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DriveTime Car Sales - Shreveport Reviews 

44
TrustScore 4 out of 5

4.1

1355 East Bert Kouns Industrial Loop, 71105 Shreveport, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

The staff was friendly,helpful and courteous! Our salesman,James Salvucci,went the extra mile to help us! The Lord just lead us to Drive time and so grateful that He did! Will definitely be recommendi... See more

Rated 5 out of 5 stars

They Have Awesome Customer Service. They Make The Process Of Buying A Car Or Leases A Car Sooo Much Easier And Better . I Greatly Appreciate All The Hard Work , Laughs And Over All Smiless. The Welco... See more

Company replied

Rated 1 out of 5 stars

I drove 4 hours to the Dealership. Requested that I know all the information and have everything ready when I arrive. We get to Insurance & I had just purchased a new policy with the vehicle I’m buyi... See more

Company replied

Rated 5 out of 5 stars

My man Josh really made this experience easy and affordable for someone with alot of questions and uncertainty. Nice friendly atmosphere as soon as you come in and also quick to help EVERYONE as soon... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Shreveport

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1355 East Bert Kouns Industrial Loop, 71105, Shreveport, LA, United States

  • (318) 800-9917
Promotion box for DriveTime Car Sales - Shreveport

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Shop every car with your personalized terms!

4.1

Great

TrustScore 4 out of 5

44 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(44)

3,553 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding professionalism

Drivetime provindes an outstanding experience while shopping for a new vehicle. My salesperson (daniel), went above and beyond when it came to explaining things.. he was very understanding and patient. I would recommend drivetime to anyone shopping for another vehicle

October 20, 2023
Rated 1 out of 5 stars

Scam

The purchase experience was wonderful. The aftermath, not so much. 14 days into ownership, the check engine light came on. The only place "authorized", within driving distance of my house, by their in-house SilverRock warranty company, couldn't do the unnecessary testing that SilerRock required for the claim. Took it to a dealership, per SilverRock's requirement. And now it's still not fixed and all claims are closed. SilverRock's "customer service" is a joke. They won't call people, text only. This is an absolute scam. DO NOT BUY FROM HERE!!

September 26, 2023
Unprompted review
DriveTime Car Sales - Shreveport logo

Reply from DriveTime Car Sales - Shreveport

Thank you for leaving your review, Amanda. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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