They Have Awesome Customer Service. They Make The Process Of Buying A Car Or Leases A Car Sooo Much Easier And Better . I Greatly Appreciate All The Hard Work , Laughs And Over All Smiless. The Welco... See more
Company replied
Location
Switch location1355 East Bert Kouns Industrial Loop, 71105 Shreveport, LA, US
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See what reviewers are saying
My man Josh really made this experience easy and affordable for someone with alot of questions and uncertainty. Nice friendly atmosphere as soon as you come in and also quick to help EVERYONE as soon... See more
Fred at DriveTime Shreveport was extremely great. He stayed after hours and waited on me to travel from Jackson, Ms to Shreveport. His persona and attitude is top tier. I am so glad I had him as a sa... See more
Company replied
What made my experience with drive time great was the sales man he. Every question I had he answered. Then he let us test drive the car before running my credit in case we didn’t like the way it drove... See more
Company details
About DriveTime Car Sales - Shreveport
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1355 East Bert Kouns Industrial Loop, 71105, Shreveport, LA, United States
- (318) 800-9917
Discover DriveTime
4.1
Great
43 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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Ridiculous Rules & 4 1/2 hour drive wasted.
I drove 4 hours to the Dealership. Requested that I know all the information and have everything ready when I arrive. We get to Insurance & I had just purchased a new policy with the vehicle I’m buying. They proceed to tell me my newly purchased policy with the vehicles vin number on it was not sufficient. That I’m sorry we can not move forward. After driving 4+ hours. This information should have been discussed & disclosed. I was turned away because the lender was not on my insurance binder as lien holder. The communication at this store is an absolute joke.
May 17, 2026
Reply from DriveTime Car Sales - Shreveport
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Reply from DriveTime Car Sales - Shreveport
Thank you so much for your kind words, Ke. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
A SCAM!
Everyone there was absolutely friendly, no doubt about that. The real problems are the cars. DO NOT BUY cars from DriveTime!!! They’ll sell anybody a car who has a down payment. I haven’t had my car a year yet and it’s already been in the shop 2 times and is now in the shop a 3rd time. They sell you all these high warranties because THEY KNOW these cars are terrible. This 3rd time around and my warranty won’t pay for any of it, because they say it’s not covered. This place is a scam! I have a total of over $1200 in repairs I have to pay out of my pocket, and there are more problems with my car besides what it went in for, is what I was told by the repair shop this morning. I read all the fine print of my contract the 1st time it went in and I WAS HOT MAD. I’m paying $600 a month for a $15k car and with all the warranties and interest fees…is a total of over $45,000 😡
YOU MAKE THE DECISION!
May 14, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you for leaving your review, Alexis Page. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
You’ll worker Katie was the best of the…
You’ll worker Katie was the best of the best!! She helped me an 2 others what we were looking for and everything went fantastic!!! She’s one of the Best
March 14, 2026
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you so much for your kind words, Kaliyah. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Justin Winams was awesome with serving…
Justin Winams was awesome with serving me today!
January 13, 2026
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Hello Karonski Lincoln, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Purchased a 2023 Ford Edge in the…
Purchased a 2023 Ford Edge in the Shreveport location. James was a huge help and made the sale go well!
January 10, 2026
Unprompted review
Reply from DriveTime Car Sales - Shreveport
We are grateful to have you as a valued DriveTime customer Heather. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Awesome experience
Awesome experience. Mr. Justin worked well with me and made sure I understood all my options. He was very knowledgeable and made sure I got the best deal! Great work!
January 10, 2026
Unprompted review
I bought the car yesterday and it's…
I bought the car yesterday and it's broken down already and can't fix it till next week so I'm now without a car
December 27, 2025
Reply from DriveTime Car Sales - Shreveport
Thank you for leaving your review, Sean Swearengin. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Great job from whole staff
Great job from whole staff. I will be back to purchase soon
November 7, 2025
Unprompted review
Attitude,respect level and courtesy
Attitude,respect level and courtesy
October 10, 2025
Unprompted review
They did amazing and are very oatient
October 10, 2025
Unprompted review
One word
One word: Katie!! She made it an amazing car buyingexperience!
October 7, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Hello Courtney Woodard, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Drivetime in Shreveport A+++
My man Josh really made this experience easy and affordable for someone with alot of questions and uncertainty. Nice friendly atmosphere as soon as you come in and also quick to help EVERYONE as soon as they walk in the door.
October 3, 2025
Unprompted review
James was awesome made the car buying…
James was awesome made the car buying experience a breeze!
September 12, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you for taking the time to leave a review, Miracle! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Shreveport
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Shreveport
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Great job to whole staff they were so…
Great job to whole staff they were so nice I’ll be back to purchase and we invite others thank you thank you
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you so much for your kind words, Alexis Mcneal. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Shreveport
I am thrilled to hear you had a great buying experience at our Shreveport DriveTime location! Have a wonderful day!
-DriveTime Customer Relations
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