What made my experience great at drive time is that my approval was easy and the paperwork process was fast. My salesman Aramis was very professional, kind, great smile and very knowledgeable of each... See more
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Purchased a 2021 VW Atlas with $3200 down payment in February. They sold it to me with dirty oil and bad tires that I had to replace and the S.O.S system was malfunctioning and would not go off causin... See more
Company replied
Bria smith over at union city location was very professional and had great customer service in helping me with my needs. Bria was very patient and understanding. I will definitely refer bria to someon... See more
I really enjoyed the process of buying my car with drivetime!!!!! It was as comical, comfortable and easy!!! I worked with Candice at the Stone Mountain Ga location. She was very knowledgeable and fri... See more
Company replied
Company details
About DriveTime Car Sales - Union City
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
4295 Jonesboro Rd, 30291, Union City, GA, United States
- 14046698319
Discover DriveTime
3.9
Great
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unprofessional terrible communication…
Unprofessional terrible communication one agent tells you one thing another says another makes you up there with no reason but it’s so “easy” tells you the wrong down payment just to get you up there.
December 8, 2023
Unprompted review
Reply from DriveTime Car Sales - Union City
Thank you for providing us with your feedback regarding your experience with our Union City location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Georgia never discussed or advised…
Georgia never discussed or advised payments were set up bi weekly, documents show payment of 302.71 and does not state biweekly
October 24, 2023
Reply from DriveTime Car Sales - Union City
Thank you for the feedback Celia. We pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. Additionally, we offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions about your account terms, please reach out to Bridgecrest Customer Service at (800) 967-8526.
Car Happy
Benzel and Court were very helpful. Overall great experience!
October 3, 2023
Unprompted review
I am very grateful!
I wanted to write the best review on here. I came in today Court greeted me right away and helped me get exactly what I was looking for. I came in worried I would be turned away but I came in was out in no time with my new 2017 ford fushion low miles best deal for my situation. I want to specially thank Court for all the hospitality he sprayed the dirt off the car and freshened it for me. He remained very professional throughout whole process and kept me updated as well to let me know any updates or if he needed anything else from me. Thank you Court for the very smooth and fast one of my best experiences i ever had when shopping for a car I appreciate everything.
September 23, 2023
Unprompted review
Drive Time Stuff Read My Mind
Everyone was great even the new guy. I’m not a writer I would and should write more but my salesperson really was listening and got me on his 1st try. I’m so happy
August 1, 2023
Good but needs improvement
The progress is too long. The sales person pulls cars and complete detailing. Hiring at least two individuals for those services would be wonderful.
April 12, 2023
Court over at the Union City was Great
Court over at the Union City was Great! Very Helpful and Paitent got me back rolling again! Thanks!
April 10, 2023
Unprompted review
Great service
They get you approved,even with challenged credit, now I can rebuild my credit. Thanks!
March 8, 2023
Good customer service
March 4, 2023
The salesman made the car buying…
The salesman made the car buying experience very simple and fast they have a great selection of cars as well the staff is knowledgeable courtesy kind and funny overall it has been one of the best car buying experiences that I have had
February 25, 2023
The great customer service from Georgia…
The great customer service from Georgia Westbrooke
January 13, 2023
Sequan was very professional and great…
Sequan was very professional and great customer service
September 4, 2022
Excellent service.
May 29, 2022
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