Drive Time employee Tim was very insightful. Over process of purchase of my 2024 Hyundai Elantra. He made every effort to be sure I knew about the car extended warranty offered an finance options ava... See more
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My beloved 1995 Honda Odyssey van was "totaled" by several deer which crashed into me recently. I was thrilled when Andrew Ferguson showed me a 2014 Honda Odyssey van at DriveTime! One test drive co... See more
Chris was very helpful in our car buying process! Highly recommend him for your car purchase in the Salem, VA area!
Company replied
I went in to buy a Dodge Charger. Unfortunately the down payment was more than the estimate online. Timothy worked very hard to get me into a vehicle at the down payment I expected. I am very ha... See more
Company details
About DriveTime Car Sales - Salem
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1354 E Main St, 24153, Salem, VA, United States
- 15402518101
Discover DriveTime
4.6
Excellent
29 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Drive Time employee Tim was very…
Drive Time employee Tim was very insightful. Over process of purchase of my 2024 Hyundai Elantra. He made every effort to be sure I knew about the car extended warranty offered an finance options available. Great experience. 👍 salem.virginia
May 13, 2026
Chris was very helpful!
Chris was very helpful in our car buying process! Highly recommend him for your car purchase in the Salem, VA area!
May 1, 2026
Unprompted review
Reply from DriveTime Car Sales - Salem
We are grateful to have you as a valued DriveTime customer Audrey. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Excellent customer service
Excellent customer service, Chris at the Salem, Va location was wonderful and highly recommend.
April 29, 2026
Unprompted review
Reply from DriveTime Car Sales - Salem
Hello Wallace Coleman, Thank you so much for taking the time to review your visit at our Salem DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Chris was very pleasant and through…
Chris was very pleasant and through with the sale of my truck. I am very pleased with the whole experience! He rocks!
April 24, 2026
Unprompted review
Very thorough with the information and…
Very thorough with the information and helped me buy the right vehicle for me, very polite, and welcoming.
April 17, 2026
Unprompted review
Great experience!!
I went in and dealt with the most amazing and professional staff possible. They had my husband and I in and out with exactly what our family needed. Thank you DriveTime.
March 26, 2026
Unprompted review
Highly Recommend!
Prosses was easy, they worked really hard to get me approved,very friendly.
January 16, 2026
Excellent experience in buying a vehicle
My experience at drivetime was excellent, my sales person Chris was very knowledgeable in explaining all the procedures, cost and warranties, he was very helpful on helping to pick out the right vehicle for my needs. I would definitely go back and buy another car in the future from them.
December 21, 2025
Reply from DriveTime Car Sales - Salem
Thank you so much for your kind words, Peter. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Chris very knowledgeable explained…
Chris very knowledgeable explained everything very well patient and timely great experience would highly recommend Chris at drivetime
December 12, 2025
Unprompted review
Great personality of Robert my salesman
October 30, 2025
Unprompted review
GREAT REP
Great rep. Awesome salesman, helped me with everything I needed. All while making the process painless. Thanks Chris
October 17, 2025
Unprompted review
Reply from DriveTime Car Sales - Salem
We appreciate you sharing your experience with us, Lacy. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Chris was able to create that for you!
Thank you,
DriveTime Customer Relations
Amazing job very professional staff got…
Amazing job very professional staff got me through all processes easy especially chris
October 10, 2025
Unprompted review
Everyone at the Salem location was…
Everyone at the Salem location was wonderful
October 10, 2025
Unprompted review
What went Wrong????? What !!!
What went Wrong I got a car it has been last month and I’ve had it in the shop the majority of the time than I have driven it!!!!!! I think that this is A Shame Before The Good Lord yeah Drive Time u drive for a short time with drive time Facts!!!!!Il I’ve missed time from work because of no transportation Just the other day was driving and smoke started from the back and then the front so this is the 3rd to 4th time having car in the shop but they still want Car Payment Very Un Happy Beware!!!!!!!
August 12, 2025
Reply from DriveTime Car Sales - Salem
Thank you for leaving your review, Katina Moss. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Generous
I called and they answered the question asked and I was happy with respond .
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Salem
Thank you for leaving your review. We love hearing that you were pleased with your experience at Salem DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
We were not looking to purchase a new…
We were not looking to purchase a new vehicle but due to an accident it was a necessity. Tim made the whole process easy peasy.
June 16, 2025
Unprompted review
Reply from DriveTime Car Sales - Salem
Thank you so much for your kind words, Sarah. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Salem
Thank you so much for your kind words, Zakary. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Great Experience
Timothy was great to work with. He took him time to make sure he had all the necessary paperwork together and was very knowledgeable about the car. He was very helpful with everything and I would definitely recommend your establishment to anyone and everyone.
May 29, 2024
Drive Time in Salem
Drive Time in Salem, VA is the place to go when in need of a vehicle! Everyone is great and fun to be around. Kelsey S helped make sure I left with a vehicle that day. This isn't my first experience with this dealership, it's my second, so that should speak volumes. I have no complaints. GO SEE KELSEY OR JUST GO TO DRIVE TIME AND SEE THEM!!!
April 6, 2024
Unprompted review
There was a small hiccup in the…
There was a small hiccup in the beginning but overall it was a good experience and they were the only ones to give me a car as income and not credit score is the main basis that they go by!!
January 12, 2024
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