Banner for DriveTime Car Sales - Union City

DriveTime Car Sales - Union City Reviews 

55
•
TrustScore 4 out of 5

3.9

4295 Jonesboro Rd, 30291 Union City, GA, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What made my experience great at drive time is that my approval was easy and the paperwork process was fast. My salesman Aramis was very professional, kind, great smile and very knowledgeable of each... See more

Rated 1 out of 5 stars

Purchased a 2021 VW Atlas with $3200 down payment in February. They sold it to me with dirty oil and bad tires that I had to replace and the S.O.S system was malfunctioning and would not go off causin... See more

Company replied

Rated 5 out of 5 stars

Bria smith over at union city location was very professional and had great customer service in helping me with my needs. Bria was very patient and understanding. I will definitely refer bria to someon... See more

Rated 5 out of 5 stars

I really enjoyed the process of buying my car with drivetime!!!!! It was as comical, comfortable and easy!!! I worked with Candice at the Stone Mountain Ga location. She was very knowledgeable and fri... See more

Company replied


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market
  4. Car Dealer
  5. Car Finance and Loan Company

About DriveTime Car Sales - Union City

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 4295 Jonesboro Rd, 30291, Union City, GA, United States

  • 14046698319
Promotion box for DriveTime Car Sales - Union City

Discover DriveTime

Shop every car with your personalized terms!

3.9

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(55)

2,758 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I should have known better than to…

I should have known better than to believe the pre approval "see your terms"! Took off work early and drove a hour and a half just to be told i had to have co signer. The website said I was approved on any car, but nothing about a cosigner. The sales lady was not very helpful at all. Very, Very disappointed!

January 16, 2025
Unprompted review
DriveTime Car Sales - Union City logo

Reply from DriveTime Car Sales - Union City

We appreciate your feedback, Edward Hamby. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the moment that I walked thru the door! Process was quick & easy!

September 5, 2024
DriveTime Car Sales - Union City logo

Reply from DriveTime Car Sales - Union City

Thank you for sharing your feedback with us, Edreana Carter.
We're thrilled to know you had a positive buying experience while at our Union City DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

James R

Bria was great. She made the experience fast, easy and to the point.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

My name is Ms.Shameka

My name is Ms.Shameka, and I visited the union city location. I will have to say that Bria was very knowledgeable about helping me find a car that was right for me. She was awesome and I highly recommend anyone to check her out. She will most definitely get you in a car.

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Bria smith over at union city location…

Bria smith over at union city location was very professional and had great customer service in helping me with my needs. Bria was very patient and understanding. I will definitely refer bria to someone who’s looking for a vehicle. Bria is a great asset to the company and she was amazing. Thank you Bria for getting me into my new car.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

The main reason I showed up was the person I talked too , Abree de la Rosa , was perfect and easy talking too convinced me too show up and the person that dealt with me Bria smith in union city was amazing thank you too both of them

April 13, 2024
Rated 2 out of 5 stars

I haven’t had this car a month and the…

I haven’t had this car a month and the check engine light done came on and the car cuts completely off and have to get a jump every other day!!!

February 26, 2024
Unprompted review
DriveTime Car Sales - Union City logo

Reply from DriveTime Car Sales - Union City

Thank you for leaving your review, Monique. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Court

Court, was an amazing salesman! I would recommend him to anyone who is looking to buy a car, in the Union City area.

December 11, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look