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DriveTime Car Sales - Live Oak Reviews 52

TrustScore 4.5 out of 5

4.7

12540 N I-35 Frontage Rd, 78233 Live Oak, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

Nadia did such a wonderful job from beginning till end. Very understanding and not pushy

Company replied

Rated 5 out of 5 stars

I really appreciated how Alex and Nadia from the live oak location broke down pricing, interest rates, as well as the integrity of the vehicles I was interested in! They worked with my budget and were... See more

Rated 5 out of 5 stars

YUNNI WAS AMAZING !!! you talk about customer service - she is amazing & this is by far the best experience i have ever had buying a car you can guarantee i will be recommending this Drive Time to eve... See more

Company replied

Rated 5 out of 5 stars

Anthony Smith, at the live oak location, is top notch!! I highly recommend giving him a call. He made the whole process fast, entertaining, and smooth!! This was by far the best experience I've ever h... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Live Oak

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 12540 N I-35 Frontage Rd, 78233, Live Oak, TX, United States

  • 12104241400
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4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Yunni Alvarez and Estrella zapata-miles…

Yunni Alvarez and Estrella zapata-miles were excellent. Very patient. And I wouldn't want any other representatives. 5 stars!

October 1, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

We are grateful to have you as a valued DriveTime customer, Troy. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Yunni was amazing

Yunni was amazing, quick, accommodating and got us what we needed.

September 20, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

Thank you for taking the time to share your DriveTime experience, Raf. We love to hear that Yunni provided a great car-buying experience for you at our Live Oak DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Yunni Alvarez is so amazing she helped…

Yunni Alvarez is so amazing she helped me have a great experience! We came in with no car and left with a car yayyyyy thank you so muchhhhhhh !!!

September 20, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

Thank you for sharing your feedback with us, Amber Vasquez. We love hearing about your car-buying experience at our Live Oak DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 1 out of 5 stars

The sales person was not doing their…

The sales person was not doing their job. She had showed me a Kia soul and did not tell me that the Kia soul was damaged. I test drive it. It drove really good. She said that it needed to go into the shop. I contact her the next day and she had told me that it would just be a couple of hours than later on. They had told me that it would take a couple of days for the Kia. That was the car that I want but I did not get that car. I was unsatisfied and very frustrated. Then they started showing me other vehicles and they had showed me a Jeep Cherokee. I test drive it And the Jeep was OK. I just needed a vehicle because I had to drive back-and-forth out of town for my job I needed a dependable car. I spoke to the manager Allen and he had told me that he would try his best to get me in another car which he did. He got me in the Jeep with zero down on my payments are very affordable, but the sales person was very rude. She had me wait for a whole hour and a half until we started doing the paperwork. Then when I was doing the paperwork signing the paperwork she had left and I had to get Alan, which was the general manager to finish up the paperwork for me that is very Disappointed that the sales people could not even do their job.

September 20, 2025
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Reply from DriveTime Car Sales - Live Oak

Thank you for providing us with your feedback regarding your experience with our Live Oak location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 5 out of 5 stars

My experience was perfect with Nadia

My experience was perfect with Nadia! The process was super fast!

September 20, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

Hello Kenneth McNabb, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience

Great experience, sales associate Nadia was patient and efficient.

September 17, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

Hello Melanie, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Amazing

Amazing customer service. 😊😊😊😊

May 3, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

We appreciate the 5-star rating you submitted, Lila. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Live Oak dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Juan and everyone at drive time Live…

Juan and everyone at drive time Live oak were so awesome! Great customer service!

April 25, 2025
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

We appreciate the 5-star rating you submitted, Baillie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Live Oak dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

Do not abuy a car from here!!

Do not abuy a car from here!!!
They will sell you a car with issues and refuse to fix it! This is your warning ⚠️, if you still proceed to purchasing a car from them you will regret it!

December 11, 2024
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

Thank you for leaving your review, James Johnson. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Best experience ever!

Yunni was the representative that helped me throughout my purchase. Made the whole process easy and understandable. Was highly impressed how easy it was to upload the needed documents for employment and wage verification! Recommend to everyone! Thank you so much!

November 12, 2024
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Reply from DriveTime Car Sales - Live Oak

Thank you for leaving your review, Jessica. We love hearing that you were pleased with your experience at Live Oak DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 1 out of 5 stars

The Approved form was a lie

The form said online that I was approved. After spending two hours of my time just sitting and waiting at the dealership, they said that they don't finance gig workers. I told them that on my application! They could have let me know the answer before wasting my time at the Live Oak, TX dealership.

August 26, 2024
Unprompted review
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Reply from DriveTime Car Sales - Live Oak

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Rated 1 out of 5 stars

Really not even a star

Really not even a star, I wanted to purchase a car at the live oak dealer ship, they said that I had a fake check stub back in 2018, today they still want a 2018 check stub from Amazon delivery driver at the time..that contractor doesn't even work their anymore so since I can't produce a check stub that far back she told me we can't do business with you..lol but soon as I hang up Toyota right up the street called me and blessed me with a 2024 brand new Camry..so thank you drivetime for not doing business with me...

March 13, 2024
Unprompted review
DriveTime Car Sales - Live Oak logo

Reply from DriveTime Car Sales - Live Oak

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Yanni Alvarez was great

Yanni Alvarez was great. The process was fast and easy. When we first went in I was skeptical due to being turned down elsewhere but she made sure we were taken care of. awesome job Yunni. Thank you

December 14, 2023
Unprompted review

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