We were able to find a vehicle of our choice in a short amount of time. We were presented three offers to consider fir our down payment and monthly payments which were in range of what we could afford... See more
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Everyone was very friendly and informative. Jade was amazing at getting everything done as soon as possible. I would absolutely recommend drive time in Pelham to anyone in the market for a new vehicle... See more
Lance was very helpful he a nice guy everything was lovely I love my suv thanks you’re guys
Dakotah and Shelby helped us go through the process even after we hit a snag that put this into a two day experience. They helped ease the stress or buying a new car.
Company details
About DriveTime Car Sales - Pelham
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2205A Pelham Pkwy, 35124, Pelham, AL, United States
- 12059091221
Discover DriveTime
4.4
Excellent
46 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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Lance was very helpful he a nice guy…
Lance was very helpful he a nice guy everything was lovely I love my suv thanks you’re guys
April 29, 2026
The salesperson Mrs
The salesperson Mrs. Shelby was great,she explained everything well.The process was seamless.
March 16, 2026
Shelby was awesome
Shelby was awesome! She got us in and out quickly and the experience was laid back, good group of people.
March 5, 2026
I was sold a vehicle with bad brakes…
I was sold a vehicle that had not been properly inspected. I didn’t notice the brakes scrubbed during test drive and now drivetime is telling me they are not responsible. I was told I can return the car if I am not happy rather than honor the contract I signed that a proper inspection being done. The vendor at Firestone was rude and the representative at SilverRock gave me bad information. Drivetime is responsible for making sure equipment is properly inspected before sales. Awful experience overall.
January 13, 2026
Reply from DriveTime Car Sales - Pelham
Thank you for leaving your review, Devin Pickett. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Shelby was easy to work with
Shelby was easy to work with, Explained Every thoroughly and accurately made the process very easy
December 5, 2025
Unprompted review
Knowledgeable and courteous…
Knowledgeable and courteous professionals, great customer service
November 30, 2025
Reply from DriveTime Car Sales - Pelham
Thank you for taking the time to share your DriveTime experience, William. We love to hear that our sales staff provided a great car-buying experience for you at our Pelham DriveTime!
Thank you,
DriveTime Customer Relations
All staff were helpful!
Jay and Dakota made this purchase so easy. I am eager to work with them again!
November 11, 2025
Reply from DriveTime Car Sales - Pelham
Hello Michael Bissell, Thank you so much for taking the time to review your visit at our Pelham DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Exceptional Service and a Seamless Buying Experience
My experience with DriveTime was absolutely outstanding from start to finish! The customer service team, Lance and Shelby, was professional, friendly, and genuinely cared about making sure I found the right vehicle for my needs. Every step of the process was smooth, transparent, and efficient. The staff took the time to answer all my questions, explain everything clearly, and ensure I was completely comfortable with my purchase.
The company’s support and attentiveness were top-notch. I never felt rushed or pressured, and I always felt valued as a customer. They followed up promptly, made the financing process simple, and showed true commitment to great service. I’m very satisfied with my purchase and would highly recommend DriveTime to anyone looking for a reliable vehicle and an exceptional buying experience!
November 8, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
We are grateful to have you as a valued DriveTime customer David. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Shelby was great
Shelby was great. My experience was amazing. She was very knowledgeable and worked with me to meet my budget. It was a reasonably quick process. 10 out of 10 would recommend.
November 8, 2025
We were able to find a vehicle of our…
We were able to find a vehicle of our choice in a short amount of time. We were presented three offers to consider fir our down payment and monthly payments which were in range of what we could afford. I like that the gap and service coverage and the lock jack. These were very valuable to me. I liked the videos which gave us valuable information also. Both Lance and Shelby were very patient and helpful. It was a very good experience without any hassles. I would recommend to our friends to come and buy a car here.
November 7, 2025
Unprompted review
Went over and above to get us what was…
Went over and above to get us what was best for us and to help us get the vehicle that worked best for our needs.
November 1, 2025
Unprompted review
Manger lance was very polite an help…
Manger lance was very polite an help me out with finding the right vehicle for me. Shelby the sales lady help me with the check list on the vehicle an change my clock to the right time. Drive time was a clean an friendly place to get me vehicle from thanks.
November 7, 2025
Unprompted review
The time it took to buy a car wash…
The time it took to buy a car wash great. Enjoy the company, very knowledgeable. I would recommend this company to anyone. Thank You for your service. Shelby and Lenny were great.
November 7, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Misleading Claims
Salesperson was nice but if you are lower income don't bother because you aren't getting any help here. They quoted me 4300 for a down payment unless I made over 3100 a month. I have bought 2 new cars in my life for 1k and 1500 down so that is unreal to me.
October 25, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.
The entire staff was great especially…
The entire staff was great especially Shelby she went above and beyond.
October 19, 2025
Reply from DriveTime Car Sales - Pelham
We appreciate you sharing your experience with us, ST. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Shelby was able to create that for you!
Thank you,
DriveTime Customer Relations
Employees were very kind
Employees were very kind, and made me feel welcome.
October 18, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for taking the time to share your DriveTime experience, James. We love to hear that our sales team provided a great car-buying experience for you at our Pelham DriveTime!
Thank you,
DriveTime Customer Relations
Very knowledgeable and thorough
Very knowledgeable and thorough. Thanks for your excellent customer service and the experience.
Jay Willis
October 13, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
I am thrilled to hear you had a great buying experience at our Pelham DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Shelby Minor was very nice & patience…
Shelby Minor was very nice & patience with me, she show she care, very helpful.
October 11, 2025
Unprompted review
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