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DriveTime Car Sales - Roundrock Reviews 

52
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TrustScore 4.5 out of 5

4.3

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US

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Rated 5 out of 5 stars

Way to go DriveTime Roundrock, Texas!! My salesman Mr. Terrell made it happen for me! I was so skeptical of buying a car again when you’re a female afraid of what may be sold to you so I stepped ou... See more

Rated 5 out of 5 stars

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and... See more

Rated 5 out of 5 stars

Art was a great help during our experience today. He helped us and explained everything well! Was very kind and welcoming through the process! Made sure every want or need we had was fulfilled! Thank... See more

Rated 4 out of 5 stars

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... See more


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market
  4. Car Dealer
  5. Car Finance and Loan Company

About DriveTime Car Sales - Roundrock

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, United States

  • 15123822626
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4.3

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.3

All reviews

(52)

2,739 reviews in the last 12 months

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Rated 5 out of 5 stars

Way to go DriveTime Roundrock

Way to go DriveTime Roundrock, Texas!! My salesman Mr. Terrell made it happen for me! I was so skeptical of buying a car again when you’re a female afraid of what may be sold to you so I stepped out on faith and I was sold a great car! Mr. Terrell was transparent with me and I am very pleased with my new car! I absolutely Love it and would come there again!! Thank you Mr. Terell at DriveTime Roundrock, Texas! You Guys Rock!! 🎸 ❤️🙏🏽💚💜

Thank you,
Wanda McKinley

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Jorge was amazing! Very helpful and knowledge from initial contact.

October 10, 2026
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

We are grateful to have you as a valued DriveTime customer Brianna. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I was skeptical before I arrived that…

I was skeptical before I arrived that the price you see online is the actual price you pay. But it is true. The whole process took about an hour from the time I showed up and took two test drives and decided on a vehicle. The paperwork was quick and painless. And my sales person Terrill did an excellent job.

August 30, 2026
Rated 5 out of 5 stars

Art was a great help during our…

Art was a great help during our experience today. He helped us and explained everything well! Was very kind and welcoming through the process! Made sure every want or need we had was fulfilled! Thank you Art for making our experience as easy as possible!

August 13, 2026
Unprompted review
Rated 2 out of 5 stars

Terrible Inventory and reluctance to…

Terrible Inventory and reluctance to totally satisfy company.

June 26, 2026
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 1 out of 5 stars

Save your time save your money

Save your time save your money. I got a vehicle from them and already had to put it in the shop before I even made my first payment before I even get my registration sticker. I already had to put it in the shop twice. The second time was because of the transmission going out I get it back and the whole front of the car is vibrating so bad you can’t keep your foot on the pedal. I had a rental car that I had to pay for and I’m not gonna see none of that money back, which is ridiculous cause I had to pay $1800 on a vehicle that I didn’t need to pay for one or I shouldn’t have. I could’ve wouldn’t got me another vehicle with that money. They’re not helpful. They will sell you a piece of shit car and not do anything about it so don’t waste your time your money I wouldn’t. I wish somebody would’ve told me that.

April 19, 2026
Unprompted review
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Thank you for leaving your review, Stephanie Weitzel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Jorge was patient and very helpful and…

Jorge was patient and very helpful and k knowledgeable. I would definitely be referring my friends and family m. Thank you Jorge!

December 6, 2025
Unprompted review
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Hello Rebekah Ortiz, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Malcom and Jacob made the whole…

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Drivetime to all my family and friends.

October 27, 2025
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

We are grateful to have you as a valued DriveTime customer Mary. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 1 out of 5 stars

Lemon Tree

Nothing but high mileage LEMONS!!!

Retired rental cars will not outlive a 6 year note!!!!!!!!

October 27, 2024
Unprompted review
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Sales representatives handled my…

Sales representatives handled my situation in a very professional way all the representatives were attentive to with my needs were in reference to purchasing an automobile. I’m impressed with the professionalism

October 4, 2025
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

We appreciate you sharing your experience with us, Gregory Richardson. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jorge was an amazing Rep

Jorge was an amazing Rep, quick easy process, very friendly

September 23, 2025
Unprompted review
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Hello Reggie Brown, Thank you so much for taking the time to review your visit at our Roundrock DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Just the right vehicle

Jorge was very professional and was there to make sure I found the right vehicle for me. Made sure is was safe for my travels and for my child. Thank you Jorge from DriveTime Round Rock

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish Jorge Silva…

From start to finish Jorge Silva exceeded our expectations in purchasing our next vehicle. His customer service was Exceptional. I recommend you go see him at the Round Rock location.

September 15, 2025
Unprompted review
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

We appreciate the 5-star rating you submitted, Rose. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jorge was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 3 out of 5 stars

Danielle and Art were both very…

Danielle and Art were both very helpful. When we took the vehicle out for a test drive we discovered an oil leak. Vehicle was sent to a Firestone in Round Rock for repair. Took two weeks to “repair “. Picked up the vehicle on CT a Saturday. Driving to work there was an alarm sounding off to shut the car off due to low oil pressure. Put 4 quarts of oil in and continued to work. Major oil leak. Was told to take to a Firestone in Leander. Oil found to be leaking from Turbo. Bolts missing from Turbo and other things missing. Another week without a vehicle. Hopefully it’s fixed.

July 19, 2025
Unprompted review
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Thank you for leaving your review, David. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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