Banner for DriveTime Car Sales - El Paso

DriveTime Car Sales - El Paso Reviews 24

TrustScore 4.5 out of 5

4.3

8750 Gateway Blvd East, 79907 El Paso, TX, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Julian was an energetic and straightforward person. I knew what I was looking for and in no way did he try to sway me away from my original reason why I visited DriveTime in the first place. He was al... See more

Company replied

Rated 5 out of 5 stars

I was looking online and saw a car on Drivetimes website . They certainly do have a great selection of affordable vehicles. I scrolled and saw one I fell in love with right away. I showed my interest... See more

Rated 1 out of 5 stars

Don’t ever buy a car from this place wee got one.. biggest mistake of our lives they had us driving on expired tags gave us bs stories talked to there Gm Eric cavazos he had stories for days still has... See more

Company replied

Rated 5 out of 5 stars

Both Freddy and Fabian were great employees in helping me purchase my dream car. I appreciate their hard work in helping me and going home satisfied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - El Paso

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 8750 Gateway Blvd East, 79907, El Paso, TX, United States

  • 19152066846
Promotion box for DriveTime Car Sales - El Paso

Discover DriveTime

Shop every car with your personalized terms!

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t ever buy a car from this place…

Don’t ever buy a car from this place wee got one.. biggest mistake of our lives they had us driving on expired tags gave us bs stories talked to there Gm Eric cavazos he had stories for days still hasn’t resolved the issues till this day. save your self the headaches and go to car max or enterprise

May 30, 2023
Unprompted review
DriveTime Car Sales - El Paso logo

Reply from DriveTime Car Sales - El Paso

Thank you for providing us with your feedback regarding your experience with our El Paso location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would like the opportunity to address this. If you would like to discuss your review further, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 5 out of 5 stars

Drivetime helps to make it Happen

I was looking online and saw a car on Drivetimes website . They certainly do have a great selection of affordable vehicles. I scrolled and saw one I fell in love with right away. I showed my interest in the website and got contacted right away by Christopher Ramirez. He was very helpful and understanding of my situation. Chris helped me confirm my decision to buy the car by answering all my questions and showing me information . I had scheduled a time to go view the car and he had it ready for me to test drive. I was sold . Thanks to Chris and I am now riding in style while having affordable payments. Thank you Chris and Drivetime.

February 11, 2023
Rated 5 out of 5 stars

Amazing amazing

Amazing amazing, professional, friendly , easy , all around one of the best car buying experiences I’ve ever had! I was in and out in an hour, hour and half, definitely a hard recommend!

February 1, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look