We were able to find a vehicle of our choice in a short amount of time. We were presented three offers to consider fir our down payment and monthly payments which were in range of what we could afford... See more
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Everyone was very friendly and informative. Jade was amazing at getting everything done as soon as possible. I would absolutely recommend drive time in Pelham to anyone in the market for a new vehicle... See more
Lance was very helpful he a nice guy everything was lovely I love my suv thanks you’re guys
Dakotah and Shelby helped us go through the process even after we hit a snag that put this into a two day experience. They helped ease the stress or buying a new car.
Company details
About DriveTime Car Sales - Pelham
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2205A Pelham Pkwy, 35124, Pelham, AL, United States
- 12059091221
Discover DriveTime
4.4
Excellent
46 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Jay was great
Jay was great, he tried to sell me everything that was available. And it worked. I was able to find a perfect fit.
October 10, 2025
Unprompted review
Shelby Great customer service and very…
Shelby Great customer service and very helpful and respectful
October 9, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for sharing your feedback with us, Jacob Davis. We love hearing about your car-buying experience at our Pelham DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Thanks to J for looking out
Thanks to J for looking out. He got me into what I wanted within my range.
September 27, 2025
Unprompted review
Best experience ever quick and easy
Best experience ever quick and easy
September 20, 2025
Unprompted review
I really enjoyed the salesperson shelby
September 10, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
We appreciate the 5-star rating you submitted, MINNIE SANDERS. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Shelby was able to create that for you!
Thank you,
DriveTime Customer Relations
Ricky and Shelby were a huge help and…
Ricky and Shelby were a huge help and got me into my new car very quickly. I would greatly recommend them!
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
We appreciate you sharing your experience with us, Zach Mcduff. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Ricky and Shelby were able to create that for you!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Pelham
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
I wouldn’t recommend drive time in Pelham Birmingham
I wouldn’t recommend drive time in Pelham Birmingham!!! I purchased a car back in July and the transmission is already going out. They don’t give you like 10 day warranty seems like but supppse to be 30 days. I got this car so my daughter can attend school, but I’m back at square one. Should’ve just went elsewhere
August 18, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for leaving your review, Courtney. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE! I WAS AT THE PELHM LOCATION AND BOUGHT MY CAR CASH AND IN LESS THAN 48 hours THE TRANMISSION LIGHT CAME ON ANS I HAD TO PULL OFF OF THE FREEWAY BEACUSE I WAS SCARED FOR MY LIFE! nun of the insurance that they sold me works
April 2, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for leaving your review, Jalia. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Zachary is the man to see
Zachary was my salesman and he was absolutely amazing
March 12, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for taking the time to share your DriveTime experience, Linda. We love to hear that Zachary provided a great car-buying experience for you at our Pelham DriveTime!
Thank you,
DriveTime Customer Relations
Bait and Lie
Hello,
DriveTime is unfortunately a scam. During my second and last visit, the guy working with me couldn't get his lines right. After two (2) hours and forty-five (45) minutes, I was told they couldn't sell me a car because I did not have an Alabama ID. Which I found interesting because during my first visit in 2024 they sold a car to a family from Mississippi. Also DriveTime does not follow the FTC regulations. They do a bait and switch, told me online and over the phone Mt down payment would be $895 for the vehicle I chose but the day I came in the down payment was $4800.
I know that in order for you to stay in business this long you "must be doing something right", we'll I disagree. The fact that I gave you all my personal and sensitive information has caused me a lot of stress. Sleepless nights, headaches and not being able to concentrate on simple tasks is occurring because I believed DriveTime when they told me they would put me in a car with peace of mind, only to be lied to.
January 31, 2025
Unprompted review
Reply from DriveTime Car Sales - Pelham
Thank you for providing us with your feedback regarding your experience with our location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
The Staff is very courteous and…
The Staff is very courteous and professional. I would recommend family and friends to them for business.
September 30, 2024
Reply from DriveTime Car Sales - Pelham
Thank you for sharing your feedback with us, Mark Jackson.
We're thrilled to know you had a positive buying experience with the staff at our Pelham DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
The customer service team was awesome!
February 23, 2024
quick and easy
Dakotah and Shelby helped us go through the process even after we hit a snag that put this into a two day experience. They helped ease the stress or buying a new car.
January 19, 2024
Pelham Is AWESOME
The staff is just so nice and they make sure they are doing everything they can for their customers. I worked with Zach most but had a brief moment with jade and Dakota as well and they are all just absolutely amazing. They made sure they did everything they could for me
January 3, 2024
Everyone was very friendly and…
Everyone was very friendly and informative. Jade was amazing at getting everything done as soon as possible. I would absolutely recommend drive time in Pelham to anyone in the market for a new vehicle
November 18, 2023
Shelby was super friendly and a great…
Shelby was super friendly and a great sales person I will definitely send people to see Shelby
November 7, 2023
The whole experience was quick and easy!
June 25, 2023
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