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DriveTime Car Sales - Roundrock Reviews 45

TrustScore 4 out of 5

4.0

2335 N Interstate 35 Frontage Rd, 78664 Round Rock, TX, US


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See what reviewers are saying

Rated 4 out of 5 stars

Colby did a great job of helping us get the car purchase taken care of in Round Rock, Texas. The car was clean inside and out. Unfortunately, the very next day the AC went out on the car and we knew w... See more

Rated 5 out of 5 stars

Danielle helped me from the moment I entered. She didn’t beat around the bush with anything and let me know my options for coverages. She was so very sweet and made my experience feel personalized and... See more

Company replied

Rated 5 out of 5 stars

Ryan was absolutely amazing. He was patient with me let me take my time to think over my choices and presented me with all my options. His customer service went above and beyond. Not to mention very k... See more

Rated 5 out of 5 stars

Malcom and Jacob made the whole experience from beginning to end getting the right vehicle for me. The process was informative, easy and inviting. Felt like talking to a friend. I would recommend Driv... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Roundrock

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2335 N Interstate 35 Frontage Rd, 78664, Round Rock, TX, United States

  • 15123822626
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4.0

Great

TrustScore 4 out of 5

45 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I was sold lemon and no I have to pay…

I was sold lemon and no I have to pay out of pocket. I would give you guys a zero if I could. I will never do business with drivetime again or refer anyone to drivetime

October 17, 2022
DriveTime Car Sales - Roundrock logo

Reply from DriveTime Car Sales - Roundrock

Hello Patrick,

Thank you for reaching out. We apologize for your experience. We would be happy to help address the concerns you have.

To best assist, please contact our team, Customer Relations, at (888) 290-0148, and a representative will be glad to assist.

Sincerely,

DriveTime Customer Relations

Rated 5 out of 5 stars

Thank you Malcolm!

Malcolm was super helpful at getting me into my new car! He worked with my budget to help me find the best vehicle for me. All while being friendly and attentive. He really went above and beyond and made the whole experience as smooth as possible.

August 20, 2022

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