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DriveTime Car Sales - Tyler Reviews 

49
TrustScore 4 out of 5

4.2

3227 S SW Loop 323, 75701 Tyler, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

My wife and I were experiencing a very difficult situation with the total loss of my truck due to fire. I reached out to Drivetime in Tyler, Tx and met two of their representatives, Mr. Kyle Blackman... See more

Rated 5 out of 5 stars

The folks at tyler ,tx location were amaziing from start to finish. Miguel and Draylon( please forgive if i spelt it wrong) they made the experience smooth and stress free. Ms. Jones that finished up... See more

Company replied

Rated 5 out of 5 stars

My experience at drive time was very quick and professional. After speaking with them over the phone prior to my visit every promise made was kept. The salesmen were able to get me in a car that was w... See more

Rated 5 out of 5 stars

Miguel was very friendly, patient and helpful. I came in with one vehicle in mind but left on something I’m loving.


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Tyler

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3227 S SW Loop 323, 75701, Tyler, TX, United States

  • 19035086220
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4.2

Great

TrustScore 4 out of 5

49 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(49)

3,579 reviews in the last 12 months

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Rated 1 out of 5 stars

Drive time in Tyler is sorry

Drive time in Tyler is sorry. They sold me 2 cars that are not worth the money they sold them for.one is out of alignment and the second has ac problems and check engine light. Yes you may have it inspected but the work that needs to be done is never done. Buy it cheap sell it high without spending money on them

August 13, 2023
Unprompted review
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Reply from DriveTime Car Sales - Tyler

Thank you for leaving your review, Thomas. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

If you're looking for a great car and…

If you're looking for a great car and at great price, go to Drivetime here in Tyler. Not only did I get amazing customer service I got a clean ride. I liked that the whole team works together. Deantae, Destiny, Maguel, and the Donte the manager all helped me with my questions. I'm a hand full! Not once did I feel like I was being sold something out of my budget. They worked with me on my not so good credit and got me driving away happy. So please before you sing a contract on a new ride come say hi to this team. They will blow you out of the water with their prices, selections of vehicles and their hospitality.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

I don't know the lady's name that…

I don't know the lady's name that helped me but she was extremely courteous. I work nights and was exhausted when I got there but it took about an hour and I had a vehicle. I was approved online. Many car places say that and you get there and you're paying way more than you thought you would. This place isn't like that. My car has a 5 year warranty included with the payment, drives great, and I have a lot of extra money in my pocket. I brought extra money because I wasn't sure. I'm going to pay this one off then get another

February 6, 2023

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