I drove 4 hours to the Dealership. Requested that I know all the information and have everything ready when I arrive. We get to Insurance & I had just purchased a new policy with the vehicle I’m buyi... See more
Company replied
Location
Switch location1355 East Bert Kouns Industrial Loop, 71105 Shreveport, LA, US
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See what reviewers are saying
They Have Awesome Customer Service. They Make The Process Of Buying A Car Or Leases A Car Sooo Much Easier And Better . I Greatly Appreciate All The Hard Work , Laughs And Over All Smiless. The Welco... See more
Company replied
My man Josh really made this experience easy and affordable for someone with alot of questions and uncertainty. Nice friendly atmosphere as soon as you come in and also quick to help EVERYONE as soon... See more
Fred at DriveTime Shreveport was extremely great. He stayed after hours and waited on me to travel from Jackson, Ms to Shreveport. His persona and attitude is top tier. I am so glad I had him as a sa... See more
Company replied
Company details
About DriveTime Car Sales - Shreveport
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
1355 East Bert Kouns Industrial Loop, 71105, Shreveport, LA, United States
- (318) 800-9917
Discover DriveTime
4.1
Great
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DriveTime Car Sales - Shreveport
I am thrilled to hear you had a great buying experience at our Shreveport DriveTime location! Have a wonderful day!
-DriveTime Customer Relations
Josh was great and helpful
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
katie made my experience with drive…
katie made my experience with drive time amazing & fun she is the absolute best!
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
I had a great experience the workers…
I had a great experience the workers very kind and got me the vehicle I wanted
September 4, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Hello Cobe Clemons, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
DO NOT BUY FROME THEM!!!!
DO NOT BUY FROME THEM!!!!! Drivetime sold my son a car they would not stand behind the problems that were wrong with it. The right front wheel is falling off, the sub frame is bent.. It has been an accident now my son is stuck paying for a car that he cannot drive
August 1, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you for leaving your review, Pamela. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
I purchased a car 2 months ago and…
I purchased a car 2 months ago and started having problems a month later. Went and got it diagnosed and had almost 30 codes pop up! Horrible! How can you sell a car like that!
May 16, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you for leaving your review, Labrittany Sheppard. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Justen was God sent
Justen was God sent. He was very knowledgeable and he took his time to help me understand everything.
Thanks Justen
June 9, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Thank you for taking the time to leave a review, Frances! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
The whole staff was amazing
The whole staff was amazing, but especially my salesman Joshua! Very kind and helpful!
May 13, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
Hello Elizabeth, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Promt service
Promt service, many options and flexibility friendly service
February 27, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
We are grateful to have you as a valued DriveTime customerMahriah. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Patience
Justin, Sheena, and Fred are great. It took sometime and patience for everything to work out for me. And they stayed Friendly, Helpful, and very Professional in making sure I got the vehicle I wanted.
February 4, 2025
Reply from DriveTime Car Sales - Shreveport
Thank you for sharing your feedback with us Sabrina.
We're thrilled to know you had a positive buying experience with Justin/Sheena and Fred while at our Shreveport DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Justin was the best SALESGUY EVER!!!!He…
Justin was the best SALESGUY EVER!!!!He stayed over to seal the deal. He was thorough and very professional in explaining the buying process. I have referred him to many.
Sheena was also a classy blast. She had a sweet spirit. Thanks for Everything.
January 17, 2025
Unprompted review
Reply from DriveTime Car Sales - Shreveport
We appreciate the 5-star rating you submitted, Tracie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Justin and Sheena were able to create that for you!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Shreveport
Thank you for sharing your feedback with us, Chantavia Smith.
We're thrilled to know you had a positive buying experience while at our Shreveport DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
The Most Compassionate People Ever
They Have Awesome Customer Service. They Make The Process Of Buying A Car Or Leases A Car Sooo Much Easier And Better . I Greatly Appreciate All The Hard Work , Laughs And Over All Smiless. The Welcome Was Warm & Home Giving . I Thank All Employees Of The Shreveport Branch . May God Bless You All .
October 2, 2024
Reply from DriveTime Car Sales - Shreveport
Thank you for leaving your review, Ceyara. We love hearing that you were pleased with your experience at Shreveport DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Fred at DriveTime Shreveport
Fred at DriveTime Shreveport was extremely great. He stayed after hours and waited on me to travel from Jackson, Ms to Shreveport. His persona and attitude is top tier. I am so glad I had him as a salesman. He really made the car buying experience easy. Fred was very thorough and took his time articulating everything for purchasing the vehicle. He will keep you smiling and laughing like he’s known you for years. I would give him a 10/10 but they only have 5 stars. I would definitely look him up again when I’m in the market to purchase a new vehicle and send people his way. Fred was very professional, very humble, very vibrant and very demure!!
Thanks again Fred for making it a great purchasing experience.
September 3, 2024
Reply from DriveTime Car Sales - Shreveport
Thank you for taking the time to leave a review, Juanita! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Great Experience
Our experience with Drive Time was the easiest car purchase I have ever made! Our Salesman, Fred (Frederick) was the best! I would recommend Fred and Drive Time to anyone that was in the market for a used car!
July 29, 2024
STAY AWAY!!
the car I was going to buy was sold before I got to the store even though set up a appointment and was told they took the car off the listing. There was no inspection sticker on the car and I go pulled over on my way home because of that.
July 17, 2024
Reply from DriveTime Car Sales - Shreveport
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
The service great
March 28, 2024
Quick and easy!
February 4, 2024
What made my experience with drive time…
What made my experience with drive time great was the sales man he. Every question I had he answered. Then he let us test drive the car before running my credit in case we didn’t like the way it drove he told us about all the things they have available.
January 19, 2024
Outstanding professionalism
Drivetime provindes an outstanding experience while shopping for a new vehicle. My salesperson (daniel), went above and beyond when it came to explaining things.. he was very understanding and patient. I would recommend drivetime to anyone shopping for another vehicle
October 20, 2023
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