DriveTime Car Sales - Raleigh Reviews 

Better make sure the vehicle you choose don’t have any cut off screws in the tires because they won’t fix it once it leaves their lot…

Krys (Krystal Wayland) was extremely helpful and made the process quick and painless. We left with a cute reliable first car for our daughter. It was a wonderful experience.

Janice and Krystal were really good and very patient. I will recommend people to come here and buy a car.

We recently had the pleasure of working with Krystal we couldn't be more impressed with the level of service we received. Krystal provided professional and immediate support, addressing all of our questions and concerns with ease. The entire process was fast and efficient, making our experience seamless and stress-free. We highly recommend Krystal for anyone in need of a reliable and responsive dealership. THANK YOU FROM THE Denton Family

Stayed after closing to ensure I got a car! Thank you!!

Yesterday I was helped by Krystal to make a purchase. She was extremely helpful and made sure that everything went smoothly. The only concern I have is that when I went home curiosity hit me and I looked up recalls on the car I purchased to find some serious recalls on it for more than one thing. This was not mentioned during the buying process nor in any of the fact sheets presented to me. I feel that these sorts of things should be mentioned before the buyer leaves the lot, especially if it involves safety.

I was looking at an Ford F150 and they had one that I just had to have and I'm absolutely in love with it!!!

First time here and Nathan B was our representative. He was super helpful and knowledgeable. He also listened and made sure i got a car i love

Nathan Becker was very professional and great at his job. He was able to get me into a car and walked me through every step.

The young lady seated at the desk warmly greeted me upon entry and asked for my information. She was professional and friendly.
Nathan Becker, the salesman greeted me. He was very patient and professional. I was on a time restraint and he worked with me. I didn’t feel pressured to make a decision. The car I wanted was on reserve by someone else. Nathan helped me with looking at other options. I did end up getting the car I initially wanted. This was the best car buying experience I have ever had and the best salesman I have ever had. Thank you for restoring my faith in buying a car.

Good Service

Emily Lenhart was exceptional in dealing with us during our whole transaction from beginning to end.

It was what every customer should expect from the greeting when u walk in and the fast service it was awesome, they guy at the desk was super cool and Krystal Wayland was amazing helping me with my decision for a car after she found out the car I actually came in for happened to be reserved but she made it to where I got a better car and paying around the same thing I would of been paying for the car I came in for. I am very well satisfied with the service and the team they have there.

Krystal went above and beyond great job 👏🏽

John was very professional he did a very good job at explaining everything that we had to sign as well as making sure he walked us through all of the check list on the vehicle giving us a peace of mind that everything was in working order we have never had any other car dealerships do half as much as he did

Krystal was excellent help with my first time getting a car from here. She’s very friendly and able to answer any questions I had. We were able to get the process done in a timely manner.

My down payment

Words can't describe how I feel right now😊. Based off the two salesman that worked with me Mr John and Mr Nathan and even the phone conversations were great. Mr Nathan really made my day on 12/02/23 by helping me purchase my vehicle. I'm truly grateful and thankful. When everyone else couldn't do anything DriveTime came through. I would definitely recommend them.

my salesman nate was wonderful! he made sure i was secure in my choice & satisfied!

What the company is doing well? Hiring friendly, professional, and positive sales persons, notably Emily, Amber, and Janica Cooper.Paperwork was understandable, explained in plain English. Also, I can appreciate being closed on Sunday. Although these were positive aspects of the experience.
The negative is the long wait times in office, coming back and forth 3 times, finally geting vehicle. Oh, making sure online data is current, updated timely. Not good business to advertise certain vehicles are available, and are sold before can get to office.