Mr Valentino made sure I left with a vehicle n I really appreciate it him very nice guy even when I was overstimulated he made sure I locked back in ! Thank you I will b sending other people to visit... See more
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I recently purchased my second vehicle from DriveTime, and once again, they've exceeded my expectations! A huge shoutout to James Thomas, who went above and beyond to find the perfect ride for me and... See more
Company replied
Aurelius Thomas, made this the best car buying experience ever. She was friendly, straight forward and honest. I’ve had some bad and long experiences in the past but not yesterday. If I could give... See more
I came in frustrated because I had never had to purchase a vehicle on my own. Mike Adam’s and his team walked me through everything and explained thoroughly. By the end of this journey I was in tears... See more
Company details
About DriveTime Car Sales - North Houston
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
11655 North Freeway, 77060, Houston, Texas, United States
- 12818481555
Discover DriveTime
4.6
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Sold a LEMON...
I got my car a 2016 Chevrolet Trax back in 2024 and within a week of having the car the tire light came on. Took it to the shop and they said the system is messed up and needed to be replaced over $400 to fix. Wasn't doing it. Long story short they sold me a LEMON, my car has been in the shop now for the third time. Even with warranty, we have spent a couple thousand dollars getting it repaired.
I should have known something was wrong with the car when the salesman only showed me this one vehicle. Oh yeah I feel like if you really don't have a big down payment they'll sale you whatever. Never again...
October 21, 2024
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you for leaving your review, Rosie Whittington. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
James Thomas was great to work with and…
James Thomas was great to work with and genuinely and great salesperson
October 9, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you for sharing your feedback with us, Roy King. We love hearing about your car-buying experience at our North Houston DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
I recently purchased my second vehicle…
I recently purchased my second vehicle from DriveTime, and once again, they've exceeded my expectations! A huge shoutout to James Thomas, who went above and beyond to find the perfect ride for me and my family. He listened attentively to my needs and didn't hesitate to suggest alternatives when the initial vehicle wasn't the best fit. His expertise and dedication to customer satisfaction are truly commendable. The SUV he recommended has been a game-changer for our family. James is a credit to DriveTime, and I wish him all the success in his career!
October 8, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you for taking the time to share your DriveTime experience, Amanda. We love to hear that James provided a great car-buying experience for you at our North Houston DriveTime!
Thank you,
DriveTime Customer Relations
James Thomas was the best salesperson I…
James Thomas was the best salesperson I have work with since buying vehicles
October 6, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
I am thrilled to hear you had a great buying experience at our North Houston DriveTime location! Have a wonderful day!
DriveTime Customer Relations
James Thomas
James Thomas was absolutely great and a wonderful help to me and my family!! Great service! Give that man a raise immediately!
October 4, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you for sharing your feedback with us, Trinity Robles. We love hearing about your car-buying experience at our North Houston DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Reply from DriveTime Car Sales - North Houston
I am thrilled to hear you had a great buying experience at our North Houston DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Mike Adam’s
Mike Adam’s. He knows his business and is the guy to see.
October 4, 2025
Unprompted review
Mike Adam's really helped me get in a…
Mike Adam's really helped me get in a car when I thought my credit was too bad. Thanks for the effort on the extra discounts! Appreciate you.
October 4, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Mrs.Aurelius was awesome
Mrs.Aurelius was awesome! I will definitely be recommending her to everyone that I know who needs a vehicle
October 4, 2025
Unprompted review
James Thomas was the best autosales…
James Thomas was the best autosales person I have aever met. PLEASE give James a raise
October 4, 2025
Unprompted review
James Thomas was nothing short of…
James Thomas was nothing short of amazing he went above and beyond to help us today. The experience was incredible!!
October 3, 2025
Unprompted review
James Thomas was so awsome he worked…
James Thomas was so awsome he worked with us through the entire process and never gave up on us so I appreciate everything he did for us today truly
October 3, 2025
Unprompted review
Jesus was awesome..
Jesus was awesome... Very respectful and enthusiastic about what he does.
September 27, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you for leaving your review, Sherise Bell. We love knowing you were satisfied with your experience with Jesus at our North Houston DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Valentino Mendez was great sells person…
Valentino Mendez was great sells person he help me alot I recommend this person if yall stop bye.
September 11, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Valentino Mendez provided a great buying experience for you at our North Houston DriveTime location!
DriveTime Customer Relations
The Customer Service person Aurelius…
The Customer Service person Aurelius made it a great experience!!
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
We appreciate you sharing your experience with us, Pamela Vallier. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Aurelius was able to create that for you!
Thank you,
DriveTime Customer Relations
Best experience ever!
From the time I walked end to the ringing of the bell, the customer service was exceptional!! Jesus Gallegos exceeded my expectations and made the car buying experience one to remember! Thank you to all the friendly and welcoming staff and Jesus, I’ll send others your way!
September 1, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you so much for your kind words, Tyra Turner. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Cheryl Sullivan was great
Cheryl Sullivan was great! ASK FOR Cheryl she will help you
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
We appreciate you sharing your experience with us, Star Fischer. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Cheryl Sullivan was able to create that for you!
Thank you,
DriveTime Customer Relations
This experience was awesome and…
This experience was awesome and Aurelius was great.
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
We appreciate you sharing your experience with us, Barb. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Aurelius was able to create that for you!
Thank you,
DriveTime Customer Relations
Mike adams customer service
Mike adams did a great job showing me my options car wise. He helped me find the best fit for me. Did a great job making sure everything was functional. Great customer service, definitely five stars.
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - North Houston
Thank you so much for your kind words, Cameron Thompson. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
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