Drive Time employee Tim was very insightful. Over process of purchase of my 2024 Hyundai Elantra. He made every effort to be sure I knew about the car extended warranty offered an finance options ava... See more
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My beloved 1995 Honda Odyssey van was "totaled" by several deer which crashed into me recently. I was thrilled when Andrew Ferguson showed me a 2014 Honda Odyssey van at DriveTime! One test drive co... See more
Chris was very helpful in our car buying process! Highly recommend him for your car purchase in the Salem, VA area!
Company replied
I went in to buy a Dodge Charger. Unfortunately the down payment was more than the estimate online. Timothy worked very hard to get me into a vehicle at the down payment I expected. I am very ha... See more
Company details
About DriveTime Car Sales - Salem
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1354 E Main St, 24153, Salem, VA, United States
- 15402518101
Discover DriveTime
4.6
Excellent
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Shady, unethical business
I found my car, set my terms, and purchased the car. Presented all of the paperwork that was requested, including verification of income. Got a phone call 2 weeks later telling me that more paperwork was required. I took everything to Drivetime the same day. Made my first payment 3 days early. A week later I received a phone call from the lender that my loan had been cancelled and the vehicle was going to be repossessed because Drivetime never sent them the extra paperwork that I had dropped off. Now they’re holding my down payment and first car payment for 3 months. So I’m out a car and over $2000 because of a screw up on their end.
September 5, 2023
Unprompted review
Reply from DriveTime Car Sales - Salem
Thank you for providing us with your feedback regarding your experience with our Salem location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
It was a great and very easy…
It was a great and very easy experience, went in Friday evening to look and drove away Saturday morning! Very friendly and helpful group of people, highly recommended and would definitely recommend DriveTime
September 11, 2023
Tim ,Kelsey & Andrew
Tim Kelsey & Andrew made buying my first car as Smith as possible. They were frie dly accommodating, knowledgeable and most importantly to me they were patient and didn't pressure .e into choosing one vehicle or another I couldn't have been more pleases Def give them 10 out of 10 Salema Virginia locations crew were phenomenal
August 16, 2023
Exceeded expectations
Kelsey gave me many options to choose from and I was able to test drive a couple different cars to see which one was the right one for me
June 27, 2023
Kelsey was awesome answering every…
Kelsey was awesome answering every question we have, made jokes to make sure we was comfortable and felt welcomed. Would buy another vehicle from Drivetime again
June 21, 2023
Exceptional customer service
I went in to buy a Dodge Charger. Unfortunately the down payment was more than the estimate online.
Timothy worked very hard to get me into a vehicle at the down payment I expected. I am very happy with my Cherokee Limited.
Drivetime and Timothy have earned s lifelong customer based on his hard work.
May 2, 2023
I was able to drive my car home the…
I was able to drive my car home the same day, and after closing hours👍🏽
April 3, 2023
1995 Honda Odyssey Van to a 2014 Honda Odyssey Van!
My beloved 1995 Honda Odyssey van was "totaled" by several deer which crashed into me recently. I was thrilled when Andrew Ferguson showed me a 2014 Honda Odyssey van at DriveTime! One test drive convinced me that fate had put it on the lot just for me! Andrew showed me all the "bells and whistles" (a lot had been added to the 2014 van which I did not have on the 1995 van). I'll be recommending DriveTime to anyone looking for a good buy.
February 13, 2023
Excellent service and great in an out…
Excellent service and great in an out time. Straight to the point and no beating around the bush.
June 9, 2022
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