DrugSupplyStore.com Reviews 

1,871
TrustScore 2 out of 5

2.0

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Rated 3 out of 5 stars

Ordered 4 of the same item and order was processed. Received email saying everything was fine. Several days later I get a merchant refund from drugstore supplies. No email from company telling me I... See more

Rated 1 out of 5 stars

Please be aware of this scammer website, they're complete fraudulent scammers sitting in india and selling imaginary products. I placed order and chat with them several times about my order status and... See more

Rated 1 out of 5 stars

So - I ordered two small items that showed in-stock more than a week ago. They are still listed as "awaiting fulfillment" - no emails or contacts about my order being delayed, or being out of stock o... See more

Company details

  1. Health & Medical

Information provided by various external sources

We started with a small retail , medical equipment store and eventually offered our products online. Our customers are around the world and we ship items like OTC medicines, lotions, medical equipment, first-aid, vitamins and many more. We sell over 20,000 products from various manufacturers. Our aim is to provide quality items for the cheapest price and help customers worldwide. We call it a success, when the customer is a repeat customer.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(1,871)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order 14 days ago

I placed an order 14 days ago. It has not shipped. When I call I only get voicemail and have left multiple messages. The last time I finally got someone was 4 days ago. They said my order hasn't shipped because of an oversight. They said I would get a tracking number as soon as it shipped. I still have no tracking number, and only get voicemail when I call.

March 24, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered thermometers close to two weeks…

Ordered thermometers close to two weeks ago and my order confirmation/status just says "Order not yet fulfilled." I've now sent an email requesting a refund and haven't' heard back yet still. I know it's probably a very busy time for them right now, but still not impressed with their customer service and will definitely not be ordering from them again. - Drew

March 23, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a product

I ordered a product, paid for expedited shipping, upon contacting the company in regards to my order was sent an email response saying my order was cancelled and would get a refund. No explanation as to why. I really wanted the item.

March 22, 2020
Unprompted review
Rated 1 out of 5 stars

I bought one Nature Made Vitamin C 1000…

I bought one Nature Made Vitamin C 1000 mg Tablets 100ct and never arrived! After 8 days I received the news: refunded. I did not ask for it. I needed the product. Your website is not reliable.

March 22, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Placed order but never received it. Tried several times to contact customer service through email and by phone. The company never returned my messages. Have been waiting for 3 weeks, my credit card was charged, and still no delivery. Afraid I will have to dispute the charge.

March 22, 2020
Unprompted review
Rated 3 out of 5 stars

Cancelled order

I placed, two orders, one for me and one for my parents. My order delivered but theirs was cancelled - no explanation, just an email that the status changed. I assume they ran out of stock but would have been better for them to tell me or offer a wait list.

March 22, 2020
Unprompted review
Rated 1 out of 5 stars

Refunded my order

Refunded my order! If they don't have the product, why do they advertise the product and take my money? Terrible customer service! Won't be ordering anything more from this company!

March 22, 2020
Unprompted review

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