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DriveTime Car Sales - Raleigh Reviews 

97
•
TrustScore 4.5 out of 5

4.4

3628 Capital Blvd, 27604 Raleigh, NC, US

•

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See what reviewers are saying

Rated 5 out of 5 stars

I had a 5:30 pm appointment with Emily, I was told that they were backed up because of a significant amount of walk ins. Emily kept me informed of my wait time. She was very professional and made sure... See more

Rated 5 out of 5 stars

Amber was very incredible to talk to and handling business. Understandable and very patient lol thank you again. When you guys come to DriveTime make sure you go to Amber

Company replied

Rated 5 out of 5 stars

John was amazing! He really walked me through my very first car buying experience. He explained things very well and clear. I do not have any complaints or negatives about the service and care he sho... See more

Company replied

Rated 4 out of 5 stars

The sales rep lady by the name of Emily over here in Raleigh, North Carolina, sweetheart I give her 100 stars real respectful, real pleasant good at what she does


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market
  4. Car Dealer
  5. Car Finance and Loan Company

About DriveTime Car Sales - Raleigh

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3628 Capital Blvd, 27604, Raleigh, NC, United States

  • 19193340124
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4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.4

All reviews

(97)

2,758 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great customer service friendly…

great customer service friendly environment. explain in details every option I had. made sure I was comfortable with my decision. did not feel push into something I was not comfortable doing.

October 6, 2023
Rated 5 out of 5 stars

My whole purchase experience with…

My whole purchase experience with DriveTime was awesome! From the ladies who assisted me, to the perfect vehicle for me being on the lot. However, I've only had the car for a week today, and the service oil light came on tonight. I'm gonna need that free oil change asap.

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

Not good business!

Updated review! I purchased my car on June 30th from the Raleigh NC location. It's Aug 2nd and I still don't have my tags and the temporary ones expired July 30th. I have called 3 days in a row and NO ONE from DriveTime has even returned my call. The DMV said my tags have not even been processed!!! I mean you guys had 30 days.....where are my tags or at least a return call to say what is being done.

June 30, 2023
DriveTime Car Sales - Raleigh logo

Reply from DriveTime Car Sales - Raleigh

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Good

Came in with a trade, needed a new car badly and Breez and the team helped me out.

May 5, 2023
Rated 5 out of 5 stars

My experience was amazing!

My experience was amazing!! Coy Taylor was patient, helpful and very knowledgeable about Drive Times car buying procedure. Coy answered all my questions with promptness and confidence. With all my impatience Coy stayed professional and kept the same composure throughout the entire process.

April 26, 2023
Rated 5 out of 5 stars

I worked with a wonderful woman named…

I worked with a wonderful woman named Breez in your Raleigh store. Breez was more than delightful! Breez, greeted me with the most infectious smile the moment I walked in the door. Breez was super knowledgeable regarding product knowledge and made me feel informed and all so comfortable. Her customer service skills and technical ABILITIES are above excellent. Id buy another car with her tomorrow(just because of great experience) but, that's the really good part, I wont have to!

Breez listens.. she found a great car for me with everything I request.. great mileage, leathertrim and payments just for me.. Im more than happy. I feel like Drive Time displays great value to their clients.. and funny to say.. I have not paid out money in a while and felt this great!!! A great experience.. ask for Breez!!.. Breez is truly a Breeze😀

March 9, 2023
Rated 5 out of 5 stars

Go See Breez at the Capital Blvd Location in Raleigh !!

From Walking in to Walking out EVERYTHING WAS GREAT ! It took a little longer than I anticipated but I did not leave unsatisfied. Breez was the saleswoman that helped me and I believe that's why I left a little later because we had such genuine conversation and laughs. She and another associate were the only individuals assisting customers at opening time. Breez worked with two individuals back to back to ensure quality service. I appreciate her checking in with me and multitasking to get the job done. I purchased a 17 Hyundai Accent and IM LOVING IT !!! Thanks Again Breez !!! Ya'lll Go See Her !!!!

December 9, 2022
Rated 5 out of 5 stars

Tony tanner was AMAZING

Tony tanner was exceptionally helpful. He made my car buying experience wonderful. This was my First time buying a car and he made it unforgettable. I was undecided on which car and he didn't made at all. He even treated my son amazing. He was AMAZING

October 25, 2022
Rated 5 out of 5 stars

Great experience

Great experience! The salesman was very attentive and knowledgeable about potential vehicles i was interested in. I was very confident on driving a vehicle home that day. Down payments are reasonable and affordable.

October 5, 2022
Rated 5 out of 5 stars

Incredible!

Had an incredible experience using DriveTime in Raleigh! Everything was super easy and explained well. This was my first time buying a car from a dealership and Breez did a flawless job guiding me through every aspect as well as being super kind and personable. Will absolutely recommend DriveTime (specifically Breez in Raleigh!) in the future. Thank you so much!

August 1, 2022

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