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DriveTime Car Sales - Sanford Reviews 

44
TrustScore 4.5 out of 5

4.6

3575 N US Highway 17-92, 32773 Sanford, FL, US


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Rated 4 out of 5 stars

They had the car I wanted. However, I am not giving up a 5-star rating, because I found they could be more flexible. They have a no-haggle policy, which i think can be twisted or be able to make it... See more

Rated 4 out of 5 stars

Brad was really good. Only a few things, maitenence light was on and overdue. Needs oil change, etc. vehicle wasn’t detailed, tail lights out. I feel like for the price you pay for the vehicles, these... See more

Rated 5 out of 5 stars

Brad and Greg were absolutely wonderful and attentive. Greg provided us with the car we were looking for and his customer service skills are A+ Brad the manager greeted us upon arrival with a smile an... See more

Company replied

Rated 5 out of 5 stars

My salesman (Frank Craven) walked me through the process in an honest and professional manner.He answered all my questions and guided me in making decisions.Drive time has so far met and exceeded my e... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Sanford

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3575 N US Highway 17-92, 32773, Sanford, FL, United States

  • 14073244440
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4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.6

All reviews

(44)

3,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Great sales person.

Great sales person.

September 8, 2024
DriveTime Car Sales - Sanford logo

Reply from DriveTime Car Sales - Sanford

Thank you for taking the time to share your DriveTime experience, Isaac. We love to hear that our sales team provided a great car-buying experience for you at our Sanford DriveTime!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

Buyer beware nothing but BS lieing people.

This company is full of nothing but lies. They tell you that you are pre-qualified and get you to come in. I went in on a Monday talked with the salesman. I told him that I couldn't do a deal until Wednesday when my check comes. Told him that I was on SSI and how much I made. He said everything was good. Went back on Wednesday and this time I saw a saleslady. When she looked at everything she said that I didn't qualify for a deal without a co buyer. That I don't make enough money. Ask her why her co worker said everything was good. She said she didn't know. Very poor company in my eyes. Even there website is full of nothing but lies.

August 21, 2024
Unprompted review
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Reply from DriveTime Car Sales - Sanford

Thank you for sharing your review with us and showing interest in purchasing through DriveTime. We provide terms specific for each customer for every vehicle on DriveTime.com to ensure a personalized experience. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to further assist.

Rated 5 out of 5 stars

Was very easy experience

Was very easy experience. From start to finish. Not like hours and hours at other dealerships. Maybe doing a soft pull before Iwent so I knew what I would qualify for? I liked checking everything off on the car too to make sure everything was working before I signed the papers

August 16, 2024
Rated 5 out of 5 stars

No hassle

My experience was great from the time we walked in until the time we left... Any questions that we had were answered fully! The part I loved the most was it was HASSLE FREE and everything you seen online is the same in the office no gimmick's , no sales pitches, heavy credit hits and we didn't feel rushed or pressed! Recommend this place 100 percent

August 15, 2024
Rated 5 out of 5 stars

Happy Drivetimer

Lelitza from the Sanford store was courteous, professional and knows how to do her job. She had me out of there with my new car in no time. I'm a happy DriveTimer! Vanessa B.

August 7, 2024
Rated 2 out of 5 stars

Poor car salesmanship

When I purchase the car, I’m trying to add it to my insurance policy there at the lot. The insurance company informed me that there was two open recalls on the car and that they couldn’t insure it properly. until I got the recalls taken care of and when I confronted the salesman about it, he said there was nothing he could do about the recalls that I would have to take it to the dealer to have it done. I wasn’t too comfortable at all about driving it off the lot without proper insurance, and in my opinion, the car should be looked at closer and if recalls need to be done, it should be done before the cars are put on the lot to be sold. Also, the salesman said that not all insurance companies look at the recalls that I should try somewhere else. Well, I’m sorry, but I don’t have those other insurance companies.

August 1, 2024
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Reply from DriveTime Car Sales - Sanford

Thank you for your feedback. We provide a Recall Acknowledgement during contracting, which indicates any open recalls on your vehicle at the time of sale that needs to be performed at an original manufacturer’s location. You can visit www.nhtsa.gov to get additional details about any vehicle recalls. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 1 out of 5 stars

If I didn’t have to put that star I…

If I didn’t have to put that star I wouldn’t of put that one I didn’t even have my vehicle a month yet and already giving me problems when you call up there they are sending you to another company to deal with the problem the keys work when it wants to it is saying now I need a oil change it’s vibrating like crazy and the odometer is skipping on the mileage they sold me a straight lemon it’s I should’ve just left that dealership when the car I originally picked out didn’t start when I went to test drive it. You guys knew this was a lemon but sold it anyway stay away from this place because if something is wrong you are on your own to fix it I’m not even thirty days in yet my first carnite is not even due!

March 22, 2024
Unprompted review
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Reply from DriveTime Car Sales - Sanford

Thank you for leaving your review, Aisha. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Service was amazing

Service was amazing. Don’t remember the salesman, but he was very kind polite with the extra mile to make it work. Awesome gentlemen.

February 12, 2024
Rated 5 out of 5 stars

My Experience at DriveTime

My first time at DriveTime, but I will be back.
DriveTime is less stressful than visiting other dealerships where they make you wait 20-30 mins to see/talk to someone about a car, make an offer, and then also wait another 30 mins so the person can 'go upstairs and check with my Boss’ ~equally absurd and disrespectful. Then, an additional wait to see if you ‘qualify’ for financing.

Everything and everyone on the Sanford team since the second I walked in was helpful, professional, and courteous. Matt and Julius helped me find a car I liked, get the paperwork approved, and get things signed; and then above and beyond, Brad helped me with my registration and plate. Follow-up phone calls and emails.

I was able to sell my car to DriveTime and that helped with my down payment. Lastly, I am rebuilding my credit and DriveTime not putting a ‘hard hit’ inquiry on my credit report helps me in my goal to increase my credit score.
Thank you DriveTime!

May 5, 2023
Unprompted review

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