are easy to get.in less than 6 months i spent over $1200 fixing my truck. The warranty does not cover anything i even cancelled. This goes to everyone do not go to drive tim

Reply from DriveTime Car Sales - El Paso
That have excellent customer service and they made buying a car quick, easy, and stress free!
Our salesman was great. He asked good questions and answered all of ours. This was our first car purchase in 11 years and he did a fine job of getting us through the process. Drive Time makes the process go very smoothly and offers NO pressure at any point.
Overall process was fast. Freddy was patient and understood what I was looking for.
The whole process was very simple and fast. They were very helpful in helping me find the right car, and answered all my questions.
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