Nadia did such a wonderful job from beginning till end. Very understanding and not pushy
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nadia did such a wonderful job from beginning till end. Very understanding and not pushy
Company replied
I really appreciated how Alex and Nadia from the live oak location broke down pricing, interest rates, as well as the integrity of the vehicles I was interested in! They worked with my budget and were... See more
YUNNI WAS AMAZING !!! you talk about customer service - she is amazing & this is by far the best experience i have ever had buying a car you can guarantee i will be recommending this Drive Time to eve... See more
Company replied
Anthony Smith, at the live oak location, is top notch!! I highly recommend giving him a call. He made the whole process fast, entertaining, and smooth!! This was by far the best experience I've ever h... See more
Written by the company
Written by the company

12540 N I-35 Frontage Rd, 78233, Live Oak, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the no haggle price, and walking in knowing exactly what we're paying for!
Every one was patient with us through out our pu
Very helpful and getting a vehicle
With no interruptions thanks to yunni Alvarez
Yunni Alvarez and Estrella zapata-miles were excellent. Very patient. And I wouldn't want any other representatives. 5 stars!

Reply from DriveTime Car Sales - Live Oak
Yunni was amazing, quick, accommodating and got us what we needed.

Reply from DriveTime Car Sales - Live Oak
Yunni Alvarez is so amazing she helped me have a great experience! We came in with no car and left with a car yayyyyy thank you so muchhhhhhh !!!

Reply from DriveTime Car Sales - Live Oak
The sales person was not doing their job. She had showed me a Kia soul and did not tell me that the Kia soul was damaged. I test drive it. It drove really good. She said that it needed to go into the shop. I contact her the next day and she had told me that it would just be a couple of hours than later on. They had told me that it would take a couple of days for the Kia. That was the car that I want but I did not get that car. I was unsatisfied and very frustrated. Then they started showing me other vehicles and they had showed me a Jeep Cherokee. I test drive it And the Jeep was OK. I just needed a vehicle because I had to drive back-and-forth out of town for my job I needed a dependable car. I spoke to the manager Allen and he had told me that he would try his best to get me in another car which he did. He got me in the Jeep with zero down on my payments are very affordable, but the sales person was very rude. She had me wait for a whole hour and a half until we started doing the paperwork. Then when I was doing the paperwork signing the paperwork she had left and I had to get Alan, which was the general manager to finish up the paperwork for me that is very Disappointed that the sales people could not even do their job.

Reply from DriveTime Car Sales - Live Oak
My experience was perfect with Nadia! The process was super fast!

Reply from DriveTime Car Sales - Live Oak
Great experience, sales associate Nadia was patient and efficient.

Reply from DriveTime Car Sales - Live Oak

Reply from DriveTime Car Sales - Live Oak
Juan and everyone at drive time Live oak were so awesome! Great customer service!

Reply from DriveTime Car Sales - Live Oak
Do not abuy a car from here!!!
They will sell you a car with issues and refuse to fix it! This is your warning ⚠️, if you still proceed to purchasing a car from them you will regret it!

Reply from DriveTime Car Sales - Live Oak
Yunni was the representative that helped me throughout my purchase. Made the whole process easy and understandable. Was highly impressed how easy it was to upload the needed documents for employment and wage verification! Recommend to everyone! Thank you so much!

Reply from DriveTime Car Sales - Live Oak
The form said online that I was approved. After spending two hours of my time just sitting and waiting at the dealership, they said that they don't finance gig workers. I told them that on my application! They could have let me know the answer before wasting my time at the Live Oak, TX dealership.

Reply from DriveTime Car Sales - Live Oak
The staff was very friendly and helpful made my purchase easy because they explained everything about the process thank you
Really not even a star, I wanted to purchase a car at the live oak dealer ship, they said that I had a fake check stub back in 2018, today they still want a 2018 check stub from Amazon delivery driver at the time..that contractor doesn't even work their anymore so since I can't produce a check stub that far back she told me we can't do business with you..lol but soon as I hang up Toyota right up the street called me and blessed me with a 2024 brand new Camry..so thank you drivetime for not doing business with me...

Reply from DriveTime Car Sales - Live Oak
Everyone was nice and helpful. A very positive experience. Anthony was awesome. Thanks
Yanni Alvarez was great. The process was fast and easy. When we first went in I was skeptical due to being turned down elsewhere but she made sure we were taken care of. awesome job Yunni. Thank you
Anthony was AWSOME! I wasn't pressured, he broke everything down. Hands down the best car buying experience I ever had
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.