DrugSupplyStore.com Reviews 

Avoid this company. Website doesn’t work well at all and they don’t respond to emails. Had to file a dispute with the bank to attempt refund.

How is this company still in business? I ordered insulin syringes with needles from them a while ago and just now got a package but it's only the needles. Tried calling and they don't answer. I emailed them and they want me to send it back to them (where I have to pay shipping). NO WAY

I had trouble placing an OnLine order and thought the order had not gone through so I repeated the order. My Account shows 1 order received & shipped. Today I received 2 duplicate packages to my surprise. No one reached out to question a duplicate order placed within minutes to avoid such an issue. I called and said "I will keep the products rather then ship them back to you, would you give me the courtesy of crediting 1 of the shipping charges please. Answer No. No courtesy. No apologies for not catching a duplicate order. Very COLD manner.

Drugsupplystore immediately charged my credit card and claimed the order has been shipped. However, the tracking number provided is non-sense, the customer service does not respond, and my package never arrived.
Total scam business. I recommend staying the hell away from these criminals.

They cancelled my order with no explanation. I contacted them to ask why and they've not bothered to reply. I wouldn't recommend them, unreliable.

EDIT 23/12/23: It seems that my irate email telling them to unsubscribe me did work.

I started making an order but thought to check Trustpilot first. I have no interest in dealing with this company after reading the reviews. I did not make an account but did enter my email to check the shipping, etc. Now I am receiving emails from them reminding me that I need to finish my order. When clicking on the Unsubscribe link in the email I'm taken to a "This page isn’t working" page. I have emailed telling them to remove me from their list. We'll see how that goes.
Run, don't walk from these shysters.

SCAMMERS!
DO NOT ORDER!
i ordered a product in august, now its november and still didnt recieve my package. i claimes my money back, the customer service either not answering or if they do apply, they are writing in such an insulting way. worst experience ever.

Scam I reported them and called my credit card company they are the biggest scam I’ve ever seen they will lie and say usps didn’t scam the item in but usps says it doe not stay pending for 9 days or even two days and that they checked the package and the item was not in the package please save your troubles and money

HORRIBLE! STAY AWAY! This is by far the WORST online experience I have ever had. RUDE, RUDE, RUDE. Disgustingly rude. Go somewhere else. "Customer service" insulted me over and over again when my package was delivered to the wrong address.

I ordered one small item from this business. Less than $5. The shipping was over $12. That was on Aug. 9th. Today is Aug. 24. Just chatted with someone from the site that said my order had been refunded. Haven't received an email, STAY FAR AWAY FROM THIS BUSINESS!

Anything that could go wrong did. I placed an order Nature Bounty Cranberry capsules. I received an email confirming the order and the status was "shipped". Well not so fast. I was charged and then credited. The order showed shipped on the USPO website. I called several times and finally spoke with a person who claimed to be in the US but the connection and difficulty with English lead me to believe the Company is not in the Midwest if the US. I would never contact them again.

I placed order on the 25th June and has been sitting with customers since the 3rd July the have been ignoring my messages or the last few days so you don’t know what is happening if I don’t here anything over the next few days I will pull my payment back as I pay by PayPal for a quick refund.

Truly awful company, potentially a scam. I cancelled my order and was still charged. I have not been given a refund by the company. The customer service is the worst I've ever received- Rude language and bizarre aggressive punctuation used by them via email. As a Doctor, I am truly worried that customers of this service may be vulnerable people. Should be shut down.

Stay away from this sh!t of a website. Didn’t get what was pictured. I called and called finally got someone who was actively living in India. She said to send an email. Surprised I got a response, but a smartass one at that from someone there. I replied and was met with a message send failure response. As their email address was disabled not allowing a reply that I wanted so badly to go through.

Did not recieve what i order, scam company Google should not let companies from india advertise in USA because there is no recourse.

I no longer use DrugSupplyStore, I had done so for years with a good service then suddenly it all changed. Shame.

DO NOT PURCHASE from this company!! Ordered, paid… parcel went missing. Contacted them and I had to follow up with their courier service which advised the parcel was missing/lost. forwarded correspondence to Drug supply store 3 times to not get a response from them at all.

Please be aware of this scammer website, they're complete fraudulent scammers sitting in india and selling imaginary products. I placed order and chat with them several times about my order status and they keep delaying without any reason. Finally i called their fake number which USA toll number purchased online and calls are getting diverted to india. They're completely scammers please don't become their prey and avoid them at any cost it's completely fake nothing else.

Absolutely appalling. Made a purchase in 25th Jan 22. It never arrived. Emailed but no so I wrote it off as a scam. Just today I again came across the email confirming my purchase so I thought I'd give it one last try. Found a live chat option on the website which I hadnt seen before. Agent confirmed purchase and my details but said they have no way of knowing if it was ever refunded and it was my fault for waiting a year. The response kept coming back...its been a year. Apparently the obligation to provide any level of customer service has a short date stamp with this company. So end result, no product, no refund, no accountability, no honesty. Live chat was just terminated by the agent. Not a decent company to do business with.

Pretends to have a British store but ships from USA so orders take weeks to arrive. Useless if you're in the UK so avoid.