A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... See more
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Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... See more
I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... See more
We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... See more
Company details
Written by the company
We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).
Contact info
United Kingdom
- www.drivingtestgenie.co.uk
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Remove the cancellation stress!
Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so brilliant. Within hours we had our 1st offer of a cancellation closer to home. The service is easy to use, customer service excellent and takes all the time consuming stress out of the process. We could not be more pleased.
January 15, 2025
Unprompted review
Quick and efficient
January 7, 2025
Unprompted review
Offered 8 different dates
Offered 8 different dates, fast response to emails.
December 4, 2024
Unprompted review
GREAT RESPONSE FROM THE TEAM
January 3, 2025
Unprompted review
Does as it says and does it well got 2…
Does as it says and does it well got 2 cancellations
January 2, 2025
Unprompted review
Scam
I registered with this app a month ago and haven’t received a single booking since. It feels like a scam—they take your money, but there’s no return on the investment. I’ve tried reaching out multiple times via email, but no one responds. It’s incredibly frustrating, and I hope others don’t fall into the same trap. I’ve already paid and still have no updates or resolution. This has been a terrible experience.
December 31, 2024
Unprompted review
Reply from Driving Test Genie
Hi there. We cannot identify you as a customer from your user name here. We have requested more information from you via TrustPilot. Please can you contact us at support@drivingtestgenie.co.uk so that we can look in to your account specifically and help you wherever we can.
Very easy to set up and simple to…
Very easy to set up and simple to accept new dates
December 20, 2024
Unprompted review
Easier to get a test than some of the…
Easier to get a test than some of the other apps as it does it all for you.
December 20, 2024
Unprompted review
Excellent service got a test 2 months…
Excellent service got a test 2 months earlier
December 18, 2024
Unprompted review
It makes the cancellation booking…
It makes the cancellation booking process very easy and convenient
December 15, 2024
Unprompted review
Fraudulent!! Bad rules for consumers !!
My experience with this company was very bad!!
I saw the ad on the internet and the reviews, it seemed to have good credibility and honesty, but everything starts after the payment.
As soon as I paid for the cancellation request, I immediately sent an email and asked to cancel my subscription and get my money back, because I wasn't going to use the service and I paid and regretted it.
The customer service representative's response was to say that the rules were clear and that they would refund the money after 30 days if I didn't receive any notification to cancel. I immediately responded to GENIE support and requested my refund and the person, pretending not to understand, sent a cancellation date so that they could use this as a service provision and not refund my money.
I paid and sent an email to cancel, it was immediate!!! The company's policy of not listening to the consumer's situation and carrying out the procedure to return the order is terrible.
GENIE, I just want my money back!!!! I don't want the service.
Be careful with this company!!
Leaving a customer satisfied and possibly praising and promoting the service is better than leaving them unhappy.
Throwing away £14.99 to not get the service is very bad!!!
November 28, 2024
Unprompted review
Reply from Driving Test Genie
Hi there Rosi. I cannot see an account for you on our system as I note that you requested your account to be deleted. We do not hold any information on your account and therefore it is not possible for us to comment on any sequence of events, their timing or the order in which they happened. Our policy for refunds is really clear and simple and we observe it so that we can be fair to all of our customers. We are pleased to note that you got a cancellations as they are increasingly hard to find.
No-fuss rebooking
No-fuss rebooking. Instructions were clearly stated all I had to do is wait. They do the job, might not be the dates you are looking for as cancellations are not a guarantee but overall they do what they say.
December 7, 2024
Unprompted review
Having many test cancellations sent…
Having many test cancellations sent before my test date.
September 12, 2024
Unprompted review
It took two days and we've found a test…
It took two days and we've found a test 10 weeks early. Soooo happy!
December 6, 2024
Unprompted review
Paid for test genie £18 and all i get…
Paid for test genie £18 and all i get is waiting on genie its been like this for 3 weeks
November 21, 2024
Unprompted review
Reply from Driving Test Genie
Hi Amy. I have checked your account and can see that you have actually booked a cancellation via our service for 19 November. We then heard from you again on 2 Dec to update your details.
Helpful searching for cancellations
Helpful searching for cancellations
November 28, 2024
Unprompted review
Greta service
These have been great I got a earlier test date because they current waiting times are crazy and these do all the hard work
November 27, 2024
Unprompted review
Test booked within 2 weeks!
Test Genie was easy to set up and tests started coming through quickly. I had a test booked within 2 weeks of signing up.
November 22, 2024
Unprompted review
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